Office services supervisors are responsible for overseeing an office's day-to-day operations, as well as office employees and janitorial staff, and they typically report to management or executives depending on the employer.
Office services supervisors work in a wide range of industries to ensure that a company's front office maintains a professional image. They may be tasked with evaluating office staff and influencing raises and promotions, as well as hiring and firing staff, and they must monitor employee performance in telephone and mail communications to make suggestions for improvement. They must ensure that the office looks professional and clean at all times and maintain equipment such as copiers, printers, and fax machines, and they may also be responsible for managing the office's budget and making design arrangements, such as the layout or arrangement of furniture in the office.
Office services supervisors must negotiate purchases for office supplies and janitorial supplies and ensure that they stay within budget, and they may occasionally need to request that their budget be raised. They typically create budget and expense reports and coordinate administrative activities such as office parties or incentives, and a bachelor's degree and several years of experience in the field are generally required for this position.
Office Services Supervisor Tasks
Greet visitors and callers, route and resolve information requests.
Supervise support clerical staff.
Review, track and prepare budgets; maintain records and databases.
Coordinate space and office organization; purchase and manage supplies and equipment.
Coordinate office and/or departmental operations.