Operations Support Manager Salary

The average salary for an Operations Support Manager is $63,082 per year. The highest paying skills associated with this job are Financial Analysis, Human Resources, Project Management, Process Improvement, and Data Analysis.

$41,432 - $98,178
(Median)
$41K
$63K
$98K
MEDIAN: $63,082
10%
50%
90%

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$11.26 - $27.23
(Median)
$11
$16
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$41,432 - $98,178  
   
Bonus
$0.00 - $14,837  
Profit Sharing
$10.00 - $14,639  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,110 - $100,399  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 468
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$11.26 - $27.23  
   
Overtime
$5.21 - $37.25  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,837  
   
Profit Sharing
$10.00 - $14,639  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,110 - $100,399  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 91
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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Manager Job Listings

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Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Operations Support Manager Reviews

What is it like working as an Operations Support Manager?

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

Related Job Salaries

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Experience Affects Operations Support Manager Salaries




National Average
$60,000


Skills That Affect Operations Support Manager Salaries

Financial Analysis
up arrow 26%

Human Resources
up arrow 21%


Process Improvement
up arrow 14%

Data Analysis
up arrow 13%


Operations Management
up arrow 1%

National Average
$60,000

Customer Service
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 89 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
1%
1-4 years
26%
5-9 years
26%
10-19 years
33%
20 years or more
14%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 77%
medical benefits
Vision: 66%
dental benefits
None: 13%
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