Manager of Client Services Salary

Median pay for Managers of Client Services in the United States is around $59K annually. Overall cash earnings for Managers of Client Services stretch from $36K on the lower end to $100K near the top, and the heftiest packages can encompass around $14K from bonuses and $8K from profit sharing. Experience level is the biggest factor affecting pay for this group, followed by geography. Most Managers of Client Services report high levels of job satisfaction. Women make up the majority of Managers of Client Services (67 percent) who completed the questionnaire. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$37,249 - $94,209

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$12.76 - $25.96

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$34K$68K$102K
Salary
$37,249 - $94,209  
   
Bonus
$0.00 - $14,283  
Profit Sharing
$784 - $8,243  
Commission
$1,000 - $25,434  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,641 - $99,979  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 904
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$12.76 - $25.96  
   
Overtime
$0.00 - $43.44  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,283  
   
Commission
$1,000 - $25,434  
Profit Sharing
$784 - $8,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,641 - $99,979  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 86
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Managers of Client Services sometimes assume positions such as Directors of Operations. That role pays $88K per year on average. Managers of Client Services most often move into positions as Client Services Directors or Client Relationship Managers; those groups report median salaries that are $27K higher and $3K higher, respectively.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services


Survey results imply that Managers of Client Services deploy a deep pool of skills on the job. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 28 percent, 22 percent, and 8 percent, respectively. Skills that pay less than market rate include Program Management, Windows Operating System General Use, and Microsoft Word. Most people skilled in Customer Relationship Management are similarly competent in Project Management, People Management, and Customer Service. Those familiar with Client Interaction also tend to know People Management.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Managers of Client Services with a lot of experience tend to enjoy higher earnings. Respondents with less than five years' experience take home $51K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $63K. Managers of Client Services see a median salary of $71K after reaching one to two decades on the job. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $77K.

Pay Difference by Location


For Managers of Client Services, busy Washington offers a higher-than-average pay rate, 35 percent above the national average. Managers of Client Services can also look forward to large paychecks in cities like San Francisco (+23 percent), New York (+23 percent), Atlanta (+21 percent), and Los Angeles (+17 percent). The lowest-paying market is San Diego, which sits 9 percent below the national average. Employers in Austin and Orlando also lean toward paying below-median salaries (9 percent lower and 7 percent lower, respectively).

Related Job Salaries

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Experience Affects Manager of Client Services Salaries




National Average
$59,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 28%

Account Management
up arrow 22%


Project Management
up arrow 3%

People Management
up arrow 3%

Customer Service
up arrow 2%

Customer Relationship Management (CRM)
0%

National Average
$59,000

Client Interaction
up arrow 1%

Microsoft Excel
up arrow 3%




Program Management
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 213 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
32%
5-9 years
30%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 14%
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