Network Operations Center (NOC) Technician Salary

The average Network Operations Center Technician in the United States can expect to rake in roughly $19.12 per hour. Geographic location and career duration each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. Job satisfaction for Network Operations Center Technicians is high. Men make up the vast majority of Network Operations Center Technicians (88 percent) who took the survey. Respondents to the PayScale salary survey provided the data for this report.
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$33,767 - $67,723
(Median)
$34K
$47K
$68K
MEDIAN: $46,554
10%
50%
90%

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$13.32 - $27.31
(Median)
$13
$19
$27
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,767 - $67,723  
   
Bonus
$0.00 - $4,917  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,418 - $65,308  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 354
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.32 - $27.31  
   
Overtime
$18.73 - $41.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,917  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,418 - $65,308  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 465
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Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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Though it's uncommon, some Network Operations Center Technicians move into roles as Telecommunications Network Engineers, where pay is an average $71K per year. Network Operations Center Technicians moving up in their careers tend to step into positions as Network Engineers or Systems Engineers. The median paychecks in those roles are $20K higher and $19K higher, respectively.

Network Operations Center (NOC) Technician Job Listings

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Popular Skills for Network Operations Center (NOC) Technician


Network Operations Center Technicians seem to require a number of specific skills. Most notably, skills in UNIX, Telecommunications, Systems Troubleshooting, and Network Management / Administration are correlated to pay that is above average, with boosts between 3 percent and 16 percent. Skills that pay less than market rate include Cisco Networking, Linux, and Troubleshooting. Most people who know Network Support also know Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $41K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $50K. The average pay reported by folks with 10 to 20 years of experience is around $53K. Survey participants with more than twenty years of experience only make around $52K on average, though; this group reports a lower median than the one claimed by mid-career individuals.

Pay Difference by Location


For Network Operations Center Technicians, busy Atlanta offers a higher-than-average pay rate, 17 percent above the national average. Network Operations Center Technicians will also find cushy salaries in San Diego (+8 percent) and Denver (+5 percent). The lowest-paying market is Tampa, which sits 29 percent below the national average, proving that location is a significant contributor to overall pay. Employers pay around 20 percent less in Orlando and 14 percent less in Austin, below-median salaries for those in this field.

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

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Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
up arrow 16%


Systems Troubleshooting
up arrow 3%

Switching and Routing
up arrow 1%

Network Management / Administration
up arrow 1%

National Average
$44,000

Network Support
up arrow 1%

Windows 2003 Server
up arrow 2%

Troubleshooting
up arrow 3%

Linux
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 145 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
51%
5-9 years
21%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 76%
vision benefits Vision: 65% employee benefits None: 17%
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