Manager of Client Services Salary

Average Managers of Client Services in the United States make around $62K annually. Total cash compensation to Managers of Client Services bottoms out near $36K and approaches $100K on the high end; the biggest paychecks include approximately $15K from bonuses and almost $11K from profit sharing. Geography is the biggest factor affecting pay for this group, followed by tenure. Most workers in this position report high levels of job satisfaction. There are more female Managers of Client Services who answered the questionnaire than male, making up 67 percent. Medical benefits are awarded to most, and a strong majority earn dental coverage. This snapshot results from replies to PayScale's salary survey.

$38,135 - $93,076
$38K
$62K
$93K
MEDIAN: $61,522
10%
50%
90%

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$13.76 - $26.36
$14
$18
$26
MEDIAN: $17.77
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$34K$68K$102K
Salary
$38,135 - $93,076  
   
Bonus
$517 - $15,121  
Profit Sharing
$0.00 - $11,096  
Commission
$1,300 - $47,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,055 - $99,686  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 560
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.76 - $26.36  
   
Overtime
$21.37 - $47.76  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$517 - $15,121  
   
Commission
$1,300 - $47,500  
Profit Sharing
$0.00 - $11,096  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$36,055 - $99,686  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 59

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.

Common Career Paths for Manager of Client Services


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Though some Managers of Client Services move into positions like Director of Operations (where the average salary is $89K), this progression is not the norm. The most common career progression for Managers of Client Services leads to becoming a Client Services Director, where average pay is $88K annually. However, many Managers of Client Services also opt to become Office Managers. Typically, an Office Manager brings home $39K.

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Popular Skills for Manager of Client Services


Managers of Client Services seem to require a rather large skill set. Most notably, facility with Team Leadership, Sales Management, and People Management are correlated to pay that is significantly above average, leading to increases of 35 percent, 23 percent, and 12 percent, respectively. Skills that pay less than market rate include Program Management, Windows Operating System General Use, and Microsoft Office. For most people, competency in Client Interaction indicates knowledge of People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Salaries of relatively inexperienced workers fall in the neighborhood of $51K, but folks who have racked up five to 10 years see a notably higher median of $65K. The average pay reported by folks with 10 to 20 years of experience is around $72K. Managers of Client Services who claim more than two decades of experience actually make somewhat smaller average paychecks of $70K.

Pay Difference by Location

National Average: $61,930

Larger city markers indicate a job is popular in that location.

For those looking to make money, Managers of Client Services in San Francisco enjoy an exceptional pay rate, 40 percent above the national average. Managers of Client Services can also look forward to large paychecks in cities like Boston (+31 percent), Portland (+30 percent), New York (+24 percent), and Los Angeles (+14 percent). Location is a huge contributor to overall pay, with Managers of Client Services in Nashville earning a whopping 35 percent below the national average. Employers in Milwaukee and Dallas also lean toward paying below-median salaries (8 percent lower and 3 percent lower, respectively).

Related Job Salaries

Key Stats for Manager of Client Services

Gender

Female
67 %
Male
33 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.
Less than 1 year
1%
1-4 years
31%
5-9 years
27%
10-19 years
29%
20 years or more
12%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Manager of Client Services Salaries

▲16%

▲13%

▲5%

National Average
$62,000

▼17%

Skills That Affect Manager of Client Services Salaries

Team Leadership
▲35%

Sales Management
▲23%





National Average
$62,000









Program Management
▼19%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 96 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
27%
10-19 years
29%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
vision benefits
Vision: 64%
dental benefits
None: 14%
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