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Medical Receptionist Salary

Most Medical Receptionists in the United States are women. The workforce as a whole earns a median of approximately $12.71 per hour. Compensation ranges between $9.89 per hour and $16.52. Location is the biggest factor affecting pay for this group, followed by career length. Although two in five lack health benefits of any kind, the greater part do enjoy medical insurance, and over a third get dental coverage, too. Job satisfaction is high and work is enjoyable for most Medical Receptionists. The data in this summary comes from the PayScale salary survey.

$20,053 - $40,097
(Median)
$20K
$29K
$40K
MEDIAN: $29,113
10%
50%
90%

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$9.89 - $16.52
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,053 - $40,097  
   
Bonus
$0.00 - $911  
Profit Sharing
$293.61 - $3,575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,659 - $35,431  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 279
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.89 - $16.52  
   
Hourly Tips
$0.00 - $0.60  
Overtime
$8.18 - $24.41  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $911  
   
Profit Sharing
$293.61 - $3,575  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,659 - $35,431  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 4,019

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Job Description for Medical Receptionist

Medical office receptionists are administrative professionals who are responsible for a variety of clerical tasks within medical offices. These receptionists work in offices within health care environments with both patients and other professionals, generally during daytime office hours, though some who work in hospitals and other 24-hour facilities may have extended shifts.

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Medical Receptionist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Medical Receptionist


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It's not very common for Medical Receptionists to move on to become Registered Nurses. Average pay for a Registered Nurse is $55K annually. With an annual salary of $37K, Office Manager of a Medical Office is the most common role for Medical Receptionists to subsequently assume on their way up the ladder. Transitioning into a Medical or Dental Office Receptionist role — which usually pays $25K — is also typical for Medical Receptionists, though less common by comparison.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Receptionist


Medical Receptionists seem to exploit a large range of skills on the job. Most notably, skills in Customer Relationship Management, Customer Relations, Job Scheduling, and Insurance are correlated to pay that is above average. Skill sets containing Scheduling also tend to include Electronic Medical Records (EMR) and Data Entry. It is often found that people who know Customer Service are also skilled in Data Entry and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Receptionists, experience does not seem to be a major factor in determining pay. Those in the early stages of their career can expect to make around $25K; however, individuals with five to 10 years of experience bring in $28K on average — a distinctly larger sum. Medical Receptionists see a median salary of $29K after reaching one to two decades on the job. Medical Receptionists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $31K.

Pay Difference by Location


Minneapolis offers some of the highest pay in the country for Medical Receptionists, 25 percent above the national average. Medical Receptionists can also look forward to large paychecks in cities like New York (+19 percent), Tacoma (+16 percent), Seattle (+15 percent), and Omaha (+11 percent). Falling short of the national average by 14 percent, the area with the worst salaries is San Antonio. Not at the bottom but still paying below the median are employers in Atlanta and Columbus (7 percent lower and 5 percent lower, respectively).

Medical Receptionist Reviews

What is it like working as a Medical Receptionist?

Medical Receptionist in Toms River:
"Medical Office Float."
Pros: I love the diversity of my position. I love that I have learned and assumed new positions within the work place, and that I am malleable within the office. I feel that this makes me a desired worker and that I am an asset to the office, given the amount of alternative positions I have excelled in.
Cons: No Compensation. I feel that in the work place my co-workers and me are under appreciated. I feel that often times good work goes un-noticed and only flaws are pointed out. Since I was hired, I have assumed multiple different responsibilities, many of which require a computer to accomplish. I have yet to be financially compensated for my growth within the office, and I am forced 3 out of 5 days a week to hunt and borrow a computer. I am expected to accomplish all my work without the means to get it done, and without an adequate work space! It is stressful considering my time is being wasted looking for a place to get my work done. Office set up is poor, but unchangeable, often times it is too loud to hear a patient at the window, and I feel that this makes for poor patient care.

Medical Receptionist in Wilmington:
"The management is exceptional and flexible."
Pros: No stress, hours are great, office conditions are exceptional.
Cons: Nothing.

Medical Receptionist in Providence:
"Busy, multi tasking, selling, phones, clean rooms."
Pros: Plastic surgery is fun to talk about and be around.
Cons: Pleasing all patients, multitasting and tasks outside of receptionist work.

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United States (change)

Experience Affects Medical Receptionist Salaries




National Average
$27,000


Skills That Affect Medical Receptionist Salaries

Customer Relations
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Insurance
up arrow 3%

Job Scheduling
up arrow 3%

Electronic Medical Records (EMR)
up arrow 2%

Medical Coding
up arrow 2%

Scheduling
up arrow 1%

Medical Records
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Data Entry
0%

Phone Support
0%

Typing
0%

Microsoft Word
0%

National Average
$27,000

Microsoft Office
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 688 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
7%
1-4 years
38%
5-9 years
26%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 38%
vision benefits Vision: 29% employee benefits None: 39%
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