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Manager of Client Services Salary

Median pay for Managers of Client Services in the United States lies in the neighborhood of $59K annually. Total cash compensation for Managers of Client Services runs from $35K to $100K depending on bonuses that can occasionally exceed $15K and profit sharing that can reach almost $9K. Location is the biggest factor affecting pay for this group, followed by tenure. Women account for the majority of Managers of Client Services who responded to the questionnaire — 67 percent to be exact. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Most Managers of Client Services like their work and job satisfaction is high. The data for this synopsis comes from respondents who took the PayScale salary survey.

$37,417 - $94,214
(Median)
$37K
$59K
$94K
MEDIAN: $59,135
10%
50%
90%

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$12.36 - $24.68
(Median)
$12
$18
$25
MEDIAN: $17.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Salary
$37,417 - $94,214  
   
Bonus
$0.00 - $14,598  
Profit Sharing
$1,000 - $9,292  
Commission
$993 - $25,168  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,455 - $99,816  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 885
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$12.36 - $24.68  
   
Overtime
$0.00 - $42.89  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,598  
   
Commission
$993 - $25,168  
Profit Sharing
$1,000 - $9,292  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$35,455 - $99,816  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 84

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Job Description for Manager of Client Services

A manager of client services' main responsibility is communication with clients, including providing excellent customer service and building meaningful relationships. This position exists in a number of industries, such as sales, technology, healthcare, education, and manufacturing.

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Manager of Client Services Tasks

  • Manages the customer service operations, which deals directly with customers and is the first point of contact.
  • Develops, tracks and reports key performance measurements for the unit.
  • Develops and implements process and procedures to improve operational efficiency.
  • Oversees cross functional work areas targeted to resolve issues raised by customers.

Common Career Paths for Manager of Client Services


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Many Managers of Client Services move into a Client Services Director role, and folks who currently hold that position report a much higher median income of $86K per year. It is quite typical for Managers of Client Services to transition into roles as Client Relationship Managers or Operations Directors, where reported median earnings are $4K and $26K higher per year.

Client Service Manager Job Listings

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Popular Skills for Manager of Client Services


Managers of Client Services seem to require a rather large skill set. Most notably, facility with Sales Management, Account Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 29 percent, 23 percent, and 8 percent, respectively. Skills that pay less than market rate include Program Management, Windows Operating System General Use, and Microsoft Word. Those who learned Customer Relationship Management also tend to know Project Management, People Management, and Customer Service. It is often found that people who know Client Interaction are also skilled in People Management.

Pay by Experience Level for Manager of Client Services

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience seems to be a major factor in determining the incomes of Managers of Client Services. Salaries of relatively inexperienced workers fall in the neighborhood of $51K, but folks who have racked up five to 10 years see a notably higher median of $62K. On average, Managers of Client Services make $70K following one to two decades on the job. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $79K.

Pay Difference by Location


Home to some of the best pay for Managers of Client Services, Washington offers exceptional salaries, 36 percent above the national average. Managers of Client Services can also look forward to large paychecks in cities like New York (+25 percent), San Francisco (+24 percent), Atlanta (+24 percent), and Los Angeles (+18 percent). The smallest paychecks in the market, 12 percent south of the national average, can be found in Denver. Workers in Orlando and Austin earn salaries that trail the national average for those in this profession (9 percent less and 8 percent less, respectively).

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United States (change)

Experience Affects Manager of Client Services Salaries




National Average
$59,000


Skills That Affect Manager of Client Services Salaries

Sales Management
up arrow 29%

Account Management
up arrow 23%


Project Management
up arrow 4%

People Management
up arrow 4%

Customer Service
up arrow 3%

Customer Relationship Management (CRM)
0%

Client Interaction
0%

National Average
$59,000

Microsoft Excel
up arrow 3%




Program Management
up arrow 15%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 226 votes.

Gender

Female
67 %
Male
33 %

Years of Experience

Less than 1 year
1%
1-4 years
31%
5-9 years
31%
10-19 years
25%
20 years or more
11%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 74%
vision benefits Vision: 62% employee benefits None: 14%
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