Manager of Client Services Salary

Managers of Client Services in the United States take home approximately $59K per year on average. In the world of Managers of Client Services, total cash compensation can vary between $35K and $100K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $15K and $8K, respectively. Geographic location and experience level each impact pay for this group, with the former having the largest influence. The majority of Managers of Client Services (67 percent) who took the survey are women. Most Managers of Client Services report high levels of job satisfaction. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The numbers in this rundown were provided by PayScale's salary survey participants.

$37,325 - $94,646
(Median)
$37K
$59K
$95K
MEDIAN: $59,318
10%
50%
90%

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$12.76 - $25.68
(Median)
$13
$18
$26
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$37,325 - $94,646  
   
Bonus
$0.00 - $14,577  
Profit Sharing
$789 - $8,204  
Commission
$1,000 - $25,434  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,455 - $100,309  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 893
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.76 - $25.68  
   
Overtime
$0.00 - $43.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,577  
   
Commission
$1,000 - $25,434  
Profit Sharing
$789 - $8,204  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,455 - $100,309  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 86
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Managers of Client Services often transition into Client Services Director positions, for which compensation tends to be much higher. On average, Client Services Directors earn $86K per year. When Managers of Client Services are ready for the next step in their careers, they often become Client Relationship Managers or Operations Directors. Those roles pay an additional $3K and $25K, respectively.

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Popular Skills for Manager of Client Services


Managers of Client Services report using a deep pool of skills on the job. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 29 percent, 22 percent, and 9 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Word. It is often found that people who know Client Interaction are also skilled in People Management and Customer Service. Most people skilled in Customer Relationship Management are similarly competent in Project Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Managers of Client Services generally obtain higher compensation for more plentiful past experience. Relatively untried employees who have less than five years' experience make $51K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $63K. Managers of Client Services bring in $71K after working for 10 to 20 years. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $79K.

Pay Difference by Location


Home to some of the best pay for Managers of Client Services, Washington offers exceptional salaries, 35 percent above the national average. Managers of Client Services will also find cushy salaries in New York (+23 percent), Atlanta (+21 percent), San Francisco (+19 percent), and Los Angeles (+13 percent). With compensation 12 percent below the national average, Denver is not known for hefty paychecks and actually represents the lowest-paying market. Workers in Austin and Orlando earn salaries that trail the national average for those in this profession (9 percent less and 8 percent less, respectively).

Related Job Salaries

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Experience Affects Manager of Client Services Salaries




National Average
$59,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 29%

Account Management
up arrow 22%


Project Management
up arrow 4%

People Management
up arrow 4%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
0%

Client Interaction
0%

National Average
$59,000

Microsoft Excel
up arrow 3%




Program Management
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 216 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
30%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 63% employee benefits None: 14%
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