Average Retail Operations Managers in the United States make around $56K annually. In the world of Retail Operations Managers, total cash compensation can vary between $31K and $90K. Each package generally includes bonuses and profit sharing proceeds, and in exceptional cases, those amounts can reach heights of $15K and $18K, respectively. Location is the biggest factor affecting pay for this group, followed by career duration. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. Men are slightly outnumbered by their female counterparts who answered the questionnaire, who make up a slight majority at 52 percent. Most Retail Operations Managers report high levels of job satisfaction. This overview is based on answers to PayScale's salary questionnaire.
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$34,844 - $88,565
(Median)
$35K
$56K
$89K
MEDIAN: $55,943
10%
50%
90%

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$11.20 - $22.75
(Median)
$11
$17
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$31K$62K$93K
Salary
$34,844 - $88,565  
   
Bonus
$300.00 - $15,000  
Profit Sharing
$0.00 - $17,879  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,956 - $90,026  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 251
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16$32$48
Hourly Rate
$11.20 - $22.75  
   
Overtime
$16.06 - $41.43  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$32K$64K$96K
Bonus
$300.00 - $15,000  
   
Commission
$1,200  
Profit Sharing
$0.00 - $17,879  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,956 - $90,026  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 62
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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Build and/or maintain retail store(s) physically and for permits, signs, safety and quality control.
  • Analyze data to identify opportunities to increase efficiency, workflow, quality, and sales.
  • Support service and operations at retail store(s), including managing warehouse, procurement, staffing and online presence.
  • Ensure profitability of retail store(s) by controlling costs and expenditures, pursue marketing ideas, and deliver high quality products.
  • Maintain, update, and enforce safety and security procedures.

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Popular Skills for Operations Manager, Retail


Retail Operations Managers seem to require a rather large skill set. Most notably, skills in Sales Management, Budget Management, People Management, and Windows NT / 2000 / XP Networking are correlated to pay that is above average, with boosts between 8 percent and 11 percent. At the other end of the pay range are skills like Inventory Management, Merchandising, and Windows Operating System General Use. Those educated in Customer Service tend to be well versed in Microsoft Office.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For many Retail Operations Managers, extensive experience does not lead to significantly more money. Salaries for inexperienced workers average out to $54K, and those with five to 10 years' experience earn a higher median of $46K. Retail Operations Managers with one to two decades of relevant experience report an average salary of approximately $55K. Veterans who have acquired more than 20 years report a median income of $65K, which is generally higher than the pay reported by other tenure groups.

Pay Difference by Location

National Average: $52,758

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 55 percent, Retail Operations Managers in San Francisco receive some of the highest pay in the country. Retail Operations Managers can also look forward to large paychecks in cities like New York (+49 percent), Atlanta (+20 percent), Los Angeles (+16 percent), and Philadelphia (+13 percent). Location is a huge contributor to overall pay, with Retail Operations Managers in Houston earning a whopping 32 percent below the national average.

Operations Manager, Retail Reviews

What is it like working as an Operations Manager, Retail?

Operations Manager, Retail in Houston:
"The crazy life in sports."
Pros: The experience you have working in a stadium. The different types of people. The events you manage. Perks. Deadlines.
Cons: The amount of hours working. The pressure. No appreciation.

Related Job Salaries

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Experience Affects Operations Manager, Retail Salaries




National Average
$53,000


Skills That Affect Operations Manager, Retail Salaries

Sales Management
up arrow 11%

People Management
up arrow 8%

Budget Management
up arrow 8%

Windows NT / 2000 / XP Networking
up arrow 7%


Microsoft Office
up arrow 1%

National Average
$53,000

Operations Management
up arrow 1%

Microsoft Word
up arrow 4%



Merchandising
up arrow 16%

Inventory Management
up arrow 17%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 50 votes.

Gender

Female
52 %
Male
48 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
25%
10-19 years
30%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 70%
medical benefits
Vision: 64%
dental benefits
None: 17%
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