A maintenance supervisor for apartments is in charge of ensuring that an apartment complex is kept in good condition for safety-, aesthetic- and property value-related reasons. He or she helps respond to and dispatch repair persons to address issues raised by tenants as part of the residents' lease agreements, as well as ensures that day-to-day maintenance is performed; this can include making sure that common areas are kept tidy, that carpeted hallways are vacuumed and dusted, and that routine maintenance such as painting is performed.
Maintenance supervisors hire and schedule a staff of general repair laborers and maintenance workers, as well as dispatch them to apartments to perform repairs or maintenance and then follow up with tenants to ensure any issues have been resolved. The supervisor also oversees general maintenance, which may include enforcing when trash can be curbed and keeping dumpsters or dedicated waste areas clean and free from pests. During the winter, the supervisor may dispatch workers to keep sidewalks and walkways free of snow and ice. They may also help supervise or oversee work by subcontractors who handle landscaping and custodial work. Most employers also expect the supervisor to perform regular inspections of facilities throughout the week to note any areas that need maintenance or repairs.
In this career field, practical experience is generally more highly valued than formal education. If the maintenance supervisor is only expected to help participate in maintenance, custodial and light repair duties, a high school diploma or equivalent and experience as a maintenance worker is usually the requirement. For supervisors tasked with managing a small staff and making hiring and scheduling decisions, an employer may desire some prior experience as a crew lead or supervisor as well. Most of the time, these employees work in an apartment complex maintenance office during regular business hours. The supervisor may be required to be available to respond to after-hours emergencies as well.
Maintenance Supervisor, Apartments Tasks
Perform or arrange for general building and fixture repairs.
Supervise all general building maintenance.
Supervise maintenance of landscaping and upkeep of grounds equipment.
Keep the building in a clean and orderly condition by examining the building on a regular basis for needed repairs, maintenance, and cleanliness.
Supervise maintenance staff and outside contractors.