Average Managers of Client Services in the United States make around $62K per year. Individual bonuses, profit sharing and commission for Managers of Client Services — as high as $15K, $11K and $48K, respectively — each contribute to the degree of variation within overall compensation, ranging from $36K to $99K. Residence and career length each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. There are more female Managers of Client Services who answered the questionnaire than male, making up 68 percent. Job satisfaction is high and work is enjoyable for most Managers of Client Services. The data for this synopsis comes from respondents who took the PayScale salary survey.

$37,848 - $93,339
$38K
$62K
$93K
MEDIAN: $62,004
10%
50%
90%

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$13.25 - $26.15
$13
$18
$26
MEDIAN: $17.57
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$34K$68K$102K
Salary
$37,848 - $93,339  
   
Bonus
$495.51 - $14,990  
Profit Sharing
$0.00 - $11,000  
Commission
$1,300 - $47,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,775 - $99,209  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 573
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.25 - $26.15  
   
Overtime
$21.28 - $47.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$495.51 - $14,990  
   
Commission
$1,300 - $47,500  
Profit Sharing
$0.00 - $11,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,775 - $99,209  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 62

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United States (change)

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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Common Career Paths for Manager of Client Services


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It's not very common for Managers of Client Services to move on to become Directors of Operations. Average pay for a Director of Operations is $89K annually. Typical career progression for a Manager of Client Services involves becoming a Client Services Director or an Operations Director, roles that pay $25K more and $22K more on average.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Sales Management, People Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 23 percent, 13 percent, and 9 percent, respectively. Those listing Windows Operating System General Use as a skill should be prepared for drastically lower pay. Program Management and Microsoft Office also typically command lower compensation. Those proficient in Client Interaction are, more often than not, also skilled in People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Managers of Client Services with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Although individuals who have less than five years' experience earn $51K on average, people with five to 10 years benefit from a notably larger average of $65K. Managers of Client Services claiming one to two decades of experience make an estimated median of $74K. Individuals who have achieved more than 20 years of experience don't seem to earn any more than people who have 10 to 20 years under their belts.

Pay Difference by Location

National Average: $62,041

Larger city markers indicate a job is popular in that location.

San Francisco is home to an above-average pay rate for Managers of Client Services, 39 percent higher than the national average. Managers of Client Services will also find cushy salaries in New York (+34 percent), Portland (+30 percent), Boston (+24 percent), and Los Angeles (+17 percent). Managers of Client Services' salaries are heavily influenced by location — Managers of Client Services in Nashville bring in salaries that are 35 percent lower than the national average. Not at the bottom but still paying below the median are employers in Milwaukee and Dallas (5 percent lower and 3 percent lower, respectively).

Related Job Salaries

Key Stats for Manager of Client Services

Gender

Female
68 %
Male
32 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.
030
Less than 1 year
1%
1-4 years
31%
5-9 years
27%
10-19 years
29%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Manager of Client Services Salaries




National Average
$62,000


Skills That Affect Manager of Client Services Salaries

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 94 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
27%
10-19 years
29%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 76%
vision benefits
Vision: 63%
dental benefits
None: 14%
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