Operations Support Specialists earn around $44K per year on average in the United States, but employers pay the most in San Francisco, offering approximately $62K at the median. Operations Support Specialists will also find cushy salaries in Washington (+38 percent), Chicago (+29 percent), Boston (+23 percent), and Denver (+17 percent). Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$32,249 - $66,842
(Median)
$32K
$44K
$67K
MEDIAN: $44,134
10%
50%
90%

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$12.56 - $23.58
(Median)
$13
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$32,249 - $66,842  
   
Bonus
$397.32 - $6,014  
Profit Sharing
$397.32 - $9,060  
Commission
$0.00 - $17,452  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,412 - $62,168  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 846
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.56 - $23.58  
   
Overtime
$19.05 - $34.59  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$397.32 - $6,014  
   
Commission
$0.00 - $17,452  
Profit Sharing
$397.32 - $9,060  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,412 - $62,168  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 636
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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.

Common Career Paths for Operations Support Specialist


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While Operations Support Specialists do not often become Information Technology Project Managers, the job pays $86K per year on average. The most common next step for an Operations Support Specialist is to become an Operations Manager or an Operations Supervisor. The former position pays an additional $18K per year on average, and the latter position pays $8K more per year.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Operations Support Specialist


J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, Waste Management, Inc., and Wells Fargo & Co. are top-notch employers for Operations Support Specialists in this area. Waste Management, Inc. attracts talent by shelling out the biggest paychecks in the area — the median in that office is $46K. Other employers shelling out big bucks include Charles Schwab & Co., Inc., Verizon Wireless, and Wells Fargo & Co., where Operations Support Specialists typically earn around $43K, $42K, or $37K, respectively.

Offering a median salary of only $32K, J.P. Morgan Chase & Co. (JPMCC) pays the least. Not only that, but the earnings range of $22K to $50K is pretty narrow, too. Wells Fargo Bank, SunTrust Banks Inc., and Wells Fargo Advisors Financial Network, LLC are a few other employers known for handing out relatively lightweight salaries ($32K, $33K, and $36K respectively).

Popular Skills for Operations Support Specialist


Operations Support Specialists seem to wield many skills on the job. Most notably, facility with Process Improvement, Project Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 48 percent, 9 percent, and 8 percent, respectively. Those listing Banking as a skill should be prepared for drastically lower pay. Data Processing and Office Administration also typically command lower compensation. Most people skilled in Microsoft Office are similarly competent in Customer Service and Data Entry. Those familiar with Microsoft Excel also tend to know Data Entry.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Operations Support Specialists — those with more experience do not necessarily bring in higher earnings. In this position, someone who has worked for fewer than five years can expect a median salary of $39K. The median for people with five to 10 years of experience is only a little bit higher at $42K. After working for 10 to 20 years, Operations Support Specialists make a median salary of $46K. Operations Support Specialists who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $50K.

Pay Difference by Location

National Average: $40,829

Larger city markers indicate a job is popular in that location.

Operations Support Specialist Reviews

What is it like working as an Operations Support Specialist?

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

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Experience Affects Operations Support Specialist Salaries




National Average
$41,000


Skills That Affect Operations Support Specialist Salaries

Process Improvement
up arrow 48%



Problem Solving
up arrow 4%

Training
up arrow 2%

Data Analysis
0%

National Average
$41,000

Microsoft Excel
up arrow 1%

Oral / Verbal Communication
up arrow 1%

Customer Service
up arrow 3%

Microsoft Office
up arrow 3%


Regulatory Compliance
up arrow 5%


Data Processing
up arrow 7%

Banking
up arrow 33%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 212 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
5%
1-4 years
51%
5-9 years
19%
10-19 years
17%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 75%
medical benefits
Vision: 65%
dental benefits
None: 12%
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