Office Assistant Salary

Office Assistants in the United States can expect to earn an average of $12.11 per hour. Overall incomes of Office Assistants — including $1K bonuses, $4K profit sharing proceeds, and $12K commissions on the more lucrative end — generally ranges between $19K and $38K. Geographic location is the biggest factor affecting pay for this group, followed by tenure and the specific company. While some workers in this profession — just under one-half — do not have any health coverage, approximately half do receive medical benefits and over a third have dental insurance. Most workers in this position report high levels of job satisfaction. The vast majority of Office Assistants (89 percent) who responded to the survey are women. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$20,549 - $43,297
(Median)
$21K
$31K
$43K
MEDIAN: $30,919
10%
50%
90%

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$9.01 - $16.56
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$15K$30K$45K
Salary
$20,549 - $43,297  
   
Bonus
$0.00 - $1,391  
Profit Sharing
$101.19 - $3,551  
Commission
$-0.50 - $11,745  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,106 - $37,689  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 1,308
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$9.01 - $16.56  
   
Hourly Tips
$0.85 - $2.52  
Overtime
$9.99 - $25.66  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $1,391  
   
Commission
$-0.50 - $11,745  
Profit Sharing
$101.19 - $3,551  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,106 - $37,689  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 4,874
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Job Description for Office Assistant

An office assistant is responsible for a number of support tasks within the office environment. The assistant will answer the telephone, direct or transfer calls to the appropriate employee, and take messages when necessary. Good phone manners are essential to this job. Time will also be spent putting together records of office activities and ensuring that those records are properly sorted and copied for backup purposes. It is the office assistant's responsibility to complete bills or invoices and mail them to customers and to keep track of contracts and incoming checks. For past due invoices, it may be necessary to call the customer for payment reminders. The job also includes opening incoming mail and sorting it to see that it is delivered to the proper department or employee, responding to customer and affiliate correspondence, and preparing outgoing mail as necessary using a label printer and postage machine. The assistant will maintain files, inventory, mailing, and other database systems to ensure that they are kept up to date. It is expected that the associate will keep track of any office purchases needed to replenish inventory and report such purchases to the office manager, who will supervise the office assistant. Organizational skills are required to keep up with these duties. An applicant must have skills operating office equipment such as copiers, scanners, fax machines, voice mail, and computers. The office assistant should be able to type quickly with a low margin of error, and should be able to communicate clearly and effectively with customers and affiliates.


Office Assistant Tasks

  • Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
  • Complete and mail bills, contracts, policies, invoices and checks.
  • Compile, copy, sort, and file records of office activities.
  • Answer phones, direct calls and take messages.
  • Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Common Career Paths for Office Assistant


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As Office Assistants transition into upper-level roles such as Executive Assistant, they may see a strong upturn in salary. Executive Assistants earn $45K on average per year. When Office Assistants are ready for the next step in their careers, they often become Administrative Assistants or Office Managers. Those roles pay an additional $5K and $12K, respectively.

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Popular Employer Salaries for Office Assistant


Sears Holdings Corporation offers the lowest pay in the field with a median salary of just $18K. There's also little variation in pay at the company, with pay ranging from $15K to $23K.

Popular Skills for Office Assistant


Office Assistants report using a large range of skills on the job. Most notably, skills in Office Administration, Scheduling, Microsoft Office, and Accounts Receivable are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Filing. Most people who know Customer Service also know Filing, Office Administration, and Microsoft Office.

Pay by Experience Level for Office Assistant

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. The average worker who claims fewer than five years of experience earns around $25K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $28K. The average pay reported by folks with 10 to 20 years of experience is around $29K. Veterans who have surpassed the 20-year mark may make only slightly more than those who are navigating the mid-career stage; the more senior group reports median earnings of around $30K.

Pay Difference by Location


For Office Assistants, working in the bustling city of San Francisco has its advantages, including an above-average pay rate. Office Assistants can also look forward to large paychecks in cities like Washington (+30 percent), New York (+25 percent), Boston (+18 percent), and Seattle (+13 percent). Sacramento is home to the smallest salaries in the field, lagging the national average by 3 percent.

Office Assistant Reviews

What is it like working as an Office Assistant?

Office Assistant in Barre:
"Great workplace atmosphere, not best use of degree."
Pros: Great workplace atmosphere, great communication between coworkers and accessibility to technology to fulfill job, flexibility of schedule.
Cons: Not the best use of my degree, some cleaning duties, pay rate.

Office Assistant in Vancouver:
"Office Assistant Review."
Pros: Calm, positive working environment, I like the people I work with and the work that I do.
Cons: I would prefer more of a challenge sometimes.

Office Assistant in North Hollywood:
"Loving My Job."
Pros: It is a fun and creative atmosphere, I love the people I work with. It exciting to see all of the commercials we make, and watch the award shows on TV and see the sets we have built. I try to go out of my way to help all the departments in a kind and friendly way.
Cons: The way the owner talks to people sometime, and the fact that I don't feel I'm being paid what I'm worth.

Office Assistant in Santa Barbara:
"Lots of errands and multitasking. Duties change on daily."
Pros: Working at my own pace/supervision and remaining busy.
Cons: Lack of communication with executives.

Office Assistant in Bergenfield:
"Flexible Work Environment."
Pros: Telecommuting company, makes a great impact upon special needs children and their families, passionate and dedicated staff, ability to work from home, and flexible scheduling.
Cons: Lack of communication at times between staff members due to telecommuting corporate culture.

Related Job Salaries

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Experience Affects Office Assistant Salaries




National Average
$26,000


Skills That Affect Office Assistant Salaries


Microsoft Office
up arrow 2%

Scheduling
up arrow 2%

Phone Support
up arrow 1%

Microsoft Excel
up arrow 1%

Customer Relations
up arrow 1%

Billing
up arrow 1%

Accounts Receivable
up arrow 1%

Accounts Payable
up arrow 1%

Microsoft Word
0%

National Average
$26,000

Customer Service
up arrow 1%

Data Entry
up arrow 2%

Organizing
up arrow 2%

Typing
up arrow 3%

Filing
up arrow 4%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 1118 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
22%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 51% dental benefits Dental: 38%
vision benefits Vision: 29% employee benefits None: 47%
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