Network Operations Center (NOC) Engineer Salary
Median pay for Network Operations Center Engineers in the United States is around $59K per year. Career length and the particular city each impact pay for this group, with the former having the largest influence. Job satisfaction is reported as high by the vast majority of workers. Male Network Operations Center Engineers far outnumber their female contemporaries among those who completed the questionnaire. A large number have medical and dental plans, and the larger part have vision insurance. This report is based on responses to the PayScale salary survey.
Job Description for Network Operations Center (NOC) Engineer
Network operations center (NOC) engineers are in charge of providing engineering support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians in their organization. They are responsible for solving and preventing data outages with wired and wireless system connection hardware. In addition, they communicate with the help desk, and other on-site system professionals to provide issue resolution in a prompt manner.Read More...
NOC engineers solve circuit outages, and and monitor device up time. They configure and install networking equipment as needed, as well as actively participate in upgrading projects for more efficient system support. Another task performed by NOC engineers includes performing maintenance in network hardware devices such as routers, range extenders, and switches. They also serve as the backup for the data communications analyst. Generally, NOC engineers report their progress to the operations manager or supervisor in their department.
These professionals should have strong interpersonal skills to handle client complaints, as they are generally the individual who handles issues that are escalated by other NOC technicians. They must be able to multitask and handle a variety tasks assigned by their supervisor. They must work effectively on their own, but also work well in a team environment.
A bachelor's degree in network administration, computer science, system engineering, or a similar field is required for this job. They must have working experience with system repair, engineering tasks, and other troubleshooting activities. They should have advanced organization skills, which are used to keep accurate inventory for computer replacement parts. In addition, previous experience with networking administration and protocols, as well as additional industry certifications, are often preferred.
Network Operations Center (NOC) Engineer Tasks
- Monitor and maintain network and associated software, including responding to tickets.
- Work with other departments, contractors and staff to ensure network operations.
- Identify, categorize and respond to network problems.
- Manage changes, upgrades, improvements and integrations.
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Popular Skills for Network Operations Center (NOC) Engineer
Network Operations Center Engineers report using a pretty varied skill set on the job. Most notably, skills in Windows 2003 Server, Network Management / Administration, Network Support, and Linux are correlated to pay that is above average, with boosts between 3 percent and 10 percent. At the other end of the pay range are skills like Switching and Routing and System Administration. Most people who know Cisco Networking also know Network Management / Administration.
Pay by Experience Level for Network Operations Center (NOC) Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Network Operations Center Engineers who reported more years of relevant experience also reported higher earnings. The average inexperienced worker's salary is approximately $51K, and people with five to 10 years of experience bring in more at around $63K on average. For Network Operations Center Engineers, 10 to 20 years of experience on the job amounts to an average salary of $68K. Seasoned veterans with 20 years under their belts enjoy a median income of $88K.