An operations coordinator (unspecified type) is responsible for ensuring assigned tasks proceed smoothly. The range of tasks - and the environment in which the operations coordinator works - vary widely. The operations coordinator may act as a project manager, identifying the scope of the project and metrics that can be used to monitor progress. Then, the operations coordinator divides the project into pieces and delegates the tasks to support staff. They must monitor progress to ensure that deadlines are met throughout the lifetime of the project after the delegated tasks are completed, the operations coordinator oversees their integration into the final product, and they measure it against established metrics to ensure the product meets the necessary criteria.
Operations coordinators may perform other tasks as well. For example, in a shipping and transportation setting, the operations coordinator perform several essential tasks: First, they perform an audit by collecting data on several essential metrics, investigating abnormal shipment routes, and reviewing vendor invoices. Then, the operations coordinator develops counter measures to prevent the abnormal routes from being taken in the future; they also investigate any inaccuracies in invoices and contact vendors as needed to address issues and ensure errors do not happen in the future.
The requirements for this position vary by the company and the required tasks for the coordinator. Generally, a high school diploma or equivalent is required. Relevant postsecondary education may be required or preferred, as may previous experience in a related position.