Network Operations Center (NOC) Technician Salary

The average Network Operations Center Technician in the United States earns approximately $19.33 per hour. While experience level and the specific company impact pay for this group, location is the most influential factor. Men account for the majority of Network Operations Center Technicians who responded to the questionnaire — 88 percent to be exact. A large number get medical and dental insurance, and the larger part get vision plans, too. Job satisfaction is high and work is enjoyable for most Network Operations Center Technicians. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$33,904 - $67,731
(Median)
$34K
$46K
$68K
MEDIAN: $46,171
10%
50%
90%

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$13.63 - $27.81
(Median)
$14
$19
$28
MEDIAN: $19.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$33,904 - $67,731  
   
Bonus
$0.00 - $4,884  
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,654 - $65,503  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 362
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$13.63 - $27.81  
   
Hourly Tips
$0.00  
Overtime
$20.08 - $41.55  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$0.00 - $4,884  
   
Profit Sharing
$1,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,654 - $65,503  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 526
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Job Description for Network Operations Center (NOC) Technician

Network operations center (NOC) technicians are in charge of monitoring critical network elements and engaging in proactive network systems monitoring. Troubleshooting is a daily task for a network operations center technician, and they also monitor the software, network, and signal strength from satellites. They also check CPU performances and network statuses. A network operations center technician works regularly with customers and must be able to troubleshoot all problems that may arise.

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Network Operations Center (NOC) Technician Tasks

  • Implement, maintain, and repair routing, IP switching, firewalls, and remote access protocols.
  • Create reports on up time, bandwidth usage, server utilization, and other key metrics.
  • Monitor automated and end user incident and outage reporting, troubleshoot, and resolve problems.
  • Provide direct customer support when required.

Common Career Paths for Network Operations Center (NOC) Technician


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At the upper end, Network Operations Center Technicians who move into a Senior Network Engineer role can end up with a hefty increase in pay. The average income for Senior Network Engineers is a much higher $89K per year. The most common next step for a Network Operations Center Technician is to become a Network Engineer or a Telecommunications Network Engineer. The former position pays an additional $20K per year on average, and the latter position pays $27K more per year.

Network Operations Center (NOC) Technician Job Listings

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Popular Employer Salaries for Network Operations Center (NOC) Technician


Popular Skills for Network Operations Center (NOC) Technician


Network Operations Center Technicians seem to exploit a large range of skills on the job. Most notably, facility with Customer Service, UNIX, and Computer Hardware Technician are correlated to pay that is significantly above average, leading to increases of 32 percent, 16 percent, and 12 percent, respectively. Skills that are correlated to lower pay, on the other hand, include Troubleshooting, Cisco Networking, and Windows 2003 Server. Those familiar with Network Support also tend to know Systems Troubleshooting and Cisco Networking.

Pay by Experience Level for Network Operations Center (NOC) Technician

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Network Operations Center Technicians do not generally earn higher incomes from more experience in the field. Respondents with less than five years' experience take home $41K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $50K. Network Operations Center Technicians who work for 10 to 20 years in their occupation tend to earn about $54K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; a Network Operations Center Technician with more than 20 years of experience can earn $61K on average.

Pay Difference by Location

National Average: $44,249

Larger city markers indicate a job is popular in that location.

With a pay rate for Network Operations Center Technicians that is 25 percent greater than the national average, Chicago offers a comfortable salary for those in this profession. Network Operations Center Technicians will also find cushy salaries in Atlanta (+16 percent) and San Diego (+9 percent). The lowest-paying market is Tampa, which sits 21 percent below the national average, proving that location is a significant contributor to overall pay. Workers in Orlando and Los Angeles earn salaries that trail the national average for those in this profession (20 percent less and 12 percent less, respectively).

Network Operations Center (NOC) Technician Reviews

What is it like working as a Network Operations Center (NOC) Technician?

Network Operations Center (NOC) Technician in Denver:
"NOC technician."
Pros: I like getting a big picture overview of how the various systems of the company fit together.
Cons: I dislike situations in which we are unable to take corrective action and the lack of information-sharing between teams.

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Experience Affects Network Operations Center (NOC) Technician Salaries




National Average
$44,000


Skills That Affect Network Operations Center (NOC) Technician Salaries

Customer Service
up arrow 32%

UNIX
up arrow 16%

Computer Hardware Technician
up arrow 12%


Systems Troubleshooting
up arrow 1%

Switching and Routing
up arrow 1%

Network Management / Administration
0%

Linux
0%

National Average
$44,000

Network Support
up arrow 2%

Windows 2003 Server
up arrow 3%

Troubleshooting
up arrow 4%

Cisco Networking
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 140 votes.

Gender

Female
12 %
Male
88 %

Years of Experience

Less than 1 year
7%
1-4 years
52%
5-9 years
21%
10-19 years
17%
20 years or more
3%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 76%
medical benefits
Vision: 66%
dental benefits
None: 17%
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