Operations Support Manager Salary

The average pay for an Operations Support Manager is $61,713 per year. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are Process Improvement, Data Analysis, Project Management, and People Management.

$41,304 - $97,025
(Median)
$41K
$62K
$97K
MEDIAN: $61,712
10%
50%
90%

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$11.35 - $27.29
(Median)
$11
$16
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$34K$68K$102K
Salary
$41,304 - $97,025  
   
Bonus
$97.44 - $14,191  
Profit Sharing
$9.70 - $5,203  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,394 - $99,410  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 418
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$11.35 - $27.29  
   
Overtime
$5.07 - $37.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$97.44 - $14,191  
   
Profit Sharing
$9.70 - $5,203  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,394 - $99,410  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 72
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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Manager Job Listings

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Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Operations Support Manager Reviews

What is it like working as an Operations Support Manager?

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

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Experience Affects Operations Support Manager Salaries




National Average
$60,000


Skills That Affect Operations Support Manager Salaries

Process Improvement
up arrow 17%

Data Analysis
up arrow 14%



Operations Management
0%

National Average
$60,000

Customer Service
up arrow 2%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 86 votes.

Gender

Female
51 %
Male
49 %

Years of Experience

Less than 1 year
1%
1-4 years
27%
5-9 years
28%
10-19 years
30%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 84% dental benefits Dental: 77%
vision benefits Vision: 66% employee benefits None: 13%
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