Operations managers of financial organizations are in charge of coordinating the day-to-day operations of financial organizations, such as banks. They are responsible for managing personnel, supervising financial activities, and verifying that all operations are completed correctly and on time.
They depend their leadership skills to motivate financial professionals. They follow strict financial regulations to prevent economic loss and detect fraudulent activities as they happen. They work well with other managers to reach all operational goals in a timely manner. These managers can also perform well on their own with minimal supervision. One of their main responsibilities is creating processes to minimize the cost of operations. They coach different staff to enhance performance throughout all positions. They review and implement different technological devices, as well as business policies for financial clients, staff, and government agencies. They verify that all accounting standards are followed at the beginning and end of each day. They follow strict safety guidelines when receiving or sending large amounts of currency. In addition, they evaluate sales and logistics to check that all asset protection measures are in place.
A bachelor's degree in finance, economics, business administration, logistics management, or a related field is required for this job. Previous years of work experience as an operations manager in a financial organization can be helpful. Finance and leadership certifications are a plus.
Operations Manager, Financial Organization Tasks
Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
Provide staff direction in analyzing and resolving escalated operational problems.
Track and monitor daily workload to ensure client and operations expectations are met.