Network Operations Center (NOC) Engineer Salary
Network Operations Center Engineers in the United States can expect wages of $59K per year on average. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Men make up the vast majority of Network Operations Center Engineers (87 percent) who took the survey. The majority of workers are highly satisfied with their job. Medical benefits are awarded to a large number, and a fair number earn dental coverage. The numbers in this rundown were provided by PayScale's salary survey participants.
Job Description for Network Operations Center (NOC) Engineer
Network operations center (NOC) engineers are in charge of providing engineering support for network connectivity issues, as well as working as a liaison for carriers and other information technology (IT) technicians in their organization. They are responsible for solving and preventing data outages with wired and wireless system connection hardware. In addition, they communicate with the help desk, and other on-site system professionals to provide issue resolution in a prompt manner.Read More...
NOC engineers solve circuit outages, and and monitor device up time. They configure and install networking equipment as needed, as well as actively participate in upgrading projects for more efficient system support. Another task performed by NOC engineers includes performing maintenance in network hardware devices such as routers, range extenders, and switches. They also serve as the backup for the data communications analyst. Generally, NOC engineers report their progress to the operations manager or supervisor in their department.
These professionals should have strong interpersonal skills to handle client complaints, as they are generally the individual who handles issues that are escalated by other NOC technicians. They must be able to multitask and handle a variety tasks assigned by their supervisor. They must work effectively on their own, but also work well in a team environment.
A bachelor's degree in network administration, computer science, system engineering, or a similar field is required for this job. They must have working experience with system repair, engineering tasks, and other troubleshooting activities. They should have advanced organization skills, which are used to keep accurate inventory for computer replacement parts. In addition, previous experience with networking administration and protocols, as well as additional industry certifications, are often preferred.
Network Operations Center (NOC) Engineer Tasks
- Monitor and maintain network and associated software, including responding to tickets.
- Work with other departments, contractors and staff to ensure network operations.
- Identify, categorize and respond to network problems.
- Manage changes, upgrades, improvements and integrations.
Common Career Paths for Network Operations Center (NOC) Engineer
Network Operations Center (NOC) Engineer Job Listings
Search for more jobs:
Popular Skills for Network Operations Center (NOC) Engineer
Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Windows 2003 Server, Network Management / Administration, Network Support, and Windows Server 2008 R2 are correlated to pay that is above average, with boosts between 4 percent and 14 percent. Those listing Help Desk / Desktop Support as a skill should be prepared for drastically lower pay. Switching and Routing and System Administration also typically command lower compensation. It is often found that people who know Cisco Networking are also skilled in Network Management / Administration.
Pay by Experience Level for Network Operations Center (NOC) Engineer
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Network Operations Center Engineers, experience and pay levels seem to be correlated; more years in the business generally lead to more money. Workers with less than five years' experience earn around $51K on average, and those who have five to 10 years under their belts see a higher median salary of $61K. Network Operations Center Engineers claiming one to two decades of experience make an estimated median of $70K. Seasoned veterans with 20 years under their belts enjoy a median income of $90K.
Related Job Salaries
Key Stats for Network Operations Center (NOC) Engineer
Rated 5 out of 5
based on 41 votes.