Mail handlers perform a wide variety of duties related to mail processing and delivery for their employer, which may be a government agency or business. Duties performed include receiving mail and then organizing it or disposing of it per client specifications. They sort mail and forward it to its destination, and they may personally deliver mail or forward it to a carrier service. When working for the United States Postal Service, the mail handler may have to sort mail according to destination and class. Depending on client needs, the mail handler may have to copy, fax or scan various documents, and they often carry out administrative duties such as documenting mail-related activities through data entry. All duties must be carried out according to company policy and any applicable laws and regulations.
A high school diploma or equivalent is typically the minimum educational requirement for mail handler positions. Previous experience as a mail handler or in another relevant role may be required or preferred as well. The ability to stand and walk for long periods of time is often a requirement. It is also essential for mail handlers to be able to lift large bundles of mail, as well as be able to work independently and adhere to deadlines since materials sent through the mail are often time-sensitive.
Mail Handler Tasks
Identify damaged, broken or poorly wrapped items for special action.
Sort mail into appropriate bins and areas, prioritizing time-sensitive parcels and envelopes.
Load and unload mail trucks.
Label containers and move them to designated areas.