Medical Schedulers in the United States are largely female. The average salary of the entire group is approximately $14.26 per hour. Location is the biggest factor affecting pay for this group, followed by tenure. A strong majority report receiving medical coverage from their employers and more than half collect dental insurance. Most workers in this position report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$25,681 - $44,964
(Median)
$26K
$33K
$45K
MEDIAN: $33,323
10%
50%
90%

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$10.93 - $18.06
(Median)
$11
$14
$18
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$25,681 - $44,964  
   
Bonus
$195.74 - $4,966  
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,020 - $38,768  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 57
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.93 - $18.06  
   
Overtime
$15.78 - $27.67  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$195.74 - $4,966  
   
Profit Sharing
$800  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,020 - $38,768  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 615
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Job Description for Medical Scheduler

Medical schedulers hold specialized positions in the administrative staff of a hospital, clinic, or other medical setting. Typical daily duties performed by medical schedulers include handling e-mail and phone correspondence, collecting basic patient information, and scheduling appointments. As they often serve as the initial contact with the patient, excellent customer service skills are necessary for medical schedulers; they must be able to address patients' concerns and collect or update account information as necessary. In some settings, medical schedulers are also responsible for determining the proper amount of staff needed for daily operations. After the patient has visited their doctor, the schedulers are responsible for planning needed follow-up calls or appointments. Certain labs and tests such as X-rays and CT scans may need to be scheduled for the patient, as well as future appointments.

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Medical Scheduler Tasks

  • Ensure payment for services by verifying benefits with the person's insurance provider or working out financing options.
  • Review, analyze and forecast cancellations, double bookings or changes in schedules.
  • Explain objectives and procedures to interviewees, or forward questions to appropriate physician or staff member.
  • Interview patients to complete documents, case histories, and forms such as intake and insurance forms.
  • Schedule, confirm and maintain patient diagnostic appointments, surgeries and medical consultations for a specific department.

Common Career Paths for Medical Scheduler


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Moving into a Surgery Scheduler position seems to be a popular career progression. Median pay for this job is $33K annually.

Medical Scheduler Job Listings

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Popular Skills for Medical Scheduler


Medical Schedulers report using a diverse set of skills on the job. Most notably, facility with Medical Coding, Medical Records, and Insurance are correlated to pay that is significantly above average, leading to increases of 26 percent, 5 percent, and 4 percent, respectively. Skills that pay less than market rate include insurance verification and Typing. For most people, competency in Customer Service indicates knowledge of Phone Support.

Pay by Experience Level for Medical Scheduler

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers in their first five years can expect to earn $29K, but people who have been around for five to 10 years earn a noticeably bigger sum of $31K. Medical Schedulers who work for 10 to 20 years in their occupation tend to earn about $33K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Medical Schedulers report making only $32K on average.

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Experience Affects Medical Scheduler Salaries




National Average
$30,000


Skills That Affect Medical Scheduler Salaries

Medical Coding
up arrow 26%

Medical Records
up arrow 5%

Insurance
up arrow 4%

Electronic Medical Records (EMR)
up arrow 1%

Scheduling
0%

Medical Terminology
0%

National Average
$30,000

Customer Service
up arrow 1%

Phone Support
up arrow 2%

Typing
up arrow 3%

insurance verification
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 65 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
7%
1-4 years
46%
5-9 years
21%
10-19 years
21%
20 years or more
5%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 62%
medical benefits
Vision: 49%
dental benefits
None: 17%
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