Operations Support Manager Salary

The average pay for an Operations Support Manager is $63,314 per year. Experience has a moderate effect on income for this job. Skills that are associated with high pay for this job are Financial Analysis, Human Resources, Process Improvement, Data Analysis, and Customer Service.

$41,587 - $99,115
$42K
$64K
$99K
MEDIAN: $63,945
10%
50%
90%

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$12.60 - $31.32
$13
$16
$31
MEDIAN: $15.83
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$41,587 - $99,115  
   
Bonus
$194.42 - $14,916  
Profit Sharing
$0.00 - $14,617  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,193 - $101,313  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 236
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$12.60 - $31.32  
   
Overtime
$19.57 - $47.69  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$194.42 - $14,916  
   
Profit Sharing
$0.00 - $14,617  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$32,193 - $101,313  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 80

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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Track and monitor daily workload to ensure client and operations expectations are met.

Operations Manager Job Listings

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Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Pay by Experience for an Operations Support Manager has a positive trend. An entry-level Operations Support Manager with less than 5 years of experience can expect to earn an average total compensation of $47,000 based on 105 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $60,000 based on 107 salaries. An experienced Operations Support Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $67,000 based on 113 salaries. An Operations Support Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $79,000 based on 38 salaries.

Operations Support Manager Reviews

Q: What is it like working as an Operations Support Manager?

Operations Support Manager in Fort Worth:
"Emergency Communications."
Pros: The opportunity to create and revise policy and procedures, serving the public during emergency and crisis events. Building relationships with elected officials to educate about needs of the public safety field.
Cons: The long hours sometimes 12-14 hour days, juggling multiple projects, and constant changing responsibilities and job functions. Constantly on call after working hours to provide information for upper management or direction to staff in both emergency and non emergency situations. No monetary compensation for overtime work required to complete assigned projects.

Related Job Salaries

Key Stats for Operations Support Manager

Gender

Female
50 %
Male
50 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.
Less than 1 year
2%
1-4 years
27%
5-9 years
23%
10-19 years
34%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Support Manager Salaries

▲32%

▲12%

▲1%

National Average
$60,000

▼22%

Skills That Affect Operations Support Manager Salaries

Financial Analysis
▲27%

Human Resources
▲23%

Process Improvement
▲15%

Data Analysis
▲14%

Customer Service
▲11%


Operations Management
▼0%

National Average
$60,000



Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
2%
1-4 years
27%
5-9 years
23%
10-19 years
34%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 79%
vision benefits
Vision: 71%
no benefits
None: 13%
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