Medical Receptionist Salary
Most Medical Receptionists in the United States are women. The median pay for people in this role is approximately $13.21 per hour. Total cash compensation to Medical Receptionists bottoms out near $21K and approaches $36K on the high end; the biggest paychecks include approximately $3K from bonuses and almost $4K from profit sharing. Compensation for this group is mainly affected by geographic location, but tenure and the individual firm are influential factors as well. Most workers in this position report high levels of job satisfaction. More than a third of professionals in this line of work do not receive benefits; however, more than half report medical coverage and close to two-fifths claim dental coverage as well. This snapshot results from replies to PayScale's salary survey.
Job Description for Medical Receptionist
Medical office receptionists are administrative professionals who are responsible for a variety of clerical tasks within medical offices. These receptionists work in offices within health care environments with both patients and other professionals, generally during daytime office hours, though some who work in hospitals and other 24-hour facilities may have extended shifts.Read More...
A high school diploma or equivalent is generally required for this position, and some employers require an associate’s degree in a clinical program which teaches medical terminology and basic anatomy and physiology. Some employers may require prior experience in the medical field or provide on-the-job training. Applicants should be highly organized, attentive to detail, and able to multitask with ease.
Medical office receptionists have a variety of responsibilities depending on their organizations and offices in which they work. Common duties include: answering phones; greeting visitors; registering and scheduling patients; various administrative duties; keeping the reception area clean and organized; maintaining accuracy and confidentiality of patient accounts and records; collecting financial information; communicating with clinical staff; placing orders for office equipment; and analyzing medical files. Additional duties may be assigned to those in smaller work environments.
Medical Receptionist Tasks
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
- Receive insurance co-pay payments and post amounts paid to patient accounts.
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
Common Career Paths for Medical Receptionist
It's not very common for Medical Receptionists to move on to become Registered Nurses. Average pay for a Registered Nurse is $56K annually. As Medical Receptionists progress in their field, many go on to become Receptionists. In fact, this transition is more common than anything else, and median pay for the role is $25K. Another common career choice for Medical Receptionists is to move into an Office Manager of a Medical Office role — this promotion usually pays $37K.
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Popular Employer Salaries for Medical Receptionist
The biggest paychecks can be found at St. Luke's Hospital — the median salary there is $27K.
Popular Skills for Medical Receptionist
Medical Receptionists report using a deep pool of skills on the job. Most notably, skills in Insurance, Medical Terminology, Electronic Medical Records, and Scheduling are correlated to pay that is above average. People who know Scheduling usually also know Electronic Medical Records (EMR) and Data Entry. Most people skilled in Customer Service are similarly competent in Data Entry and Electronic Medical Records (EMR).
Pay by Experience Level for Medical Receptionist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Medical Receptionists, more experience in the field does not usually mean bigger paychecks. Respondents with less than five years' experience take home $26K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $29K. Medical Receptionists bring in $30K after working for 10 to 20 years. Medical Receptionists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $31K.
Pay Difference by Location
For those looking to make money, Medical Receptionists in Seattle enjoy an exceptional pay rate, 17 percent above the national average. Medical Receptionists will also find cushy salaries in New York (+15 percent), Portland (+13 percent), St. Louis (+7 percent), and Houston (+5 percent). Falling short of the national average by 19 percent, the area with the worst salaries is Toledo. Employers also pay below the national average in Los Angeles (11 percent lower) and Chattanooga (10 percent lower).