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Network Operations Center (NOC) Technician Salary

Network Operations Center Technicians in the United States can expect wages of $19.15 per hour on average. Experience level is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a strong majority earn dental coverage. The vast majority of Network Operations Center Technicians (88 percent) survey respondents are men. Job satisfaction is high and work is enjoyable for most Network Operations Center Technicians. This snapshot results from replies to PayScale's salary survey.
$32,920 - $67,600
(Median)
33K
39K
47K
59K
68K
MEDIAN: $46,684
10%
25%
50%
75%
90%

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$13.51 - $27.30
(Median)
14
19
23
27
MEDIAN: $19.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$32,920 - $67,600  
   
Bonus
$0.00 - $4,978  
Profit Sharing
$504 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,484 - $65,563  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 372
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.51 - $27.30  
   
Overtime
$17.27 - $40.59  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,978  
   
Profit Sharing
$504 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,484 - $65,563  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 446
United States (change)

Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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Network Operations Center Technicians sometimes assume positions such as Telecommunications Network Engineers. That role pays $71K per year on average. Network Engineers or Network Operations Center Engineers are common next-step roles for Network Operations Center Technicians moving up in their careers; annual pay for Network Engineers is $19K higher on average, and it's $13K higher for Network Operations Center Engineers.

Network Operations Center (NOC) Technician Job Listings

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Popular Skills for Network Operations Center (NOC) Technician


Survey results imply that Network Operations Center Technicians put a diverse skill set to use. Most notably, skills in UNIX, Telecommunications, Systems Troubleshooting, and Network Management / Administration are correlated to pay that is above average, with boosts between 4 percent and 16 percent. Skills that are correlated to lower pay, on the other hand, include Linux, Cisco Networking, and Troubleshooting. Those educated in Network Support tend to be well versed in Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Network Operations Center Technicians do not generally earn higher incomes from more experience in the field. Respondents with less than five years' experience take home $41K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $49K. After working for 10 to 20 years, Network Operations Center Technicians make a median salary of $52K. Veterans who have acquired more than 20 years report a median income of $56K, which is generally higher than the pay reported by other tenure groups.

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?
Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

Related Job Salaries

Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
up arrow 16%


Systems Troubleshooting
up arrow 4%

Network Management / Administration
up arrow 3%

Switching and Routing
up arrow 1%

Network Support
0%

National Average
$44,000

Windows 2003 Server
up arrow 1%

Troubleshooting
up arrow 3%

Cisco Networking
up arrow 4%

Linux
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 150 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
51%
5-9 years
22%
10-19 years
16%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 75%
vision benefits Vision: 63% employee benefits None: 16%