Operations Analyst, Call Center Salary

An Operations Analyst, Call Center earns an average wage of $16.05 per hour. Most people move on to other jobs if they have more than 10 years' experience in this field.

$40,494 - $48,230
$46K
MEDIAN: $45,604
50%

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$11.63 - $18.79
$12
$16
$19
MEDIAN: $15.89
10%
50%
90%

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$0$48K
Salary $45,604
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,234 - $48,114
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 9
Hourly Data $0$25
Hourly Rate $11.63 - $18.79
Overtime $22.01
Annual Data $0$48K
Bonus $1,965
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,234 - $48,114
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 16

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Operations Analyst, Call Center

  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.
  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.

Operations Analyst, Call Center Job Listings

Related Job Salaries

Key Stats for Operations Analyst, Call Center

Gender

Female
30 %
Male
70 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.
1-4 years
68%
5-9 years
16%
10-19 years
12%
20 years or more
4%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
▲12%

Entry-Level
▼0%

National Average
$38,000

Skills That Affect Operations Analyst, Call Center Salaries

Microsoft Excel
▲4%

Microsoft Office
▲1%

National Average
$38,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 2 votes.

Gender

Female
30 %
Male
70 %

Years of Experience

1-4 years
68%
5-9 years
16%
10-19 years
12%
20 years or more
4%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 79%
vision benefits
Vision: 63%
no benefits
None: 16%
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