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Operations Support Manager Salary

The average salary for an Operations Support Manager is $61,052 per year. The highest paying skills associated with this job are Process Improvement, Project Management, and Data Analysis.

$41,046 - $95,562
(Median)
$41K
$61K
$96K
MEDIAN: $61,052
10%
50%
90%

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$10.76 - $26.89
(Median)
$11
$16
$27
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$33K$66K$99K
Salary
$41,046 - $95,562  
   
Bonus
$0.00 - $14,498  
Profit Sharing
$10.21 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,312 - $98,153  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 383
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17$34$51
Hourly Rate
$10.76 - $26.89  
   
Overtime
$5.07 - $37.25  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $14,498  
   
Profit Sharing
$10.21 - $5,872  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$34,312 - $98,153  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 68

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Job Description for Operations Support Manager

Operations support managers provide customers, clients, and staff with global technical support. They are responsible for managing daily technical operations for their organization while ensuring overall efficiency. They are expected to collect and analyze metrics, provide reports regularly to managers, and routinely assess the efficiency, effectiveness, and technical proficiency of the support team. The operations support manager oversees the work of other individuals in the technical support department, providing guidance, supervision, and discipline as needed. The position requires excellent communication skills to work effectively with subordinates, customers, engineers, managers, and others. A successful record in project management is helpful in improving support processes, and operations support managers need to be able to think quickly and adapt in a flexible work environment. This position is generally full time, although overtime may be required depending on the needs of the business.

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Operations Support Manager Tasks

  • Track and monitor daily workload to ensure client and operations expectations are met.
  • Provide staff direction in analyzing and resolving escalated operational problems.
  • Establish work flows, practices and standards to ensure that ongoing support is provided for operations.

Operations Manager Job Listings

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Popular Skills for Operations Support Manager

Pay by Experience Level for Operations Support Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

United States (change)

Experience Affects Operations Support Manager Salaries

Late-Career
up arrow 21%


Mid-Career
0%

National Average
$59,000


Skills That Affect Operations Support Manager Salaries

Process Improvement
up arrow 18%

Project Management
up arrow 16%

Data Analysis
up arrow 15%

People Management
up arrow 2%

Operations Management
0%

National Average
$59,000

Customer Service
up arrow 3%


Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 95 votes.

Gender

Female
50 %
Male
50 %

Years of Experience

Less than 1 year
0%
1-4 years
27%
5-9 years
28%
10-19 years
30%
20 years or more
14%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 78%
vision benefits Vision: 66% employee benefits None: 13%