Operations Support Specialist Salary

Average Operations Support Specialists in the United States make around $45K annually. Earnings sit near $30K on the lower side but can approach $63K per year on the higher side. Cash earnings for Operations Support Specialists — including $6K in bonuses and $9K in profit sharing proceeds near the top of the pay scale — generally stretch from $30K to $63K depending on individual performance. While geography and years of experience impact pay for this group, the particular firm is the most influential factor. Job satisfaction is high and work is enjoyable for most Operations Support Specialists. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The majority of Operations Support Specialists (62 percent) who took the survey are female. This overview is based on answers to PayScale's salary questionnaire.

$32,455 - $66,472
$32K
$45K
$66K
MEDIAN: $44,889
10%
50%
90%

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$12.84 - $24.02
$13
$17
$24
MEDIAN: $17.03
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$32,455 - $66,472  
   
Bonus
$410.48 - $6,026  
Profit Sharing
$197.97 - $8,877  
Commission
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,839 - $62,639  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 838
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.84 - $24.02  
   
Overtime
$19.88 - $35.53  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$410.48 - $6,026  
   
Commission
$0.00 - $10,213  
Profit Sharing
$197.97 - $8,877  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,839 - $62,639  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 656

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.
  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.

Common Career Paths for Operations Support Specialist


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Operations Support Specialists who advance into the role of an Information Technology Project Manager are fairly uncommon. Information Technology Project Managers on average earn $86K per year. Typical career progression for an Operations Support Specialist involves becoming an Operations Manager or an Operations Supervisor, roles that pay $18K more and $8K more on average.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Operations Support Specialist


Known for taking on a considerable number of Operations Support Specialists, J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Waste Management, Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. are leading firms in the industry. Heading up the field in terms of compensation, U.S. Postal Service (USPS) offers the most; Operations Support Specialists earn $64K on average there. Operations Support Specialists can also look forward to large paychecks at Waste Management, Inc. ($45K), Verizon Wireless ($43K), and Charles Schwab & Co., Inc. ($43K).

The lowest pay by far can be found at J.P. Morgan Chase & Co. (JPMCC) — this employer offers a median salary of $32K, about half the top paying employer's rate. Also approaching the lower end are SunTrust Banks Inc. at $33K, Wells Fargo Bank at $33K, and Wells Fargo Advisors Financial Network, LLC at $36K.

Popular Skills for Operations Support Specialist


Survey respondents exploit a significant toolbox of skills in their work. Most notably, skills in Accounting, Project Management, Microsoft Word, and Operations Management are correlated to pay that is above average, with boosts between 9 percent and 17 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Problem Solving and Regulatory Compliance also typically command lower compensation. Most people experienced in Microsoft Office also know Customer Service and Data Entry. It is often found that people who know Microsoft Excel are also skilled in Data Entry.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Operations Support Specialists with more experience do not necessarily bring home bigger paychecks. In fact, experience in this field tends to impact compensation minimally. Relatively untried employees who have less than five years' experience make $40K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $43K. Operations Support Specialists see a median salary of $47K after reaching one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $51K.

Pay Difference by Location

National Average: $41,415

Larger city markers indicate a job is popular in that location.

For Operations Support Specialists, San Francisco provides a pay rate that is 48 percent greater than the national average. Operations Support Specialists can also look forward to large paychecks in cities like Boston (+24 percent), Seattle (+19 percent), New York (+19 percent), and Chicago (+17 percent). Austin is home to the smallest salaries in the field, lagging the national average by 18 percent. Employers also pay below the national average in Dallas (5 percent lower) and St. Louis (4 percent lower).

Operations Support Specialist Reviews

Q: What is it like working as an Operations Support Specialist?

Operations Support Specialist in Columbus:
"Job Review by Employee."
Pros: Location, opportunity for lateral move, learning opportunity, banking industry, benefits, overtime.
Cons: Limited and repetitive duties; no decision making power; no chances for growth; management discourages innovation, creativity and problem resolution; no recognition; no chances for coloboration; ideas are not validaded; colleagues lack passion and ambition.

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

Related Job Salaries

Key Stats for Operations Support Specialist

Gender

Female
62 %
Male
38 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 226 votes.
Less than 1 year
5%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Support Specialist Salaries

▲24%

▲14%

▲5%

National Average
$41,000

▼5%

Skills That Affect Operations Support Specialist Salaries

Accounting
▲17%


Microsoft Word
▲9%


Data Analysis
▼0%

Training
▼0%

National Average
$41,000



Oral / Verbal Communication
▼2%


▼5%


Regulatory Compliance
▼6%

Problem Solving
▼9%

Banking
▼34%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 226 votes.

Gender

Female
62 %
Male
38 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
20%
10-19 years
16%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 74%
vision benefits
Vision: 65%
dental benefits
None: 14%
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