Network Operations Center (NOC) Technician Salary

The average Network Operations Center Technician in the United States can expect to rake in roughly $19.12 per hour. Location and experience level each impact pay for this group, with the former having the largest influence. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to more than half. The majority of Network Operations Center Technicians claim high levels of job satisfaction. The vast majority (88 percent) of Network Operations Center Technicians who answered the questionnaire are male. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$33,930 - $67,743

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$13.20 - $27.44

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$33,930 - $67,743  
   
Bonus
$0.00 - $4,914  
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,340 - $65,338  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 353
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.20 - $27.44  
   
Overtime
$19.28 - $41.26  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,914  
   
Profit Sharing
$491.32 - $2,975  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,340 - $65,338  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 463
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Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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There are some Network Operations Center Technicians — though it's uncommon — that transition into Telecommunications Network Engineers, where earnings are an average $71K annually. Network Operations Center Technicians most often move into positions as Network Engineers or Systems Engineers; those groups report median salaries that are $20K higher and $19K higher, respectively.

Network Operations Center (NOC) Technician Job Listings

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Popular Skills for Network Operations Center (NOC) Technician


Survey results suggest that Network Operations Center Technicians put a wide range of professional skills to use. Most notably, skills in UNIX, Telecommunications, Systems Troubleshooting, and Switching and Routing are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Cisco Networking, Troubleshooting, and Linux. Those familiar with Network Support also tend to know Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Although individuals who have less than five years' experience earn $41K on average, people with five to 10 years benefit from a notably larger average of $50K. Network Operations Center Technicians with one to two decades of relevant experience report an average salary of approximately $53K. Respondents who boast more than 20 years of experience can't seem to boast paychecks reflecting that extensive experience, though; veteran Network Operations Center Technicians report making only $52K on average.

Pay Difference by Location


For Network Operations Center Technicians, busy Atlanta offers a higher-than-average pay rate, 16 percent above the national average. Network Operations Center Technicians will also find cushy salaries in San Diego (+8 percent) and Denver (+4 percent). Compared to the national average, Tampa Network Operations Center Technicians have considerably lower salaries, 29 percent below the national average to be exact. Location appears to be a major driving force in pay for those in this profession. Below-median salaries also turn up in Orlando and Indianapolis (21 percent lower and 18 percent lower, respectively).

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

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Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
up arrow 16%


Systems Troubleshooting
up arrow 3%

Switching and Routing
up arrow 1%

Network Management / Administration
up arrow 1%

National Average
$44,000

Network Support
up arrow 1%

Windows 2003 Server
up arrow 2%

Linux
up arrow 3%

Troubleshooting
up arrow 4%

Cisco Networking
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 141 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
51%
5-9 years
21%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 75%
vision benefits Vision: 65% employee benefits None: 17%
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