The average salary for an Operations Support Manager is $63,345 per year. Most people move on to other jobs if they have more than 20 years' experience in this field. The highest paying skills associated with this job are Financial Analysis, Human Resources, Process Improvement, Data Analysis, and Customer Service.

$40,773 - $99,370
(Median)
$41K
$63K
$99K
MEDIAN: $63,344
10%
50%
90%

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$11.07 - $27.53
(Median)
$11
$15
$28
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$40,773 - $99,370  
   
Bonus
$101.01 - $14,885  
Profit Sharing
$0.00 - $8,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,854 - $100,794  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 280
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$11.07 - $27.53  
   
Overtime
$19.49 - $31.68  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$101.01 - $14,885  
   
Profit Sharing
$0.00 - $8,243  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$31,854 - $100,794  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 84
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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Manager Job Listings

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Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Operations Support Manager Reviews

What is it like working as an Operations Support Manager?

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

Related Job Salaries

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Experience Affects Operations Support Manager Salaries




National Average
$59,000


Skills That Affect Operations Support Manager Salaries

Financial Analysis
up arrow 30%

Human Resources
up arrow 25%

Process Improvement
up arrow 17%

Data Analysis
up arrow 16%

Customer Service
up arrow 13%


People Management
0%

National Average
$59,000

Operations Management
up arrow 1%


Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 57 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
25%
10-19 years
36%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 77%
medical benefits
Vision: 67%
dental benefits
None: 15%
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