What do you wish you knew about your job when you first started out?
Operating System Manager in Dalton:
"Hind Sight 20/20."
If you do not have a mentor, as I did not, seek out other professionals in leadership roles. Lean on them often and forge strong relationships. Learn how to manage the different personalities of the staff reporting to you. Get to know the vendors currently being used and make sure they are actually the best fit for your organization. Don't continue to do things that "we have always done" simply because they have always been done.Try to be a great decision maker.
Operating System Manager in Harpers Ferry:
"A big challenge with little to no reward!"
Be prepared to be unsupported, understaffed, and under budgeted! If you can separate Town Hall politics from this Water Utility, it will thrive. Outdated equipment, no construction equipment, and no money = failure as a corporation. Present government have their heads in the sand and do not know how to lead this Town in the right direction.