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Network Operations Center (NOC) Technician Salary

Earnings for Network Operations Center Technicians in the United States come in at around $19.02 per hour on average. Geography is the biggest factor affecting pay for this group, followed by tenure. Most workers in this position report high levels of job satisfaction. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to a majority. Among survey respondents, men are more common than women; 88 percent of Network Operations Center Technicians are male. The information for this snapshot was generated by responses to the PayScale salary survey.
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$33,263 - $68,313
(Median)
$33K
$47K
$68K
MEDIAN: $46,517
10%
50%
90%

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$13.19 - $27.20
(Median)
$13
$19
$27
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,263 - $68,313  
   
Bonus
$0.00 - $4,907  
Profit Sharing
$491.32 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,196 - $65,747  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 362
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.19 - $27.20  
   
Overtime
$18.05 - $41.24  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,907  
   
Profit Sharing
$491.32 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,196 - $65,747  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 471

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United States (change)


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Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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Though not the most common occurrence, Network Operations Center Technicians sometimes become Telecommunications Network Engineers, where the average income is $71K per year. Network Operations Center Technicians moving up in their careers tend to step into positions as Network Engineers or Systems Engineers. The median paychecks in those roles are $20K higher and $19K higher, respectively.

Network Operations Center (NOC) Technician Job Listings

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Popular Skills for Network Operations Center (NOC) Technician


Network Operations Center Technicians seem to require a number of specific skills. Most notably, skills in UNIX, Telecommunications, Systems Troubleshooting, and Switching and Routing are correlated to pay that is above average, with boosts between 4 percent and 16 percent. Skills that pay less than market rate include Cisco Networking and Linux. Those educated in Network Support tend to be well versed in Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average beginner in this position makes around $41K, but folks who have been around for five to 10 years see a markedly higher median salary of $49K. The average pay reported by folks with 10 to 20 years of experience is around $53K. Respondents who claim more than 20 years of experience may encounter pay that doesn't quite reflect their extensive experience; these veterans report a median income of around $54K.

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

Related Job Salaries

United States (change)

Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
up arrow 16%


Systems Troubleshooting
up arrow 4%

Switching and Routing
up arrow 1%

Network Management / Administration
0%

National Average
$44,000

Network Support
up arrow 1%

Troubleshooting
up arrow 1%

Windows 2003 Server
up arrow 2%

Linux
up arrow 4%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 151 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
8%
1-4 years
50%
5-9 years
22%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 75%
vision benefits Vision: 64% employee benefits None: 17%
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