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Manager of Client Services Salary

An average Manager of Client Services in the United States can expect to take home roughly $59K per year. Bonuses, profit sharing, and commission all factor into final incomes for Managers of Client Services. Ranging between $35K near the bottom and $100K near the top, total earnings can include up to $15K from bonuses and up to $10K from profit sharing, with a high-performing minority reaping commissions of $25K. Residence and experience level each impact pay for this group, with the former having the largest influence. Women account for the majority of Managers of Client Services who responded to the questionnaire — 68 percent to be exact. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Work is enjoyable for Managers of Client Services, who typically claim high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.

$37,405 - $94,556
(Median)
$37K
$59K
$95K
MEDIAN: $59,081
10%
50%
90%

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$12.56 - $24.38
(Median)
$13
$17
$24
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$37,405 - $94,556  
   
Bonus
$0.00 - $14,591  
Profit Sharing
$824 - $10,262  
Commission
$993 - $25,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,427 - $100,192  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 889
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.56 - $24.38  
   
Overtime
$0.00 - $42.28  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,591  
   
Commission
$993 - $25,168  
Profit Sharing
$824 - $10,262  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,427 - $100,192  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 83

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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Managers of Client Services who move on to become Client Services Directors may enjoy significant pay raises, as Client Services Directors get paid an average of $86K per year. Managers of Client Services moving up in their careers tend to step into positions as Client Relationship Managers or Operations Directors. The median paychecks in those roles are $4K higher and $26K higher, respectively.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services


Managers of Client Services seem to wield many skills on the job. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 30 percent, 23 percent, and 7 percent, respectively. Skills that pay less than market rate include Program Management, Windows Operating System General Use, and Microsoft Word. It is often found that people who know Client Interaction are also skilled in People Management. Skill sets containing Customer Relationship Management also tend to include Project Management, People Management, and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


In general, experience and pay appear to be strongly linked; those with more experience usually bring in higher incomes. Those in the early stages of their career can expect to make around $51K; however, individuals with five to 10 years of experience bring in $62K on average — a distinctly larger sum. The average pay reported by folks with 10 to 20 years of experience is around $69K. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $79K.

Pay Difference by Location


For Managers of Client Services, working in the bustling city of Washington has its advantages, including an above-average pay rate. Managers of Client Services will also find cushy salaries in New York (+25 percent), San Francisco (+24 percent), Atlanta (+20 percent), and Charlotte (+19 percent). The smallest paychecks in the market, 17 percent south of the national average, can be found in Denver. Employers in Orlando and Austin also lean toward paying below-median salaries (9 percent lower and 8 percent lower, respectively).

Related Job Salaries

United States (change)

Experience Affects Manager of Client Services Salaries




National Average
$59,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 30%

Account Management
up arrow 23%


Project Management
up arrow 4%

People Management
up arrow 4%

Customer Service
up arrow 3%

Customer Relationship Management (CRM)
up arrow 1%

Client Interaction
0%

National Average
$59,000

Microsoft Excel
up arrow 3%




Program Management
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 238 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
31%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 14%