Medical Office Front Desk Clerk Salary
The larger portion of Medical Office Front Desk Clerks in the United States are women. Median pay in this female-dominated area goes for around $12.77 per hour. Residence and tenure each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and more than two-fifths lack any coverage at all. Medical benefits are reported by approximately half and dental coverage is claimed by more than a third. Among folks in this role, job satisfaction levels approximately match the national average. The information for this snapshot was generated by responses to the PayScale salary survey.
|Hourly Rate||$9.63 - $16.70|
|Total Pay (||$20,082 - $34,799|
Job Description for Medical Office Front Desk Clerk
A medical office front desk clerk is normally the first point of contact for patients when visiting a medical office. This employee is something of a liaison between the patients in the waiting area and the medical personnel in the office and examination rooms. The clerk helps schedule appointments, process forms, and perform general upkeep work as required by the office manager or doctors.Read More...
The clerk typically uses scheduling software to find an agreeable time window for patients to visit, and they may also help send out regular mail or email reminders for appointments. They also note when patients have checked in for appointments and keep those in the waiting room updated on when they will be seen.
The front desk clerk also usually acts as a receptionist. He or she may take appointment-scheduling calls, and screen calls for the medical staff and office manager. The desk clerk also enters data from patient forms and insurance papers into the computer system. Most front office desk clerks perform some light physical tasks such as occasional dusting or vacuuming the waiting area to help maintain a tidy work environment.
To work as a medical office front desk clerk, typically the main requirement is a high school diploma or equivalent. Smaller offices may hire persons as entry-level personnel, while larger clinics will typically consider only individuals who have some previous experience. Most medical office front desk clerks work in a clinical office environment during regular business hours. (Copyright 2017 PayScale.com)
Medical Office Front Desk Clerk Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
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Popular Skills for Medical Office Front Desk Clerk
Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Electronic Medical Records, Insurance, Scheduling, and Phone Support are correlated to pay that is above average. At the other end of the pay range are skills like Billing and Medical Records. Customer Service and Scheduling are correlating skills — those who know the former usually know the latter.
Pay by Experience Level for Medical Office Front Desk Clerk
Pay by Experience for a Medical Office Front Desk Clerk has a positive trend. An entry-level Medical Office Front Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 76 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 44 salaries. An experienced Medical Office Front Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. A Medical Office Front Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 8 salaries.
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