Managers of Client Services in the United States can expect to earn an average of $61K per year. In the world of Managers of Client Services, total cash compensation can vary between $35K and $98K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $14K and $12K, respectively. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Managers of Client Services survey participants are largely women, dominating at 68 percent. A large number report receiving medical coverage from their employers and a fair number collect dental insurance. Job satisfaction for Managers of Client Services is high. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$37,404 - $92,397
(Median)
$37K
$61K
$92K
MEDIAN: $61,454
10%
50%
90%

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$13.40 - $26.00
(Median)
$13
$18
$26
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$33K$66K$99K
Salary
$37,404 - $92,397  
   
Bonus
$343.92 - $14,000  
Profit Sharing
$-0.49 - $11,745  
Commission
$1,156 - $25,976  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,481 - $97,867  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 591
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$17$34$51
Hourly Rate
$13.40 - $26.00  
   
Overtime
$20.89 - $47.06  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$343.92 - $14,000  
   
Commission
$1,156 - $25,976  
Profit Sharing
$-0.49 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,481 - $97,867  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 65
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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Though some Managers of Client Services move into positions like Director of Operations (where the average salary is $88K), this progression is not the norm. More often, however, Managers of Client Services go on to become Client Services Directors or Client Relationship Managers.

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Popular Skills for Manager of Client Services


Survey respondents exploit a significant toolbox of skills in their work. Most notably, facility with Sales Management, People Management, and Account Management are correlated to pay that is significantly above average, leading to increases of 24 percent, 12 percent, and 10 percent, respectively. At the other end of the pay range are skills like Program Management, Windows Operating System General Use, and Microsoft Office. Those familiar with Client Interaction also tend to know People Management and Customer Service.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $51K on average, people with five to 10 years benefit from a notably larger average of $64K. After working for 10 to 20 years, Managers of Client Services make a median salary of $74K. People who have worked for 20 years or more actually report earning less than people who are in the middle of their careers; the veterans take home a mere $72K by contrast.

Pay Difference by Location

National Average: $61,378

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 47 percent, Managers of Client Services in Orlando receive some of the highest pay in the country. Managers of Client Services will also find cushy salaries in San Francisco (+44 percent), Portland (+32 percent), New York (+28 percent), and Los Angeles (+20 percent). Nashville ranks last in the field for pay, reporting salaries 18 percent below the national average. Workers in Dallas and San Diego earn salaries that trail the national average for those in this profession (3 percent less and 1 percent less, respectively).

Related Job Salaries

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Experience Affects Manager of Client Services Salaries




National Average
$61,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 24%




Project Management
up arrow 3%

National Average
$61,000

Customer Relations
up arrow 1%

Customer Relationship Management (CRM)
up arrow 2%

Customer Service
up arrow 3%

Client Interaction
up arrow 4%





Program Management
up arrow 19%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 103 votes.

Gender

Female
68 %
Male
32 %

Years of Experience

Less than 1 year
2%
1-4 years
32%
5-9 years
29%
10-19 years
26%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 75%
medical benefits
Vision: 63%
dental benefits
None: 15%
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