Manager of Client Services Salary

Earnings for Managers of Client Services in the United States come in at around $60K annually on average. Overall incomes of Managers of Client Services — including $15K bonuses, $8K profit sharing proceeds, and $25K commissions on the more lucrative end — generally ranges between $36K and $100K. Experience level is the biggest factor affecting pay for this group, followed by geography. Most Managers of Client Services report high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The majority of Managers of Client Services (67 percent) who took the survey are female. The information for this snapshot was generated by responses to the PayScale salary survey.

$37,721 - $94,858
(Median)
$38K
$60K
$95K
MEDIAN: $60,189
10%
50%
90%

Add this chart to your site: 640px    300px

$12.44 - $26.10
(Median)
$12
$18
$26
MEDIAN: $18.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$37,721 - $94,858  
   
Bonus
$0.00 - $14,551  
Profit Sharing
$824 - $8,027  
Commission
$1,171 - $25,434  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,933 - $100,147  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 964
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.44 - $26.10  
   
Hourly Tips
$0.00  
Overtime
$0.00 - $43.24  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,551  
   
Commission
$1,171 - $25,434  
Profit Sharing
$824 - $8,027  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,933 - $100,147  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 93
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

Read More...

Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


Add this chart to your site:   640px 640px    300px 300px


Managers of Client Services who advance into the role of a Director of Operations are fairly uncommon. Directors of Operations on average earn $88K per year. A common career progression for a Manager of Client Services is to become a Client Services Director or a Client Relationship Manager. Compared to Managers of Client Services, the first group earns $26K more on average, and the second group earns $2K more.

Client Service Manager Job Listings

Search for more jobs:

Popular Skills for Manager of Client Services


Managers of Client Services seem to exploit a large range of skills on the job. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 26 percent, 20 percent, and 6 percent, respectively. At the other end of the pay range are skills like Program Management, Windows Operating System General Use, and Microsoft Office. Those familiar with Client Interaction also tend to know People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Managers of Client Services. Workers in their first five years can expect to earn $51K, but people who have been around for five to 10 years earn a noticeably bigger sum of $62K. People with 10 to 20 years of experience make an average of about $73K in this role. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $81K on average.

Pay Difference by Location

National Average: $60,404

Larger city markers indicate a job is popular in that location.

With a pay rate for Managers of Client Services that is 32 percent greater than the national average, Washington offers a comfortable salary for those in this profession. Managers of Client Services can also look forward to large paychecks in cities like San Francisco (+27 percent), New York (+26 percent), Los Angeles (+24 percent), and Atlanta (+17 percent). Trailing the national average by 14 percent, Denver is the market with the smallest paychecks. Workers in Austin and San Diego earn salaries that trail the national average for those in this profession (9 percent less).

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects Manager of Client Services Salaries




National Average
$60,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 26%

Account Management
up arrow 20%


Project Management
up arrow 3%

People Management
up arrow 3%

National Average
$60,000

Customer Service
up arrow 1%

Customer Relationship Management (CRM)
up arrow 2%

Client Interaction
up arrow 2%

Customer Relations
up arrow 2%

Microsoft Excel
up arrow 3%




Program Management
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 202 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
30%
10-19 years
26%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
medical benefits
Vision: 63%
dental benefits
None: 14%
ADVERTISEMENT