Large companies that have a centralized headquarters or corporate hub typically hire a mailroom clerk or clerks to oversee the flow of bills, payments, and other mail. Mail clerks are charged with receiving, sorting, and sometimes opening the incoming mail deliveries. They are also usually responsible for distributing the mail to the proper recipients within the company. A mailroom clerk typically sorts incoming mail by department or receiving individual. In many companies, the clerk also opens and sorts mail such as invoices for accounts payable departments.
Mailroom clerks also help to process outgoing mail, which includes sorting, counting, and weighing. Companies with a high volume of outgoing mail usually pay to have their own postal meter and scale, and the mailroom clerk uses the meter to weigh packages and print postage. The clerk likely also needs to make frequent trips to a centralized postal facility for pickups and deliveries that fall outside the regular mail service. For this reason, a clerk generally needs a valid driver’s license and clean driving record. Trips to the post office may also involve picking up new supplies for the mailroom as become necessary.
A mailroom clerk is an entry-level position that requires individuals to be on their feet for most of the work day. The mailroom itself is usually an office environment, and clerks typically work during regular business hours. A clerk must be organized and make sure all incoming correspondence is properly sorted according to the organization's systems and regulations, and then delivered and distributed in a timely manner.
Mailroom Clerk Tasks
- Duties include time stamping, opening, reading, sorting, and routing incoming mail; sealing, stamping, and affixing postage to outgoing mail or packages; and keeping necessary records.
- Weighs packages or letters, computes charges using weight scale and rate chart.
- Prepare incoming and outgoing mail for distribution.