Manager of Client Services Salary (United States)

Client Services Managers in the United States pull down an average of $58,203 annually. The top of the range reaches $100,978 per year, and the bottom approaches $35,584. The final incomes of Client Services Managers vary between $35,584 and $100,978; higher pay grades include potential for bonuses, profit sharing, and commissions as high as $14,816, $8,054, and $30K, respectively. Residency and career duration each impact pay for this group, with the former having the largest influence. A solid majority enjoy medical while most get dental coverage in this occupation. Vision coverage is also available to more than half. Women account for the majority of Client Services Managers—68 percent to be exact. The majority of Client Services Managers claim high levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,746 - $94,196
(Median)
37K
45K
58K
75K
94K
MEDIAN: $58,070
10%
25%
50%
75%
90%
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Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.28 - $24.11
(Median)
13
17
20
24
MEDIAN: $17.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$36,746 - $94,196  
   
Bonus
$75.50 - $14,816  
Profit Sharing
$357.45 - $8,054  
Commission
$986 - $30,410  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,584 - $100,978  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 872
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$13.28 - $24.11  
   
Overtime
$0.00 - $42.81  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$75.50 - $14,816  
   
Commission
$986 - $30,410  
Profit Sharing
$357.45 - $8,054  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,584 - $100,978  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 72
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.
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Manager of Client Services Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services

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More often than not, Client Services Managers can expect a sizeable increase in earnings as they climb the career ladder. For example, top-notch roles like Client Services Director can offer an extra $28K annually than lower-level jobs in the same field. The most common next step for Client Services Managers is moving into roles as Client Relationship Managers or Operations Directors, where they can expect an extra $4,696 or $26K per year.

Manager of Client Services Job Listings

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Popular Skills for Manager of Client Services

Survey takers working as Client Services Managers report using a large range of professional skills. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 31 percent, 24 percent, and 24 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Word. It is often found that people who know Customer Relationship Management (CRM) are also skilled in Client Interaction, People Management, and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many but not all Client Services Managers, a key factor in salary decisions is experience; more experience generally yields higher pay. Salaries start at $49,616, which grows to $62K after five to 10 years. Pay amounts to $67K after 10 to 20 years. Pay continues to grow for Client Services Managers after two decades on the job, and average earnings come to $77K. Experienced employees who have 10-20 years of experience make up around one third of the workforce; inexperienced individuals who have been working for less than one year comprise 1 percent, and senior people with more than 20 years under their belt fill out the remaining 11 percent. More than half of respondents report one to nine years of experience.

Pay Difference By Location

Washington
up arrow 46%
up arrow 20%
Charlotte
up arrow 20%
Atlanta
up arrow 18%
Los Angeles
up arrow 18%
Chicago
up arrow 11%
San Francisco
up arrow 5%
Seattle
up arrow 4%
Phoenix
up arrow 3%
National Average
$58,000
Minneapolis
up arrow 1%
Austin
up arrow 6%
up arrow 7%
San Diego
up arrow 8%
Boston
up arrow 11%
Denver
up arrow 18%
Larger circles over a city indicate a job is popular in that location.
For Client Services Managers, Washington provides a pay rate that is 46 percent greater than the national average. Client Services Managers will also find cushy salaries in Charlotte (+20 percent), New York (+20 percent), Atlanta (+18 percent), and Los Angeles (+18 percent). The lowest-paying market is Denver, which sits 18 percent below the national average. A couple other locations with smaller-than-average paychecks include Boston (-11 percent) and San Diego (-8 percent).

Related Job Salaries

Experience Affects Manager of Client Services Salaries

National Average
$58,000

Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 31%
Account Management
up arrow 24%
People Management
up arrow 4%
Project Management
up arrow 3%
Client Interaction
up arrow 3%
Customer Relationship Management (CRM)
up arrow 1%
National Average
$58,000
Microsoft Excel
up arrow 3%
Program Management
up arrow 14%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 263 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
29%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 74%
vision benefits Vision: 60% employee benefits None: 13%
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