Major accounts representatives for outside sales are responsible for managing major outside sales accounts for their organization. They are in charge of providing support to accountholders and increasing brand loyalty. They are the first point of contact for customers and should possess strong communication skills to resolve sales issues and ensure an excellent customer experience. They develop strong business relationships with existing major accounts to retain their business. Major accounts representatives for outside sales identify sales opportunities and follow up to demonstrate company products or services as needed. They keep client lists of existing and prospective customers and report their progress to the outside sales vice president in their organization. They also develop business sales strategies and implement them to retain and increase customer base, as well as use a personal computer to track their sales progress and communicate with prospective and current clients.
Major Accounts Representative, Outside Sales Tasks
Sell the organization's products or services to national or major customers or develop new prospects within assigned territory.
Monitor market conditions, product innovations, and competitors' products, prices, and sales.
Prepare and maintain records for sales leads and progress status of accounts.
Build relationships and identify the prospect's need for additional products or services.