Operations Support Specialist Salary

Operations Support Specialists in the United States can expect to earn an average of $44K annually. Compensation ranges between $29K and $64K per year. Cash earnings for Operations Support Specialists — which occasionally include more than $6K from bonuses and more than $5K from profit sharing — stretch from around $29K to approximately $64K. Geographic location is the biggest factor affecting pay for this group, followed by career length and the particular employer. Most enjoy medical while a strong majority get dental coverage. Vision coverage is also available to the larger part. The majority of Operations Support Specialists (63 percent) who took the survey are female. Job satisfaction is reported as high by the vast majority of workers.

$32,087 - $69,074
(Median)
$32K
$44K
$69K
MEDIAN: $44,343
10%
50%
90%

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$12.26 - $23.64
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$32,087 - $69,074  
   
Bonus
$0.00 - $6,001  
Profit Sharing
$394.53 - $4,954  
Commission
$0.00 - $1,987  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,087 - $64,483  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,111
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.26 - $23.64  
   
Hourly Tips
$0.00  
Overtime
$17.72 - $35.86  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $6,001  
   
Commission
$0.00 - $1,987  
Profit Sharing
$394.53 - $4,954  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,087 - $64,483  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 804
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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.

Common Career Paths for Operations Support Specialist


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Operations Support Specialists often transition into Operations Manager positions, for which compensation tends to be much higher. On average, Operations Managers earn $59K per year. Operations Support Specialists moving up in their careers tend to step into positions as Operations Supervisors or Operations Analysts. The median paychecks in those roles are $8K higher and $11K higher, respectively.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Operations Support Specialist


Leading companies who hire large numbers of Operations Support Specialists include J.P. Morgan Chase & Co. (JPMCC), Waste Management, Inc., Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. Although salaries only range from $36K to just $51K, Charles Schwab & Co., Inc. still offers the highest pay with a median paycheck of $43K.

The pay scale is far from balanced at J.P. Morgan Chase & Co. (JPMCC). While salaries on one end can reach $50K, the company's median pay sits at $32K, the lowest in the field.

Popular Skills for Operations Support Specialist


Survey results imply that Operations Support Specialists deploy a substantial tool kit of skills at work. Lucky workers who know Process Improvement can expect a significant pay bump, scoring salaries 20 percent above average. Project Management and Operations Management are also correlated to pay that is above average, with increases between 10 percent and 20 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Information Technology Support and Data Processing also typically command lower compensation. Most people skilled in Microsoft Excel are similarly competent in Data Analysis and Data Entry. Most people familiar with Microsoft Office also know Customer Service.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. Although individuals who have less than five years' experience earn $39K on average, people with five to 10 years benefit from a notably larger average of $43K. Operations Support Specialists claiming one to two decades of experience make an estimated median of $46K. Individuals who report more than two decades of experience seem to make only slightly more than folks in the 10-to-20 year range; the more senior group sees median earnings in the comparatively modest ballpark of $50K.

Pay Difference by Location

National Average: $40,698

Larger city markers indicate a job is popular in that location.

New York offers some of the highest pay in the country for Operations Support Specialists, 43 percent above the national average. Operations Support Specialists can also look forward to large paychecks in cities like Washington (+32 percent), San Francisco (+27 percent), Chicago (+22 percent), and Seattle (+15 percent). Falling short of the national average by 6 percent, the area with the worst salaries is St. Louis.

Operations Support Specialist Reviews

What is it like working as an Operations Support Specialist?

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

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Experience Affects Operations Support Specialist Salaries




National Average
$41,000


Skills That Affect Operations Support Specialist Salaries

Process Improvement
up arrow 20%




Problem Solving
up arrow 2%

National Average
$41,000

Data Analysis
up arrow 2%

Microsoft Excel
up arrow 3%

Customer Service
up arrow 3%


Regulatory Compliance
up arrow 5%



Data Processing
up arrow 12%

Information Technology (IT) Support
up arrow 23%

Banking
up arrow 33%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 338 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
22%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 78%
medical benefits
Vision: 65%
dental benefits
None: 12%
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