Operations Manager, Retail Salary
Job Description for Operations Manager, Retail
Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.Read More...
Retail operations managers are also responsible for inventory analysis, which involves keeping track of sales figures and inventory requirements and using this information to make estimates on optimal stock levels. Periodic inventory analysis is required to accurately determine how much of a product or brand should be ordered (and when) so the store can build sales figures without overstocking. To help a store meet its goals, the operations manager also evaluates whether the store is meeting its sales goals by analyzing expenses and profits, and may adjust costs to maximize earnings.
Finally, retail operations managers responsible for maintaining the pleasing visual appearances of their retail locations in order to attract customers and optimize the use of space; they may also train employees to maintain their stores' appearances. Ideally, candidates for this position should have professional backgrounds in retail, business management, or both.
Operations Manager, Retail Tasks
- Oversee the management of product merchandising and inventory to ensure processes flow smoothly.
- Analyze sales data to determine if store is meeting financial goals and implement plans to improve store performance.
- Hire, train, and supervise department managers, set performance goals, resolve employee conflicts, and encourage teamwork.
- Manage the different departments of a retail store in order to ensure the store reaches sales objectives.
- Maintain, update, and enforce safety and security procedures.
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Popular Skills for Operations Manager, Retail
Retail Operations Managers seem to require a rather large skill set. Most notably, skills in Sales Management, Budget Management, People Management, and Windows NT / 2000 / XP Networking are correlated to pay that is above average, with boosts between 8 percent and 11 percent. At the other end of the pay range are skills like Inventory Management, Merchandising, and Windows Operating System General Use. Those educated in Customer Service tend to be well versed in Microsoft Office.
Pay by Experience Level for Operations Manager, Retail
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For many Retail Operations Managers, extensive experience does not lead to significantly more money. Salaries for inexperienced workers average out to $54K, and those with five to 10 years' experience earn a higher median of $46K. Retail Operations Managers with one to two decades of relevant experience report an average salary of approximately $55K. Veterans who have acquired more than 20 years report a median income of $65K, which is generally higher than the pay reported by other tenure groups.
Pay Difference by Location
Surpassing the national average by 55 percent, Retail Operations Managers in San Francisco receive some of the highest pay in the country. Retail Operations Managers can also look forward to large paychecks in cities like New York (+49 percent), Atlanta (+20 percent), Los Angeles (+16 percent), and Philadelphia (+13 percent). Location is a huge contributor to overall pay, with Retail Operations Managers in Houston earning a whopping 32 percent below the national average.
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