Manager of Client Services Salary

Managers of Client Services in the United States can expect wages of $59K per year on average. Individual bonuses, profit sharing and commission for Managers of Client Services — as high as $14K, $8K and $25K, respectively — each contribute to the degree of variation within overall compensation, ranging from $36K to $100K. Career length and the particular city each impact pay for this group, with the former having the largest influence. The majority of Managers of Client Services claim high levels of job satisfaction. Female Managers of Client Services are more common than men among those who completed the survey; more than half (67 percent) are women. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The information for this snapshot was generated by responses to the PayScale salary survey.

$37,267 - $94,581
(Median)
$37K
$59K
$95K
MEDIAN: $59,471
10%
50%
90%

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$12.76 - $25.68
(Median)
$13
$18
$26
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$37,267 - $94,581  
   
Bonus
$0.00 - $14,474  
Profit Sharing
$789 - $8,204  
Commission
$1,000 - $25,434  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,556 - $100,262  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 896
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.76 - $25.68  
   
Overtime
$0.00 - $43.56  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,474  
   
Commission
$1,000 - $25,434  
Profit Sharing
$789 - $8,204  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,556 - $100,262  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 86
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Managers of Client Services do not often transition into Director of Operations roles. The role averages $88K per year. The most common next step for a Manager of Client Services is to become a Client Services Director or a Client Relationship Manager. The former position pays an additional $27K per year on average, and the latter position pays $3K more per year.

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Popular Skills for Manager of Client Services


Survey takers working as Managers of Client Services report using a large range of professional skills. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 28 percent, 22 percent, and 8 percent, respectively. Skills that pay less than market rate include Program Management, Windows Operating System General Use, and Microsoft Word. People who know Customer Relationship Management usually also know Project Management, Customer Service, and People Management. Those familiar with Client Interaction also tend to know People Management.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Managers of Client Services generally obtain higher compensation for more plentiful past experience. Although individuals who have less than five years' experience earn $51K on average, people with five to 10 years benefit from a notably larger average of $63K. Managers of Client Services bring in $71K after working for 10 to 20 years. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $79K.

Pay Difference by Location


For Managers of Client Services, busy Washington offers a higher-than-average pay rate, 35 percent above the national average. Managers of Client Services will also find cushy salaries in San Francisco (+23 percent), New York (+22 percent), Atlanta (+20 percent), and Los Angeles (+17 percent). In San Diego, salaries are 9 percent below the national average and represent the lowest-paying market. Austin and Orlando are a couple other places where companies are known to pay below the median — salaries are 9 percent lower and 8 percent lower, respectively.

Related Job Salaries

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Experience Affects Manager of Client Services Salaries




National Average
$59,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 28%

Account Management
up arrow 22%


Project Management
up arrow 4%

People Management
up arrow 4%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
0%

Client Interaction
0%

National Average
$59,000

Microsoft Excel
up arrow 3%




Program Management
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 213 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
30%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 14%
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