Loss Prevention Agent Salary
For Loss Prevention Agents, hourly average wages total $13.28 per hour. This group's pay is mainly influenced by the specific employer, followed by career duration and location. Job satisfaction is high and work is enjoyable for most Loss Prevention Agents. Making up 76 percent of those who took the survey, male Loss Prevention Agents greatly outnumber their female counterparts. Health benefits are not claimed by all — just under a third lack any form of coverage — but more than half have medical insurance, and a majority have dental, too. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
Job Description for Loss Prevention Agent
A loss prevention agent helps prevent theft, typically at a retail establishment. They are responsible for actively scanning the store to look for potential theft, using security equipment such as closed-circuit television (CCTV) and hidden cameras, as well as by moving around on the sales floor. Other duties of a loss prevention agent include following company guidelines to successfully apprehend shoplifters, as well as identifying and reporting theft to the authorities as required.Read More...
Ideally, the loss prevention agent can prevent theft from happening in the first place, and this is accomplished through deterrence. Policies vary by company, but loss prevention agents are typically trained to identify potential thieves early and use means such as making these individuals aware they are being watched or asking them to leave the store. Loss prevention agents may work with other loss prevention personnel and other store employees, and agents are often required to monitor employee activity for potential theft as well.
The minimum requirements for this position generally include a high school diploma or equivalent, as well as the ability to pass a background check and drug screening. Depending on the state in which they work, a license may be required as well. Typically, a background in security or law enforcement, as well as knowledge of CCTV systems, is preferred. Loss prevention agents often must be able to move around their store for at least part of their shift. Their shifts may vary depending on their establishment's hours of operation; full-time and part-time positions are common.
Loss Prevention Agent Tasks
- Internal and external theft prevention, and physical security such as alarm, locks, CCTV, etc.
- Document evidence of wrongdoing for police and prepare internal reports.
- Audit inventory and identify suspicious missing items and/or activities.
- Plainclothes investigation and apprehension of shoplifters.
- Monitor employees and customers for suspicious behavior and conduct bag checks.
Loss Prevention Agent Job Listings
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Popular Employer Salaries for Loss Prevention Agent
Nordstrom, Inc., The Gap Inc., Macy's, Inc., Old Navy, and IKEA are some prominent firms with considerable interest in employing a large team of Loss Prevention Agents. Salary cannot be beat at Nordstrom, Inc., where median pay comes to $33K. The range seems somewhat confined, however; the lower end sits at $23K, and the higher end is not far away at $38K. IKEA, The Home Depot Inc., and The Gap Inc. are a few other companies that offer generous salaries, with Loss Prevention Agents earning around $31K, $30K, or $29K at each firm, respectively.
Macy's, Inc., Old Navy, and Wal-Mart Stores, Inc also scrape the bottom of the pay scale, with median earnings hovering around $25K, $27K, and $27K.
Pay by Experience Level for Loss Prevention Agent
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. Folks with fewer than five years of experience take home $27K on average, and those who have worked for five to 10 years see a bigger median salary of $30K. Loss Prevention Agents with one to two decades of relevant experience report an average salary of approximately $32K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Loss Prevention Agent with more than 20 years of experience can earn $37K on average.