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Manager of Client Services Salary (United States)

Median pay for Managers of Client Services in the United States lies in the neighborhood of $58K annually. In the world of Managers of Client Services, total cash compensation can vary between $35K and $100K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $15K and $10K, respectively. Geographic location is the biggest factor affecting pay for this group, followed by experience level. More than half of Managers of Client Services (68 percent) survey participants are women. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Work is enjoyable for Managers of Client Services, who typically claim high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.
Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,579 - $93,884
(Median)
37K
45K
58K
75K
94K
MEDIAN: $58,123
10%
25%
50%
75%
90%
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Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$12.46 - $24.11
(Median)
12
15
17
20
24
MEDIAN: $17.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$36,579 - $93,884  
   
Bonus
$0.00 - $14,933  
Profit Sharing
$811 - $10,439  
Commission
$1,000 - $25,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $100,316  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 867
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$12.46 - $24.11  
   
Overtime
$0.00 - $42.81  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,933  
   
Commission
$1,000 - $25,000  
Profit Sharing
$811 - $10,439  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,107 - $100,316  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 72
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.
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Manager of Client Services Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services

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Managers of Client Services might see a strong upturn in salary transition into upper-level roles like Client Services Director. Median pay for a Client Services Director is $86K per year. Managers of Client Services moving up in their careers tend to step into positions as Client Relationship Managers or Operations Directors. The median paychecks in those roles are $5K higher and $27K higher, respectively.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services

Survey takers working as Managers of Client Services report using a large range of professional skills. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 32 percent, 25 percent, and 14 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Word. Most people who know Customer Relationship Management also know Client Interaction, People Management, and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Managers of Client Services generally obtain higher compensation for more plentiful past experience. Although individuals who have less than five years' experience earn $50K on average, people with five to 10 years benefit from a notably larger average of $61K. Managers of Client Services bring in $68K after working for 10 to 20 years. Average wages for folks with more than 20 years of experience come out to around $78K.

Pay Difference By Location

Washington
up arrow 47%
up arrow 21%
Charlotte
up arrow 21%
Atlanta
up arrow 18%
San Francisco
up arrow 12%
up arrow 11%
Phoenix
up arrow 5%
Seattle
up arrow 4%
National Average
$58,000
Minneapolis
up arrow 1%
up arrow 7%
Boston
up arrow 7%
San Diego
up arrow 7%
Austin
up arrow 9%
Denver
up arrow 15%
Larger circles over a city indicate a job is popular in that location.
Washington is home to an above-average pay rate for Managers of Client Services, 47 percent higher than the national average. Managers of Client Services can also look forward to large paychecks in cities like New York (+21 percent), Charlotte (+21 percent), Atlanta (+18 percent), and San Francisco (+12 percent). Those in the field find the lowest salaries in Denver, 15 percent below the national average. Employers also pay below the national average in Austin (9 percent lower) and Dallas (7 percent lower).

Related Job Salaries

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Experience Affects Manager of Client Services Salaries

National Average
$58,000

Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 32%
Account Management
up arrow 25%
Project Management
up arrow 4%
Customer Relationship Management (CRM)
up arrow 2%
Client Interaction
up arrow 2%
National Average
$58,000
Microsoft Excel
up arrow 2%
Program Management
up arrow 14%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 247 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
30%
10-19 years
27%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 61% employee benefits None: 14%