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Operations Support Manager Salary

The average pay for an Operations Support Manager is $60,406 per year. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are Project Management and Data Analysis.
$41,844 - $95,133
(Median)
$42K
$60K
$95K
MEDIAN: $60,406
10%
50%
90%

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$11.29 - $26.58
(Median)
$11
$16
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$41,844 - $95,133  
   
Bonus
$0.00 - $14,512  
Profit Sharing
$10.07 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,658 - $98,316  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 338
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.29 - $26.58  
   
Overtime
$4.93 - $37.75  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,512  
   
Profit Sharing
$10.07 - $9,933  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,658 - $98,316  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 53
United States (change)

Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Manager Job Listings

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Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Operations Support Manager Advice

What do you wish you knew about your job when you first started out?

Operations Support Manager in Independence:
"Think About It Before You Go For It."
Before you take the job/position, do your homework. Know what the job fully entails, know what your worth and negotiate pay to get what your worth depending on years experienced.

Related Job Salaries

Experience Affects Operations Support Manager Salaries

Late-Career
up arrow 26%

Experienced
up arrow 12%

National Average
$59,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 13%

Skills That Affect Operations Support Manager Salaries

Project Management
up arrow 46%

Data Analysis
up arrow 15%

People Management
up arrow 2%

Operations Management
0%

National Average
$59,000


Customer Service
up arrow 7%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 86 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
0%
1-4 years
27%
5-9 years
28%
10-19 years
30%
20 years or more
15%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 79%
vision benefits Vision: 67% employee benefits None: 11%