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Medical Receptionist Salary

Medical Receptionists in the United States are largely women. The group as a whole has a nationwide average of $12.71 per hour for pay. The pay spectrum stretches from $9.88 per hour to $16.53. Geography and career duration each impact pay for this group, with the former having the largest influence. Health benefits are not claimed by all — nearly two in five lack any form of coverage — but more than half have medical insurance, and more than a third have dental, too. Job satisfaction is high and work is enjoyable for most Medical Receptionists. This overview is based on answers to PayScale's salary questionnaire.

$20,086 - $40,077
(Median)
$20K
$29K
$40K
MEDIAN: $29,132
10%
50%
90%

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$9.88 - $16.53
(Median)
$9
$13
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$20,086 - $40,077  
   
Bonus
$0.00 - $915  
Profit Sharing
$385.41 - $3,606  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,645 - $35,417  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 267
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.88 - $16.53  
   
Hourly Tips
$0.00 - $0.60  
Overtime
$8.09 - $24.43  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $915  
   
Profit Sharing
$385.41 - $3,606  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$20,645 - $35,417  
Country: United States | Currency: USD | Updated: 1 Apr 2015 | Individuals Reporting: 3,890

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Job Description for Medical Receptionist

Medical office receptionists are administrative professionals who are responsible for a variety of clerical tasks within medical offices. These receptionists work in offices within health care environments with both patients and other professionals, generally during daytime office hours, though some who work in hospitals and other 24-hour facilities may have extended shifts.

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Medical Receptionist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Medical Receptionist


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Though it's uncommon, some Medical Receptionists move into roles as Registered Nurses, where pay is an average $55K per year. Given that the median pay is $25K, it may be surprising to find that a Medical Office Receptionist is the most common role for Medical Receptionists to subsequently assume on their way up the ladder. Transitioning into an Office Manager of a Medical Office role — which pays $37K — is also typical for Medical Receptionists, though less common by comparison.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Skills for Medical Receptionist


Medical Receptionists report using a large range of skills on the job. Most notably, skills in Customer Relationship Management, Customer Relations, Job Scheduling, and Insurance are correlated to pay that is above average, with boosts in pay of 4 percent. Those who learned Scheduling also tend to know Electronic Medical Records (EMR) and Data Entry. Most people who know Customer Service also know Data Entry and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Receptionists, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Although individuals who have less than five years' experience earn $25K on average, people with five to 10 years benefit from a notably larger average of $28K. Medical Receptionists with one to two decades of relevant experience report an average salary of approximately $29K. People who have worked for more than 20 years report a median income of $31K, which is barely higher than the median for folks with 10 to 20 years of experience.

Pay Difference by Location


Minneapolis offers some of the highest pay in the country for Medical Receptionists, 25 percent above the national average. Medical Receptionists will also find cushy salaries in New York (+19 percent), Tacoma (+16 percent), Seattle (+14 percent), and Omaha (+11 percent). San Antonio is the lowest-paying area, 12 percent south of the national average. Employers also pay below the national average in Atlanta (9 percent lower) and Columbus (5 percent lower).

Medical Receptionist Reviews

What is it like working as a Medical Receptionist?

Medical Receptionist in Toms River:
"Medical Office Float."
Pros: I love the diversity of my position. I love that I have learned and assumed new positions within the work place, and that I am malleable within the office. I feel that this makes me a desired worker and that I am an asset to the office, given the amount of alternative positions I have excelled in.
Cons: No Compensation. I feel that in the work place my co-workers and me are under appreciated. I feel that often times good work goes un-noticed and only flaws are pointed out. Since I was hired, I have assumed multiple different responsibilities, many of which require a computer to accomplish. I have yet to be financially compensated for my growth within the office, and I am forced 3 out of 5 days a week to hunt and borrow a computer. I am expected to accomplish all my work without the means to get it done, and without an adequate work space! It is stressful considering my time is being wasted looking for a place to get my work done. Office set up is poor, but unchangeable, often times it is too loud to hear a patient at the window, and I feel that this makes for poor patient care.

Medical Receptionist in Wilmington:
"The management is exceptional and flexible."
Pros: No stress, hours are great, office conditions are exceptional.
Cons: Nothing.

Medical Receptionist in Providence:
"Busy, multi tasking, selling, phones, clean rooms."
Pros: Plastic surgery is fun to talk about and be around.
Cons: Pleasing all patients, multitasting and tasks outside of receptionist work.

Related Job Salaries

United States (change)

Experience Affects Medical Receptionist Salaries




National Average
$27,000


Skills That Affect Medical Receptionist Salaries

Customer Relations
up arrow 4%

Customer Relationship Management (CRM)
up arrow 4%

Insurance
up arrow 3%

Job Scheduling
up arrow 3%

Electronic Medical Records (EMR)
up arrow 2%

Medical Coding
up arrow 2%

Scheduling
up arrow 1%

Typing
up arrow 1%

Billing
up arrow 1%

Customer Service
0%

Data Entry
0%

Phone Support
0%

Medical Records
0%

Microsoft Word
0%

National Average
$27,000

Microsoft Office
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 684 votes.

Gender

Female
99 %
Male
1 %

Years of Experience

Less than 1 year
7%
1-4 years
38%
5-9 years
26%
10-19 years
22%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 59% dental benefits Dental: 38%
vision benefits Vision: 29% employee benefits None: 39%