Medical Office Front Desk Clerk Salary

Most Medical Office Front Desk Clerks in the United States are women. The median pay for people in this role is approximately $12.66 per hour. Geographic location is the biggest factor affecting pay for this group, followed by experience level. Health benefits are not claimed by all — about two-fifths lack any form of coverage — but just over a half have medical insurance, and over a third have dental, too. Work is reasonably fulfilling for most Medical Office Front Desk Clerks — the majority report average levels of job satisfaction. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$24,303 - $29,504
$26K
MEDIAN: $26,500
50%

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$9.85 - $16.65
$9
$13
$17
MEDIAN: $12.66
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12K$24K$36K
Salary
$26,500  
   
Bonus
$300.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,534 - $34,844  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 6
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.85 - $16.65  
   
Overtime
$5.14 - $25.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$300.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,534 - $34,844  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 126

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United States (change)

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Job Description for Medical Office Front Desk Clerk

A medical office front desk clerk is normally the first point of contact for patients when visiting a medical office. This employee is something of a liaison between the patients in the waiting area and the medical personnel in the office and examination rooms. The clerk helps schedule appointments, process forms, and perform general upkeep work as required by the office manager or doctors.

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Medical Office Front Desk Clerk Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

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Popular Skills for Medical Office Front Desk Clerk


Medical Office Front Desk Clerks report using a diverse set of skills on the job. Most notably, skills in Electronic Medical Records, Insurance, Scheduling, and Phone Support are correlated to pay that is above average. Skills that pay less than market rate include Billing and Medical Records. Customer Service and Scheduling are correlating skills — those who know the former usually know the latter.

Pay by Experience Level for Medical Office Front Desk Clerk

Pay by Experience for a Medical Office Front Desk Clerk has a positive trend. An entry-level Medical Office Front Desk Clerk with less than 5 years of experience can expect to earn an average total compensation of $25,000 based on 76 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Medical Office Front Desk Clerk with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $28,000 based on 44 salaries. An experienced Medical Office Front Desk Clerk which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $30,000 based on 28 salaries. A Medical Office Front Desk Clerk with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $30,000 based on 8 salaries.

Related Job Salaries

Key Stats for Medical Office Front Desk Clerk

Gender

Female
95 %
Male
5 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
6%
1-4 years
43%
5-9 years
27%
10-19 years
18%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Medical Office Front Desk Clerk Salaries

▲13%

Late-Career
▲13%

▲5%

National Average
$27,000

▼6%

Skills That Affect Medical Office Front Desk Clerk Salaries

Electronic Medical Records (EMR)
▲11%

Insurance
▲2%

▲1%

Phone Support
▼0%

National Average
$27,000


Medical Records
▼3%

Billing
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
95 %
Male
5 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
27%
10-19 years
18%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 55%
dental benefits
Dental: 36%
vision benefits
Vision: 32%
no benefits
None: 39%