Operations Support Manager Salary (United States)

The average pay for an Operations Support Manager is $59,898 per year. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are Project Management and People Management.
Operations Support Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$41,765 - $91,814
(Median)
42K
60K
75K
92K
MEDIAN: $59,897
10%
50%
75%
90%
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Operations Support Manager Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.92 - $27.07
(Median)
11
16
22
27
MEDIAN: $16.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$41,765 - $91,814  
   
Bonus
$0.00 - $10,323  
Profit Sharing
$10.00 - $12,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,395 - $96,072  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 298
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$10.92 - $27.07  
   
Overtime
$4.79 - $31.03  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $10,323  
   
Profit Sharing
$10.00 - $12,500  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,395 - $96,072  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 48
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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.
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Operations Support Manager Tasks
  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Support Manager Job Listings

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Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 34%
Tampa
up arrow 6%
Denver
up arrow 3%
National Average
$59,000
Atlanta
up arrow 2%
Chicago
up arrow 2%
Houston
up arrow 13%
Larger circles over a city indicate a job is popular in that location.

Operations Support Manager Advice

What do you wish you knew about your job when you first started out?
Operations Support Manager in Independence:
"Think About It Before You Go For It."
Before you take the job/position, do your homework. Know what the job fully entails, know what your worth and negotiate pay to get what your worth depending on years experienced.

Related Job Salaries

Experience Affects Operations Support Manager Salaries

Late-Career
up arrow 31%
Experienced
up arrow 15%
National Average
$59,000
Mid-Career
up arrow 2%
Entry-Level
up arrow 14%

Skills That Affect Operations Support Manager Salaries

Project Management
up arrow 46%
People Management
up arrow 18%
Operations Management
0%
National Average
$59,000
Customer Relationship Management (CRM)
up arrow 3%
Customer Service
up arrow 7%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 85 votes.

Gender

Female
51%
female alumni
 
Male
49%
male alumni

Years of Experience

Less than 1 year
0%
1-4 years
27%
5-9 years
27%
10-19 years
28%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 80%
vision benefits Vision: 65% employee benefits None: 11%
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