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Operations Analyst, Call Center Salary (United States)

An Operations Analyst, Call Center earns an average salary of $45,034 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.
Operations Analyst, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$32,846 - $62,144
(Median)
33K
39K
45K
55K
62K
MEDIAN: $45,034
10%
25%
50%
75%
90%
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Operations Analyst, Call Center Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.86 - $23.73
(Median)
12
14
17
21
24
MEDIAN: $17.00
10%
25%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$21K$42K$63K
Salary
$32,846 - $62,144  
   
Bonus
$193.92 - $4,966  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,384 - $60,846  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 45
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.86 - $23.73  
   
Overtime
$17.94 - $40.13  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$193.92 - $4,966  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,384 - $60,846  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 24
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Years in Field/Career:
Location:
Years in Field/Career:
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Job Description for Operations Analyst, Call Center

  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.
  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.

Operations Analyst, Call Center Job Listings

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Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
up arrow 12%
National Average
$44,000
Entry-Level
up arrow 10%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 11 votes.

Gender

Female
36%
female alumni
 
Male
64%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
45%
5-9 years
25%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 92% dental benefits Dental: 86%
vision benefits Vision: 73% employee benefits None: 5%