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Network Support Engineer Salary (United States)

Men make up the majority of Network Support Engineers in the United States, and the nationwide average salary in this area lies in the neighborhood of $56K annually. Final cash compensation to Network Support Engineers varies from around $37K to approximately $91K; choice pay grades include potential for bonuses and profit sharing as high as $10K and $22K, respectively. Career length is the biggest factor affecting pay for this group, followed by geography. Medical benefits are awarded to most, and a majority earn dental coverage. Work is reasonably fulfilling for most Network Support Engineers — the majority report average levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
Network Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$37,087 - $88,091
(Median)
37K
46K
56K
72K
88K
MEDIAN: $55,978
10%
25%
50%
75%
90%
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Network Support Engineer Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$15.38 - $38.59
(Median)
15
20
24
31
39
MEDIAN: $24.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$31K$62K$93K
Salary
$37,087 - $88,091  
   
Bonus
$0.00 - $10,168  
Profit Sharing
$983 - $22,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,131 - $91,217  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 240
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20$40$60
Hourly Rate
$15.38 - $38.59  
   
Overtime
$20.07 - $58.99  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,168  
   
Profit Sharing
$983 - $22,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,131 - $91,217  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 50
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Job Description for Network Support Engineer

A network support engineer is a position in the information technology (IT) field concerned mostly with the development and ongoing upkeep of various Internet, intranet, and online storage capabilities for a company. They normally work for larger companies that rely on online connectivity to do business. The engineer may be concerned with two aspects of network functionality. For companies that rely on online retail sales from outside customers, the quality of servers provide access to the Internet at large is important. The engineer must work to ensure there are redundant systems that keep the site online at all times.
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Network Support Engineer Tasks
  • Provide high quality customer service, including training and offering preventative solutions.
  • Assess technical needs and metrics to provide strategic assessments and reports.
  • Identify, replicate, and troubleshoot to resolve customer network problems.
  • Document all customer interaction, including configuration and network requirements.

Common Career Paths for Network Support Engineer

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Compensation may increase greatly for Network Support Engineers who advance to upper-end positions like Senior Network Engineer. Median pay for Senior Network Engineers is $88K per year.

Network Support Engineer Job Listings

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Popular Skills for Network Support Engineer

Network Support Engineers report using a pretty varied skill set on the job. Most notably, skills in Switching and Routing, Network Management / Administration, Network Support, and Troubleshooting are correlated to pay that is above average, with boosts between 4 percent and 9 percent. Skills that are correlated to lower pay, on the other hand, include Windows NT / 2000 / XP Networking. For most people, competency in Network Support indicates knowledge of Cisco Networking and Network Management / Administration.

Pay Difference By Location

Seattle
up arrow 10%
Atlanta
up arrow 5%
National Average
$56,000
Larger circles over a city indicate a job is popular in that location.
Seattle offers some of the highest pay in the country for Network Support Engineers, 10 percent above the national average. Network Support Engineers will also find cushy salaries in Atlanta (+5 percent).

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Experience Affects Network Support Engineer Salaries

National Average
$56,000

Skills That Affect Network Support Engineer Salaries

Network Support
up arrow 4%
Troubleshooting
up arrow 4%
Network Management / Administration
up arrow 4%
Cisco Networking
0%
National Average
$56,000
Windows NT / 2000 / XP Networking
up arrow 5%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 59 votes.

Gender

Female
9%
female alumni
 
Male
91%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
42%
5-9 years
29%
10-19 years
19%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 70%
vision benefits Vision: 59% employee benefits None: 14%