Most Medical Receptionists in the United States are women. The median pay for people in this role is approximately $13.21 per hour. Total cash compensation to Medical Receptionists bottoms out near $21K and approaches $36K on the high end; the biggest paychecks include approximately $3K from bonuses and almost $4K from profit sharing. Compensation for this group is mainly affected by geographic location, but tenure and the individual firm are influential factors as well. Most workers in this position report high levels of job satisfaction. More than a third of professionals in this line of work do not receive benefits; however, more than half report medical coverage and close to two-fifths claim dental coverage as well. This snapshot results from replies to PayScale's salary survey.

$20,161 - $41,397
(Median)
$20K
$30K
$41K
MEDIAN: $29,578
10%
50%
90%

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$10.14 - $16.70
(Median)
$10
$13
$17
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14K$28K$42K
Salary
$20,161 - $41,397  
   
Bonus
$196.06 - $2,533  
Profit Sharing
$98.63 - $3,548  
Commission
$1,186  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,124 - $35,772  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 221
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$10.14 - $16.70  
   
Hourly Tips
$0.35  
Overtime
$14.80 - $25.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$196.06 - $2,533  
   
Commission
$1,186  
Profit Sharing
$98.63 - $3,548  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,124 - $35,772  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 3,785
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Job Description for Medical Receptionist

Medical office receptionists are administrative professionals who are responsible for a variety of clerical tasks within medical offices. These receptionists work in offices within health care environments with both patients and other professionals, generally during daytime office hours, though some who work in hospitals and other 24-hour facilities may have extended shifts.

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Medical Receptionist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Medical Receptionist


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It's not very common for Medical Receptionists to move on to become Registered Nurses. Average pay for a Registered Nurse is $56K annually. As Medical Receptionists progress in their field, many go on to become Receptionists. In fact, this transition is more common than anything else, and median pay for the role is $25K. Another common career choice for Medical Receptionists is to move into an Office Manager of a Medical Office role — this promotion usually pays $37K.

Front Desk Receptionist, Medical or Dental Office Job Listings

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Popular Employer Salaries for Medical Receptionist


The biggest paychecks can be found at St. Luke's Hospital — the median salary there is $27K.

Popular Skills for Medical Receptionist


Medical Receptionists report using a deep pool of skills on the job. Most notably, skills in Insurance, Medical Terminology, Electronic Medical Records, and Scheduling are correlated to pay that is above average. People who know Scheduling usually also know Electronic Medical Records (EMR) and Data Entry. Most people skilled in Customer Service are similarly competent in Data Entry and Electronic Medical Records (EMR).

Pay by Experience Level for Medical Receptionist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Medical Receptionists, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $26K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $29K. Medical Receptionists bring in $30K after working for 10 to 20 years. Medical Receptionists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $31K.

Pay Difference by Location

National Average: $27,807

Larger city markers indicate a job is popular in that location.

For those looking to make money, Medical Receptionists in Seattle enjoy an exceptional pay rate, 17 percent above the national average. Medical Receptionists will also find cushy salaries in New York (+15 percent), Portland (+13 percent), St. Louis (+7 percent), and Houston (+5 percent). Falling short of the national average by 19 percent, the area with the worst salaries is Toledo. Employers also pay below the national average in Los Angeles (11 percent lower) and Chattanooga (10 percent lower).

Medical Receptionist Reviews

What is it like working as a Medical Receptionist?

Medical Receptionist in Traverse City:
"No Health Care?"
Pros: I like the atmosphere. It is like a family. Friendly and generally up beat. Flexible.
Cons: Extremely busy. Really hard to keep up with the volume of demands. Lower staffed and high demand for our office. Lacking medical benefits is HUGE!

Medical Receptionist in Walnut Creek:
"Helping people schedule appointments."
Pros: The scheduler is at the center of the universe in my office. Everything revolves around my job. I interact with new patients and existing patients daily. I work to coordinate the schedules for all doctors. I communicate with doctors daily making them aware of changes in their schedules.
Cons: I am the first point of contact and some patients are demanding, pushy and require special accommodations. It can be difficult to make them happy.

Medical Receptionist in Lansing:
"The good and bad."
Pros: I get to meet new people and try to help with some of the bad things that are happening in their lives.
Cons: When people call acting like they are entitled to get an appointment just because their doctor said so or when they show up at the office being rude just because they can not get an appointment.

Medical Receptionist in Virginia Beach:
"It can be stressful at times, but you learn to cope."
Pros: Helping the elderly whenever possible. Giving the rehab patients peace of mind. Entering data into computer system. Creating a home like atmosphere for those who have come to my work place for rehab.
Cons: When the patients have no visitors during the holiday season.

Medical Receptionist in Toms River:
"Medical Office Float."
Pros: I love the diversity of my position. I love that I have learned and assumed new positions within the work place, and that I am malleable within the office. I feel that this makes me a desired worker and that I am an asset to the office, given the amount of alternative positions I have excelled in.
Cons: No Compensation. I feel that in the work place my co-workers and me are under appreciated. I feel that often times good work goes un-noticed and only flaws are pointed out. Since I was hired, I have assumed multiple different responsibilities, many of which require a computer to accomplish. I have yet to be financially compensated for my growth within the office, and I am forced 3 out of 5 days a week to hunt and borrow a computer. I am expected to accomplish all my work without the means to get it done, and without an adequate work space! It is stressful considering my time is being wasted looking for a place to get my work done. Office set up is poor, but unchangeable, often times it is too loud to hear a patient at the window, and I feel that this makes for poor patient care.

Related Job Salaries

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Experience Affects Medical Receptionist Salaries




National Average
$28,000


Skills That Affect Medical Receptionist Salaries

Electronic Medical Records (EMR)
up arrow 2%

Insurance
up arrow 2%

Medical Terminology
up arrow 2%

Scheduling
up arrow 1%

Medical Records
up arrow 1%

Patient Education
up arrow 1%

Customer Service
0%

Data Entry
0%

Phone Support
0%

Customer Relations
0%

Billing
0%

Microsoft Word
0%

National Average
$28,000

Typing
up arrow 1%

Microsoft Office
up arrow 2%

Microsoft Excel
up arrow 3%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 430 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
7%
1-4 years
39%
5-9 years
22%
10-19 years
24%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 59%
dental benefits
Dental: 41%
medical benefits
Vision: 33%
dental benefits
None: 38%
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