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Medical Receptionist Salary (United States)

Medical Receptionists in the United States are largely women. The group as a whole has a nationwide average of $12.66 per hour for pay. Overall cash earnings for Medical Receptionists stretch from $21K on the lower end to $35K near the top, and the heftiest packages can encompass around $1K from bonuses and $3K from profit sharing. Residence and career duration each impact pay for this group, with the former having the largest influence. Not all workers are lucky enough to have benefits; in fact, two in five are without coverage. Medical insurance is claimed by more than half and dental insurance is reported by more than a third. Job satisfaction is high and work is enjoyable for most Medical Receptionists. This snapshot results from replies to PayScale's salary survey.
Medical Receptionist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,100 - $39,548
(Median)
20K
24K
29K
35K
40K
MEDIAN: $28,952
10%
25%
50%
75%
90%
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Medical Receptionist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$9.84 - $16.51
(Median)
9
13
15
17
MEDIAN: $12.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,100 - $39,548  
   
Bonus
$0.00 - $963  
Profit Sharing
$387.83 - $2,860  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,586 - $35,388  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 259
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.84 - $16.51  
   
Hourly Tips
$0.00 - $-0.49  
Overtime
$7.97 - $24.72  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $963  
   
Profit Sharing
$387.83 - $2,860  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,586 - $35,388  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 3,610
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Job Description for Medical Receptionist

A medical receptionist is an important team member in any doctor's office. Their primary duty is customer service: The medical receptionist is the person who greets patients when they enter the office or call on the telephone. Good decision making, the ability to prioritize and multitask, and conscientious handling of patients' issues are essential skills for a person who wants to be successful in this field. Most offices will be looking for a person who can perform his or her duties with a warm personality and a smile.
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Medical Receptionist Tasks
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Medical Receptionist

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Though it's uncommon, some Medical Receptionists move into roles as Registered Nurses, where pay is an average $55K per year. The most common career progression for Medical Receptionists leads to becoming a Medical Office Receptionist, where pay is typically $25K. However, many Medical Receptionists also opt to become Office Managers of Medical Offices, a position that pays $37K on average.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Receptionist

Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Customer Relationship Management, Customer Relations, Insurance, and Electronic Medical Records (EMR) are correlated to pay that is above average. Most people who know Customer Service also know Data Entry and Electronic Medical Records (EMR). It is often found that people who know Scheduling are also skilled in Electronic Medical Records (EMR) and Data Entry.

Pay by Experience Level for Medical Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Medical Receptionists, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $25K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $28K. Medical Receptionists claiming one to two decades of experience make an estimated median of $29K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $31K.

Pay Difference By Location

up arrow 18%
up arrow 17%
up arrow 16%
Dallas
up arrow 10%
up arrow 9%
Omaha
up arrow 9%
Philadelphia
up arrow 7%
Austin
up arrow 3%
National Average
$27,000
up arrow 2%
Louisville
up arrow 2%
Dayton
up arrow 9%
up arrow 12%
Larger circles over a city indicate a job is popular in that location.
For Medical Receptionists, working in the bustling city of Minneapolis has its advantages, including an above-average pay rate. Medical Receptionists will also find cushy salaries in New York (+18 percent), Seattle (+17 percent), Tacoma (+16 percent), and Dallas (+10 percent). Falling short of the national average by 12 percent, the area with the worst salaries is San Antonio. Employers in Atlanta and Dayton also lean toward paying below-median salaries (12 percent lower and 9 percent lower, respectively).

Medical Receptionist Reviews

What is it like working as a Medical Receptionist?
Medical Receptionist in Wilmington:
"The management is exceptional and flexible."
Pros: No stress, hours are great, office conditions are exceptional.
Cons: Nothing.
Medical Receptionist in Providence:
"Busy, multi tasking, selling, phones, clean rooms."
Pros: Plastic surgery is fun to talk about and be around.
Cons: Pleasing all patients, multitasting and tasks outside of receptionist work.

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Experience Affects Medical Receptionist Salaries

National Average
$27,000

Skills That Affect Medical Receptionist Salaries

Customer Relations
up arrow 4%
Customer Relationship Management (CRM)
up arrow 4%
Electronic Medical Records (EMR)
up arrow 2%
Insurance
up arrow 2%
Medical Coding
up arrow 2%
Customer Service
up arrow 1%
Scheduling
up arrow 1%
Data Entry
up arrow 1%
Medical Records
up arrow 1%
Typing
up arrow 1%
Billing
up arrow 1%
Phone Support
0%
Microsoft Word
0%
National Average
$27,000
Microsoft Excel
up arrow 1%
Microsoft Office
up arrow 3%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 648 votes.

Gender

Female
99%
female alumni
 
Male
1%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
38%
5-9 years
26%
10-19 years
22%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 38%
vision benefits Vision: 28% employee benefits None: 39%