Medical Office Supervisor Salary
Job Description for Medical Office Supervisor
A medical office supervisor is responsible for hiring and training office staff. This person addresses staff issues and conducts regular performance reviews. The supervisor ensures that the facility is clean and presentable. A medical office supervisor oversees the selection of equipment used in the facility and ensures that it works properly. This person supervises the selection and ordering of supplies and oversees the financial procedures such as billing, banking and accounting. The supervisor adequately trains staff on medical coding when designating the diagnoses or results of procedures used.Read More...
Duties can include the training of new staff, maintaining medical charts, understanding and complying with HIPAA and OSHA rules and regulations, and ordering office supplies. Other duties might be ensuring a high level of customer support is administered throughout the office and developing a staff work schedule. A medical office supervisor must be able to handle a variety of matters, including managed care, insurance, collections, and operational and customer service issues. This person must possess an understanding of basic time-tracking and attendance procedures, as well as other general aspects of payroll and employee benefits. A medical office supervisor must have the ability to perform functions of all office administrative staff if needed.
Qualifications are either prior supervisory experience or demonstrated success of three or more years in a medical office setting. A medical office supervisor must have a wide range of knowledge on medical terminology and charting procedures. This person must have general knowledge of the services rendered at the specific office location. The supervisor must demonstrate the ability to work independently and as a team player. Other requirements include adhering to the highest levels of customer service, remaining pleasant and courteous, and maintaining a confident manner and professional dress. A college degree is not necessary for this position, but a high school diploma is highly desired.
Medical Office Supervisor Tasks
- Resolve complex patient complaints, and answer questions regarding policies and procedures.
- Ensure services are in compliance with professional standards, state and federal regulatory requirements.
- Supervise staff and give direction.
- Assist in hiring, training and reviewing performance of staff.
- Ensure adherence to departmental policies and procedures, including patient privacy.
Front Office Supervisor, Medical Office Job Listings
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Popular Skills for Medical Office Supervisor
Survey results suggest that Medical Office Supervisors put a wide range of professional skills to use. Most notably, skills in Medical Coding, Office Management, Electronic Medical Records, and Billing are correlated to pay that is above average. Skills that seem to negatively impact pay include Customer Service, Office Administration, and Scheduling. Most people skilled in Electronic Medical Records are similarly competent in Customer Service.
Pay by Experience Level for Medical Office Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience does not seem to be a strong driver of pay increase in this role. During the first five years of their careers, Medical Office Supervisors see a median income of $38K. Survey respondents with five to 10 years of experience report an only modestly higher median of $39K. After working for 10 to 20 years, Medical Office Supervisors make a median salary of $43K. In the end, more experience does seem to mean larger paychecks; seasoned Medical Office Supervisors with more than 20 years of experience earn a predictably higher median salary of $49K.