Network/data communications managers are generally responsible for planning, implementing, and maintaining data transmission networks which support data processing systems. They also supervise the staff responsible for installing, monitoring, and troubleshooting data center equipment and software and are responsible for reporting to management regarding escalated events, coordinating daily department activities, ensuring adequate network capacity to meet unexpected demands, and hiring, training, and coaching non-management department employees.
Network/data communications managers may be responsible for conveying data-related internal and external messages for their companies and preparing a variety of documentation, reports, and presentations. They must keep internal and external customers informed of network/data statuses and developments and may communicate with media sources, outside vendors, and share/stakeholders in a manner that creates a positive image for the company.
A bachelor's degree may be a minimum requirement for this position, and employers generally prefer those who have a master's degree and extensive training in network management and administration. Some employers may prefer those who have five to ten years of experience as an IT director, chief information officer, or chief technology officer, and strong communication skills, leadership, and attention to detail are also important in this position.
The work of a network/data communications manager is mentally demanding and may require quick decision-making, and there may be some physical requirements, such as extended periods of sitting, standing, walking, moving equipment, or using a computer. Network/data communications managers must be able to work effectively with supervisors and employees who report to them, and work is typically done in an indoor office/data center environment. They typically work full-time during regular business hours, though this may vary and 24/7 on-call availability may be required for some positions. Network/data communications managers may work in public or private organizations and industries, including government, technology, medical, production, retail, and agriculture.
Network/Data Communications Manager Tasks
Manage data center operations staff, which installs, maintains, monitors, analyzes, and troubleshoots data center equipment and software.
Report to management the status of all events per the escalation procedures.
Hire, review, and fire non-management employees.
Plan, direct and coordinate daily activities of a department/group/team.
Implement upgrade schedules to ensure facilities have required capacity and to react to unforseen demand.