Operations Support Specialist Salary

Median pay for Operations Support Specialists in the United States is around $46K annually. Compensation ranges from $30K on the lower end to $64K per year on the higher end. Including potential for bonuses and profit sharing — peaking near $6K and $9K, respectively — total cash payment to Operations Support Specialists can bottom out near $30K or peak near $64K depending on individual performance. The most influential factor affecting pay for this group is the specific employer, though geography and experience level have a (lesser) impact as well. Medical benefits are awarded to most, and a strong majority earn dental coverage. Female Operations Support Specialists survey participants are more prevalent than men — 62 percent of professionals. Job satisfaction is reported as high by the vast majority of workers. The data for this snapshot was collected from individuals who took PayScale's salary survey.

$33,148 - $67,747
$33K
$46K
$68K
MEDIAN: $45,658
10%
50%
90%

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$13.22 - $24.41
$13
$17
$24
MEDIAN: $17.30
10%
50%
90%

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$0$67K
Salary $33,148 - $67,747
Bonus $476.71 - $5,980
Profit Sharing $203.47 - $9,156
Commission $0.00 - $17,817
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,328 - $64,252
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 895
Hourly Data $0$36
Hourly Rate $13.22 - $24.41
Overtime $20.24 - $36.19
Annual Data $0$64K
Bonus $476.71 - $5,980
Commission $0.00 - $17,817
Profit Sharing $203.47 - $9,156
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$30,328 - $64,252
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 685

Find Out Exactly What You Should Be Paid

United States (change)

Employers: Start Here »

Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.
  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.

Common Career Paths for Operations Support Specialist


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Though it's uncommon, some Operations Support Specialists move into roles as Information Technology Project Managers, where pay is an average $86K per year. Operations Support Specialists typically move into roles as Operations Managers or Operations Supervisors, and those positions pay $17K more and $7K more, respectively.

Operations Support Specialist Job Listings

Popular Employer Salaries for Operations Support Specialist


J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Waste Management, Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. are all popular places to work. U.S. Postal Service (USPS) offers the highest compensation with a median salary of $64K. Also paying near the top of the field are Waste Management, Inc. at $45K, Verizon Wireless at $43K, and Charles Schwab & Co., Inc., where Operations Support Specialists annually earn $43K.

About half the top paying employer's rate, J.P. Morgan Chase & Co. (JPMCC) offers a median salary of just $32K, consistently last on the pay scale ladder by far. SunTrust Banks Inc., Wells Fargo Bank, and Wells Fargo Advisors Financial Network, LLC also scrape the bottom of the pay scale, with median earnings hovering around $33K, $33K, and $36K.

Popular Skills for Operations Support Specialist


Operations Support Specialists seem to require a rather large skill set. Most notably, skills in Accounting, Project Management, Microsoft Word, and Operations Management are correlated to pay that is above average, with boosts between 7 percent and 16 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Problem Solving and Regulatory Compliance also typically command lower compensation. Those educated in Microsoft Excel tend to be well versed in Data Entry. It is often found that people who know Microsoft Office are also skilled in Customer Service and Data Entry.

Pay by Experience Level for Operations Support Specialist

Pay by Experience for an Operations Support Specialist has a positive trend. An entry-level Operations Support Specialist with less than 5 years of experience can expect to earn an average total compensation of $40,000 based on 976 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. An Operations Support Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $43,000 based on 383 salaries. An experienced Operations Support Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $47,000 based on 275 salaries. An Operations Support Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $51,000 based on 98 salaries.

Pay Difference by Location

National Average: $42,020

Larger city markers indicate a job is popular in that location.

With a pay rate for Operations Support Specialists that is 46 percent greater than the national average, San Francisco offers a comfortable salary for those in this profession. Operations Support Specialists can also look forward to large paychecks in cities like Boston (+22 percent), Seattle (+17 percent), New York (+17 percent), and Chicago (+15 percent). The lowest-paying market is Austin, which sits 19 percent below the national average. Workers in Dallas and St. Louis earn salaries that trail the national average for those in this profession (6 percent less and 5 percent less, respectively).

Operations Support Specialist Reviews

Q: What is it like working as an Operations Support Specialist?

Operations Support Specialist in Columbus:
"Job Review by Employee."
Pros: Location, opportunity for lateral move, learning opportunity, banking industry, benefits, overtime.
Cons: Limited and repetitive duties; no decision making power; no chances for growth; management discourages innovation, creativity and problem resolution; no recognition; no chances for coloboration; ideas are not validaded; colleagues lack passion and ambition.

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

Operations Support Specialist in Fort Pierce:
"I solve buga in the system and provide support to the site."
Pros: The flexibility and hours. The type of work.
Cons: The pay. The culture.

Operations Support Specialist in Herndon:
"Program Support Specialist."
Pros: Flexible hours, small office, casual atmosphere.
Cons: Little customer interaction, no travel, no face to face interaction.

Related Job Salaries

Key Stats for Operations Support Specialist

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 270 votes.
Less than 1 year
5%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Support Specialist Salaries

▲22%

▲12%

▲3%

National Average
$42,000

▼6%

Skills That Affect Operations Support Specialist Salaries

Accounting
▲16%


Microsoft Word
▲7%


National Average
$42,000

Data Analysis
▼1%


Training
▼2%


Oral / Verbal Communication
▼4%


▼7%


Regulatory Compliance
▼8%

Problem Solving
▼10%

Banking
▼35%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 270 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
vision benefits
Vision: 66%
no benefits
None: 14%
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