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Operations Analyst, Call Center Salary

An Operations Analyst, Call Center earns an average salary of $46,118 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.
$32,175 - $65,436
(Median)
32K
39K
46K
55K
65K
MEDIAN: $46,118
10%
25%
50%
75%
90%

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$11.71 - $24.50
(Median)
12
17
20
24
MEDIAN: $16.00
10%
50%
75%
90%

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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Salary
$32,175 - $65,436  
   
Bonus
$100.00 - $5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,566 - $62,331  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 38
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$11.71 - $24.50  
   
Overtime
$18.75 - $38.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$100.00 - $5,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,566 - $62,331  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 19
United States (change)

Job Description for Operations Analyst, Call Center

  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.
  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.

Operations Analyst, Call Center Job Listings

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Related Job Salaries

Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
up arrow 12%

National Average
$44,000

Entry-Level
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 9 votes.

Gender

Female
43 %
Male
57 %

Years of Experience

Less than 1 year
4%
1-4 years
46%
5-9 years
30%
10-19 years
18%
20 years or more
4%

Common Health Benefits

medical benefits Medical: 96% dental benefits Dental: 87%
vision benefits Vision: 77% employee benefits None: 2%