The average General Office Clerk in the United States earns approximately $12.29 per hour. Earnings for this group are mostly affected by residence, followed by the specific employer and tenure. Job satisfaction for General Office Clerks is high. There are far more female General Office Clerks who answered the questionnaire than men, making up 84 percent. Health benefits are not claimed by all — around two in five lack any form of coverage — but the greater part have medical insurance, and just under a half have dental, too. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.
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$19,447 - $44,142
(Median)
$19K
$30K
$44K
MEDIAN: $30,293
10%
50%
90%

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$9.22 - $17.01
(Median)
$9
$12
$17
MEDIAN: $12.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$19,447 - $44,142  
   
Bonus
$194.58 - $4,085  
Profit Sharing
$600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,352 - $38,954  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 403
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.22 - $17.01  
   
Hourly Tips
$0.83  
Overtime
$12.33 - $26.50  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$194.58 - $4,085  
   
Profit Sharing
$600  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,352 - $38,954  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,550
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Job Description for Office Clerk, General

General office clerks are responsible for a variety of duties in an office setting, which can include answering phone calls, filing documents, and conducting data entry. Tasks can involve a certain level of both physical and mental stamina; general office clerks may be required to be on their feet or sitting in place for long hours. Performing many tasks at once or on deadline also is common. As a result, communication skills, organization, and multitasking are beneficial for general office clerks. General office clerks are present in many different environments, such as schools, hospitals, and government offices. Their work area may be adjacent to a supervisor's office or at the front end of a business. Depending on the size of the organization or institution, general office clerks may be expected to work alone or as part of a group. Supervision may be done directly by a business owner or under a team manager. General office clerks work in either a part- or full-time capacity, so hours vary across different settings.

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Office Clerk, General Tasks

  • Open, sort and route incoming mail, answer correspondence and prepare outgoing mail.
  • Complete and mail bills, contracts, policies, invoices and checks.
  • Compile, copy, sort, and file records of office activities.
  • Answer phones, direct calls and take messages.
  • Operate office machines; photocopiers and scanners, facsimile machines, voice mail systems and personal computers.

Common Career Paths for Office Clerk, General


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Though it's uncommon, some General Office Clerks move into roles as Registered Nurses, where pay is an average $56K per year. General Office Clerks typically move into roles as Administrative Assistants or Office Managers, and those positions pay $5K more and $12K more, respectively.

Office Clerk, General Job Listings

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Popular Employer Salaries for Office Clerk, General


The Home Depot Inc. offers the largest salaries in town — $27K on average.

Popular Skills for Office Clerk, General


General Office Clerks seem to wield many skills on the job. Most notably, skills in Bookkeeping, Office Management, Accounts Payable, and Accounting are correlated to pay that is above average, with boosts between 6 percent and 13 percent. Skills that are correlated to lower pay, on the other hand, include Customer Relations and Cash Handling. Most people skilled in Customer Service are similarly competent in Filing and Typing.

Pay by Experience Level for Office Clerk, General

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience does not seem to be a strong driver of pay increase in this role. Although individuals who have less than five years' experience earn $25K on average, people with five to 10 years benefit from a notably larger average of $28K. General Office Clerks claiming one to two decades of experience make an estimated median of $29K. General Office Clerks who have stuck around for more than two decades see earnings that are only slightly higher than those of folks who have worked for 10 to 20 years; the more senior group makes around $30K on average.

Pay Difference by Location

19%

16%

13%

13%

-1%

-3%

-5%

-8%

-11%

National Average: $26,607

Larger city markers indicate a job is popular in that location.

General Office Clerks will find that Denver offers an impressive pay rate, one which exceeds the national average by 19 percent. General Office Clerks can also look forward to large paychecks in cities like Los Angeles (+17 percent), Dallas (+16 percent), Philadelphia (+14 percent), and Chicago (+13 percent). Trailing the national average by 11 percent, Cleveland is the market with the smallest paychecks. Miami and Houston are a couple other places where companies are known to pay below the median — salaries are 8 percent lower and 5 percent lower, respectively.

Office Clerk, General Reviews

What is it like working as an Office Clerk, General?

Office Clerk, General in Lewisville:
"Wonderful Experience."
Pros: I like that I able to be a little more independent with what needs to be done. I have my own office and do whatever I need to do. The environment and the people that I work with are amazing. We are a team.
Cons: The frustration that the customers get when they come into the office with a complaint about their water bill. I also, don't like how people underestimate me and think that I am not capable enough to help them just because of my age.

Office Clerk, General in Murray:
"Office Conditions."
Pros: I love the people I work with. I'm confident about the work I do, and enjoy it.
Cons: The uncertainty of every election year when a new sheriff may come in and possibly replace me.

Office Clerk, General in Kennesaw:
"Create Efficiency And Organization"
Pros: I enjoy keeping my department in order and managing individual projects to make sure we stay on goal and be as efficient as possible.
Cons: I do not like people pushing off their work on to me. I also make less than anyone in the department despite my seniority.

Office Clerk, General in Ronkonkoma:
"Work Routine."
Pros: What I like about the job is that it is fairly simple to do and not much experience is needed to do it. If you can operate a computer then you can do the job after being guided a little.
Cons: What I like least is that it is a routine job without much variety in it. All you have to do is observe videos and file tickets. It gets repetitive after awhile but it is something that you just have to accept. In the end you are getting paid for something relatively easy to do.

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Experience Affects Office Clerk, General Salaries




National Average
$27,000


Skills That Affect Office Clerk, General Salaries

Bookkeeping
up arrow 13%

Office Management
up arrow 8%


Accounts Receivable
up arrow 4%

Accounting
up arrow 4%

Microsoft Excel
up arrow 3%

Microsoft Office
up arrow 2%

Office Administration
up arrow 2%

Microsoft Word
up arrow 2%

Data Entry
0%

Customer Service
0%

National Average
$27,000

Filing
up arrow 1%

Typing
up arrow 1%

Cash Handling
up arrow 4%

Customer Relations
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 245 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
8%
1-4 years
42%
5-9 years
20%
10-19 years
19%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 58%
dental benefits
Dental: 46%
medical benefits
Vision: 38%
dental benefits
None: 39%
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