Operations Analyst, Call Center Salary

An Operations Analyst, Call Center earns an average wage of $16.05 per hour. Most people move on to other jobs if they have more than 10 years' experience in this field.

$24,835 - $59,180
$25K
$44K
$59K
MEDIAN: $44,243
10%
50%
90%

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$11.69 - $18.91
$12
$16
$19
MEDIAN: $16.05
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$24,835 - $59,180  
   
Bonus
$1,965  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,925 - $47,777  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 11
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.69 - $18.91  
   
Overtime
$22.01  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$1,965  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,925 - $47,777  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 17

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Operations Analyst, Call Center

  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.
  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.

Operations Analyst, Call Center Job Listings

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Related Job Salaries

Key Stats for Operations Analyst, Call Center

Gender

Female
33 %
Male
67 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
Less than 1 year
4%
1-4 years
68%
5-9 years
14%
10-19 years
11%
20 years or more
4%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
▲10%

National Average
$39,000

Entry-Level
▼1%

Skills That Affect Operations Analyst, Call Center Salaries

Microsoft Excel
▲2%

National Average
$39,000

Microsoft Office
▼1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
33 %
Male
67 %

Years of Experience

Less than 1 year
4%
1-4 years
68%
5-9 years
14%
10-19 years
11%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 71%
vision benefits
Vision: 71%
dental benefits
None: 14%
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