Operations Support Specialist Salary

The median pay for Operations Support Specialists comes out to approximately $44K per year in the United States, but employers in New York offer the most; the average salary in that city is around $58K. Operations Support Specialists will also find cushy salaries in Washington (+27 percent), San Francisco (+27 percent), Chicago (+23 percent), and Seattle (+15 percent). The information for this snapshot was generated by responses to the PayScale salary survey.

$31,561 - $67,971
(Median)
$32K
$44K
$68K
MEDIAN: $44,031
10%
50%
90%

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$12.05 - $23.42
(Median)
$12
$16
$23
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$23K$46K$69K
Salary
$31,561 - $67,971  
   
Bonus
$0.00 - $6,058  
Profit Sharing
$360.65 - $4,883  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,523 - $64,087  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 955
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$12.05 - $23.42  
   
Overtime
$16.05 - $37.16  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $6,058  
   
Profit Sharing
$360.65 - $4,883  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,523 - $64,087  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 694
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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.

Common Career Paths for Operations Support Specialist


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Operations Support Specialists who move on to become Operations Managers may enjoy significant pay raises, as Operations Managers get paid an average of $59K per year.

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Popular Employer Salaries for Operations Support Specialist


J.P. Morgan Chase & Co. (JPMCC), Waste Management, Inc., Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. are all popular places to work. Those at Charles Schwab & Co., Inc. can expect to make the most, with the company offering a median salary of $41K.

Offering a median of only $32K, J.P. Morgan Chase & Co. (JPMCC) pays the least. Moreover, the compensation range seems pretty narrow; employees make $22K on the lower end and $50K on the higher end.

Popular Skills for Operations Support Specialist


Survey results imply that Operations Support Specialists deploy a deep pool of skills on the job. Most notably, skills in Process Improvement, Project Management, Operations Management, and Training are correlated to pay that is above average, with boosts between 11 percent and 15 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Data Processing and Office Administration also typically command lower compensation. Those familiar with Microsoft Excel also tend to know Data Analysis and Data Entry. Those proficient in Microsoft Office are, more often than not, also skilled in Customer Service.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Operations Support Specialists with a lot of experience do not necessarily enjoy more money. Salaries for the relatively untried average out to around $39K, but survey participants with five to 10 years of experience earn a significantly higher median of $42K. After working for 10 to 20 years, Operations Support Specialists make a median salary of $46K. Folks who have racked up more than 20 years in the field report incomes that aren't that much higher than less experienced individuals' earnings; the veterans make just $49K on average.

Pay Difference by Location

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Experience Affects Operations Support Specialist Salaries




National Average
$40,000


Skills That Affect Operations Support Specialist Salaries

Process Improvement
up arrow 15%



Training
up arrow 7%

National Average
$40,000

Data Analysis
up arrow 1%

Microsoft Excel
up arrow 3%

Customer Service
up arrow 3%

Regulatory Compliance
up arrow 4%




Data Processing
up arrow 16%

Banking
up arrow 32%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 318 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
24%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 78%
vision benefits Vision: 64% employee benefits None: 12%
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