A medical case worker is usually a social worker who helps people get the help they need, whether it be medical care, medical supplies, psychiatric care, counseling, child care, housing, or foster care. The case worker will perform an interview with the client and family members in order to determine what the environment is like at home, what the patient is like, and how the patients’ various relationships are.
The medical caseworker may also have to gather medical information about the client. With this information, the medical case worker can better determine which services are necessary. The position may involve working with people who have emotional or mental disorders, so it is essential to be a patient and caring individual. Usually, the positions are held at government or non-profit entities. The medical case worker will provide referrals or directly assist clients to attain the services they need. It is important to use the resources necessary in order to aid in the recovery of patient health. The case worker will determine eligibility for certain programs and help fill out paperwork.
It is important to have strong research skills in order to keep informed as to the latest resources that are available. The medical case worker will have many cases to manage at once and will have to follow up on each one. Therefore, it is important to be able to work well under pressure and to multitask efficiently. Generally, a bachelor’s degree is needed for this position. Experience with social work may also be needed.
Medical Caseworker Tasks
Analyze information gathered by investigation, and report findings and recommendations.
Examine claims forms and other records to determine insurance coverage.
Contact insured or other involved persons to obtain missing information.
Prepare report of findings of investigation.