The average Retail Operations Manager in the United States can expect to rake in roughly $55K per year. Total cash earnings of Retail Operations Managers range from $31K on the low end to $87K on the high end; the final amount can include bonuses and profit sharing proceeds that occasionally exceed $15K and $18K, respectively. Geographic location and years of experience each impact pay for this group, with the former having the largest influence. Most Retail Operations Managers like their work and job satisfaction is high. Women Retail Operations Managers who took the survey just slightly outnumber men. Medical benefits are awarded to a large number, and a fair number earn dental coverage. This report is based on answers to PayScale's salary questionnaire.
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$34,643 - $88,950
$35K
$55K
$89K
MEDIAN: $55,191
10%
50%
90%

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$11.02 - $22.54
$11
$17
$23
MEDIAN: $16.93
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Salary
$34,643 - $88,950  
   
Bonus
$242.40 - $14,711  
Profit Sharing
$0.00 - $17,879  
Commission
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,683 - $87,281  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 262
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$11.02 - $22.54  
   
Overtime
$16.24 - $39.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$242.40 - $14,711  
   
Commission
$1,200  
Profit Sharing
$0.00 - $17,879  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,683 - $87,281  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 65

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United States (change)

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Job Description for Operations Manager, Retail

Retail operations managers are responsible for a variety of tasks, often involving many separate retail locations. One primary responsibility involves the management of employees, as well as ensuring that all locations are properly staffed and all employees are well-trained and satisfied with their jobs. These managers must handle any conflicts and ensure that all scheduling needs are met, which may mean regularly visiting retail locations to evaluate employee performance and customer satisfaction.

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Operations Manager, Retail Tasks

  • Oversee the management of product merchandising and inventory to ensure processes flow smoothly.
  • Analyze sales data to determine if store is meeting financial goals and implement plans to improve store performance.
  • Hire, train, and supervise department managers, set performance goals, resolve employee conflicts, and encourage teamwork.
  • Manage the different departments of a retail store in order to ensure the store reaches sales objectives.
  • Maintain, update, and enforce safety and security procedures.

Operations Manager, Retail Job Listings

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Popular Skills for Operations Manager, Retail


Survey results imply that Retail Operations Managers deploy a deep pool of skills on the job. Most notably, skills in Sales Management, Budget Management, Windows NT / 2000 / XP Networking, and Microsoft Excel are correlated to pay that is above average, with boosts between 9 percent and 13 percent. Skills that seem to negatively impact pay include Inventory Management, Merchandising, and Windows Operating System General Use. For most people, competency in Customer Service indicates knowledge of Microsoft Office.

Pay by Experience Level for Operations Manager, Retail

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Retail Operations Managers with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. The average inexperienced worker earns $46K, and someone who has worked for five to 10 years can expect a bigger median salary of $53K. Retail Operations Managers see a median salary of $54K after reaching one to two decades on the job. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $63K.

Pay Difference by Location

National Average: $51,688

Larger city markers indicate a job is popular in that location.

Retail Operations Managers will find that San Francisco offers an impressive pay rate, one which exceeds the national average by 59 percent. Retail Operations Managers will also find cushy salaries in New York (+37 percent), Los Angeles (+16 percent), Philadelphia (+15 percent), and Seattle (+6 percent). Location is a huge contributor to overall pay, with Retail Operations Managers in Houston earning a whopping 31 percent below the national average.

Operations Manager, Retail Reviews

Q: What is it like working as an Operations Manager, Retail?

Operations Manager, Retail in Houston:
"The crazy life in sports."
Pros: The experience you have working in a stadium. The different types of people. The events you manage. Perks. Deadlines.
Cons: The amount of hours working. The pressure. No appreciation.

Related Job Salaries

Key Stats for Operations Manager, Retail

Gender

Female
51 %
Male
49 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.
030
Less than 1 year
1%
1-4 years
24%
5-9 years
25%
10-19 years
31%
20 years or more
19%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Manager, Retail Salaries




National Average
$52,000


Skills That Affect Operations Manager, Retail Salaries

Sales Management
up arrow 13%

Budget Management
up arrow 10%

Windows NT / 2000 / XP Networking
up arrow 9%



People Management
0%

National Average
$52,000





Merchandising
up arrow 15%

Inventory Management
up arrow 16%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
1%
1-4 years
24%
5-9 years
25%
10-19 years
31%
20 years or more
19%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 71%
vision benefits
Vision: 64%
dental benefits
None: 17%
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