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Network Operations Center (NOC) Technician Salary

For Network Operations Center Technicians, hourly average wages total $19.06 per hour. Career duration and the particular city each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a large number, and a fair number earn dental coverage. There are far more male Network Operations Center Technicians survey respondents than women, making up 88 percent. Job satisfaction for Network Operations Center Technicians is high. The data in this summary comes from the PayScale salary survey.
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$33,035 - $68,345
(Median)
$33K
$47K
$68K
MEDIAN: $46,630
10%
50%
90%

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$13.38 - $27.35
(Median)
$13
$19
$27
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$33,035 - $68,345  
   
Bonus
$0.00 - $4,926  
Profit Sharing
$491.32 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,339 - $66,010  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 367
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$13.38 - $27.35  
   
Overtime
$17.82 - $41.39  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,926  
   
Profit Sharing
$491.32 - $2,948  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,339 - $66,010  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 465

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Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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Network Operations Center Technicians do not often transition into Telecommunications Network Engineer roles. The role averages $71K per year. Network Engineers or Systems Engineers are common next-step roles for Network Operations Center Technicians moving up in their careers; annual pay for Network Engineers is $19K higher on average, and it's $19K higher for Systems Engineers.

Network Operations Center (NOC) Technician Job Listings

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Popular Skills for Network Operations Center (NOC) Technician


Network Operations Center Technicians report using a wide range of professional skills. Most notably, skills in UNIX, Telecommunications, Systems Troubleshooting, and Switching and Routing are correlated to pay that is above average, with boosts between 4 percent and 16 percent. Skills that are correlated to lower pay, on the other hand, include Cisco Networking and Linux. Most people skilled in Network Support are similarly competent in Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Network Operations Center Technicians with a lot of experience do not necessarily enjoy more money. Those in the early stages of their career can expect to make around $41K; however, individuals with five to 10 years of experience bring in $50K on average — a distinctly larger sum. Network Operations Center Technicians claiming one to two decades of experience make an estimated median of $52K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $59K.

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

Related Job Salaries

United States (change)

Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

UNIX
up arrow 16%


Systems Troubleshooting
up arrow 4%

Switching and Routing
up arrow 1%

Network Support
0%

Network Management / Administration
0%

National Average
$44,000

Troubleshooting
up arrow 1%

Windows 2003 Server
up arrow 1%


up arrow 5%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 155 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
50%
5-9 years
22%
10-19 years
17%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 75%
vision benefits Vision: 63% employee benefits None: 17%