Operations/systems analysts typically work within the information technology (IT) departments of companies and are responsible for installing new software, performing system upgrades, and monitoring these systems for efficiency. Process-testing is often necessary to identify any potential bugs or problems, and when the system is not working properly these analysts may perform troubleshooting tasks to identify and resolve problems.
Periodic backups of computer systems are necessary to minimize risk of loss, and operations/systems analysts may also implement security measures to ensure the integrity of data. They may be tasked with analyzing business needs, systems, and processes to identify necessary improvements, which may need to be made within budget-constraints, and they may also be responsible for creating training programs, documents, and media to train other employees of the company to use various software.
The expertise required of a systems analyst can vary depending on the industry, employer, and what forms of software and hardware are necessary to fulfill the operations. They should also be familiar with various operating systems, coding languages, and user software, and some positions also require them to create user software. A bachelor's degree in computer science or information technology (IT) is generally required for this position.
Operations/Systems Analyst Tasks
Analyze and audit business processes and practices for inefficient methods.
Recommend and help implement the improved and more efficient business processes.
Model identified business process problems to help generate efficient solutions.