Operations Analyst, Call Center Salary (United States)

An Operations Analyst, Call Center earns an average salary of $45,122 per year. Most people move on to other jobs if they have more than 10 years' experience in this field.
Operations Analyst, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$33,041 - $58,706
(Median)
33K
40K
45K
53K
59K
MEDIAN: $45,121
10%
25%
50%
75%
90%
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Operations Analyst, Call Center Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$11.51 - $22.79
(Median)
12
16
20
23
MEDIAN: $16.00
10%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Salary
$33,041 - $58,706  
   
Bonus
$196.53 - $4,913  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,112 - $58,163  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 82
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14$28$42
Hourly Rate
$11.51 - $22.79  
   
Overtime
$17.62 - $39.45  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$28K$56K$84K
Bonus
$196.53 - $4,913  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,112 - $58,163  
PayScale
Country: United States | Currency: USD | Updated: 11 Jun 2014 | Individuals Reporting: 82
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Location:
United States (change)
Years in Field/Career:
Job Description for Operations Analyst, Call Center
  • Communicate about and revise dashboards and trouble tracking systems.
  • Configure, set up, troubleshoot and test new technology and data collection tools.
  • Track, analyze and report on call center data, including validation and data cleaning.
  • Make recommendations to improve call center productivity and operations.

Operations Analyst, Call Center Job Listings

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Related Job Salaries

Experience Affects Operations Analyst, Call Center Salaries

Mid-Career
up arrow 11%
National Average
$42,000
Entry-Level
up arrow 11%
Job Satisfaction
Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 15 votes.
Gender
Female
31%
female alumni
 
Male
69%
male alumni
Years of Experience
Less than 1 year
5%
1-4 years
50%
5-9 years
23%
10-19 years
18%
20 years or more
4%
Common Health Benefits
medical benefits Medical: 90% dental benefits Dental: 82%
vision benefits Vision: 70% employee benefits None: 8%
Find Out Exactly What You Should Be Paid
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United States (change)
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