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Manager of Client Services Salary (United States)

For Managers of Client Services, annual wages usually total $58K per year. Including potential for bonuses and profit sharing — peaking near $15K and $8K, respectively — total cash payment to Managers of Client Services can bottom out near $36K or peak near $101K depending on individual performance. Residence and career duration each impact pay for this group, with the former having the largest influence. A strong majority enjoy medical while a fair portion get dental coverage. Vision coverage is also available to more than half. In a profession dominated by women, 68 percent of Managers of Client Services are female. The majority of Managers of Client Services claim high levels of job satisfaction. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$36,746 - $94,196
(Median)
37K
45K
58K
75K
94K
MEDIAN: $58,070
10%
25%
50%
75%
90%
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Manager of Client Services Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$13.28 - $24.11
(Median)
13
17
20
24
MEDIAN: $17.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$36,746 - $94,196  
   
Bonus
$75.50 - $14,816  
Profit Sharing
$357.45 - $8,054  
Commission
$986 - $30,410  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,584 - $100,978  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 872
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$13.28 - $24.11  
   
Overtime
$0.00 - $42.81  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$75.50 - $14,816  
   
Commission
$986 - $30,410  
Profit Sharing
$357.45 - $8,054  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,584 - $100,978  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 72
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.
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Manager of Client Services Tasks
  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services

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Additional career progression can often lead to a hefty increase in pay for Managers of Client Services. Many move into a Client Services Director role where pay averages at $86K per year. When Managers of Client Services are ready for the next step in their careers, they often become Client Relationship Managers or Operations Directors. Those roles pay an additional $5K and $26K, respectively.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services

Managers of Client Services report using a large range of skills on the job. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 31 percent, 24 percent, and 24 percent, respectively. Skills that seem to negatively impact pay include Program Management, Windows Operating System General Use, and Microsoft Word. Most people familiar with Customer Relationship Management also know Client Interaction, People Management, and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Managers of Client Services, more experience generally translates to higher pay. Salaries for the relatively untried average out to around $50K, but survey participants with five to 10 years of experience earn a significantly higher median of $62K. The average pay reported by folks with 10 to 20 years of experience is around $67K. Managers of Client Services who have acquired more than 20 years of relevant experience earn significantly more than folks with fewer years on their resumes; the average income in this veteran group is $75K. Most employees in this workforce have between one and nine years of experience; a majority of those surveyed fall within this distribution. Experienced employees who have 10-20 years of experience make up slightly less than a third of the workforce; inexperienced individuals who have been working for less than one year comprise less than two percent, and senior people with more than 20 years under their belt fill out the remaining approximately one-tenth.

Pay Difference By Location

Washington
up arrow 46%
up arrow 20%
Charlotte
up arrow 20%
Atlanta
up arrow 18%
Los Angeles
up arrow 18%
Chicago
up arrow 11%
San Francisco
up arrow 5%
Seattle
up arrow 4%
Phoenix
up arrow 3%
National Average
$58,000
Minneapolis
up arrow 1%
Austin
up arrow 6%
up arrow 7%
San Diego
up arrow 8%
Boston
up arrow 11%
Denver
up arrow 18%
Larger circles over a city indicate a job is popular in that location.
Surpassing the national average by 46 percent, Managers of Client Services in Washington receive some of the highest pay in the country. Charlotte, New York, Atlanta, and Los Angeles also offer top salaries for Managers of Client Services. Workers in these cities can expect to earn about 20 percent, 20 percent, 18 percent, and 18 percent more, respectively. The lowest-paying market is Denver, which sits 18 percent below the national average. Below-median salaries also turn up in Boston and San Diego (11 percent lower and 8 percent lower, respectively).

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Experience Affects Manager of Client Services Salaries

National Average
$58,000

Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 31%
Account Management
up arrow 24%
People Management
up arrow 4%
Project Management
up arrow 3%
Client Interaction
up arrow 3%
Customer Relationship Management (CRM)
up arrow 1%
National Average
$58,000
Microsoft Excel
up arrow 3%
Program Management
up arrow 14%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 263 votes.

Gender

Female
68%
female alumni
 
Male
32%
male alumni

Years of Experience

Less than 1 year
1%
1-4 years
30%
5-9 years
29%
10-19 years
29%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 74%
vision benefits Vision: 60% employee benefits None: 13%