Medical Scheduler Salary
Job Description for Medical Scheduler
Medical schedulers hold specialized positions in the administrative staff of a hospital, clinic, or other medical setting. Typical daily duties performed by medical schedulers include handling e-mail and phone correspondence, collecting basic patient information, and scheduling appointments. As they often serve as the initial contact with the patient, excellent customer service skills are necessary for medical schedulers; they must be able to address patients' concerns and collect or update account information as necessary. In some settings, medical schedulers are also responsible for determining the proper amount of staff needed for daily operations. After the patient has visited their doctor, the schedulers are responsible for planning needed follow-up calls or appointments. Certain labs and tests such as X-rays and CT scans may need to be scheduled for the patient, as well as future appointments.Read More...
Generally, there is no specific educational or work background required to be a medical scheduler. Most medical schedulers have previous experience as receptionists and at least a high school diploma or equivalent, as well as proficiency in basic computer software. Due to the medical setting, a background in medical terminology and HIPAA adherence is generally preferred. Medical schedulers' schedules vary depending on the needs of their organization. Some may work part time during the mornings, for example, and others may work full time during graveyard shifts with revolving weekends off.
Medical Scheduler Tasks
- Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
- Review, analyze and forecast cancellations, double bookings or changes in schedules.
- Explain objectives and procedures to interviewees, or forward questions to appropriate physician or staff member.
- Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
- Schedule, confirm and maintain patient diagnostic appointments, surgeries and medical consultations for a specific department.
Medical Scheduler Job Listings
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Popular Skills for Medical Scheduler
Medical Schedulers report using a diverse set of skills on the job. Most notably, facility with Medical Coding, Medical Records, and Insurance are correlated to pay that is significantly above average, leading to increases of 26 percent, 5 percent, and 4 percent, respectively. Skills that pay less than market rate include insurance verification and Typing. For most people, competency in Customer Service indicates knowledge of Phone Support.
Pay by Experience Level for Medical Scheduler
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Workers in their first five years can expect to earn $29K, but people who have been around for five to 10 years earn a noticeably bigger sum of $31K. Medical Schedulers who work for 10 to 20 years in their occupation tend to earn about $33K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Medical Schedulers report making only $32K on average.