Operations Support Specialist Salary

An average Operations Support Specialist in the United States can expect to take home roughly $44K per year. Earnings generally vary between $28K and $64K per year. Including potential for bonuses and profit sharing — peaking near $6K and $5K, respectively — total cash payment to Operations Support Specialists can bottom out near $28K or peak near $64K depending on individual performance. Compensation for this group is mainly affected by residence, but career length and the particular employer are influential factors as well. More than half of Operations Support Specialists (63 percent) survey participants are women. A large number enjoy medical while a fair number get dental coverage. Vision coverage is also available to the greater part. Work is enjoyable for Operations Support Specialists, who typically claim high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.

$31,707 - $67,263

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$12.03 - $23.43

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$31,707 - $67,263  
   
Bonus
$0.00 - $6,047  
Profit Sharing
$362.76 - $4,868  
Commission
$0.00 - $1,221  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,468 - $63,812  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 966
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$12.03 - $23.43  
   
Overtime
$16.13 - $37.27  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $6,047  
   
Commission
$0.00 - $1,221  
Profit Sharing
$362.76 - $4,868  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$28,468 - $63,812  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 703
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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.

Common Career Paths for Operations Support Specialist


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Operations Support Specialists might see a strong upturn in salary after transitioning into upper-level roles such as Operations Manager, a seemingly popular career choice. People currently working in the latter position report a noticeably higher median income of $59K per year.

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Popular Employer Salaries for Operations Support Specialist


Well-known firms with a reputation for hiring numerous Operations Support Specialists include J.P. Morgan Chase & Co. (JPMCC), Waste Management, Inc., Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. Operations Support Specialists seeking a sizable paycheck can earn the most at Charles Schwab & Co., Inc., where the average salary comes to $41K.

Offering a median of only $32K, J.P. Morgan Chase & Co. (JPMCC) pays the least. Moreover, the compensation range seems pretty narrow; employees make $22K on the lower end and $50K on the higher end.

Popular Skills for Operations Support Specialist


Survey results imply that Operations Support Specialists deploy a deep pool of skills on the job. Most notably, skills in Process Improvement, Project Management, Operations Management, and Training are correlated to pay that is above average, with boosts between 11 percent and 15 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Data Processing and Office Administration also typically command lower compensation. It is often found that people who know Microsoft Office are also skilled in Customer Service. It is often found that people who know Microsoft Excel are also skilled in Data Analysis and Data Entry.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Operations Support Specialists with a lot of experience do not necessarily enjoy more money. Those in the early stages of their career can expect to make around $38K; however, individuals with five to 10 years of experience bring in $42K on average — a distinctly larger sum. Operations Support Specialists see a median salary of $46K after reaching one to two decades on the job. Operations Support Specialists who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $49K.

Pay Difference by Location


For Operations Support Specialists, New York provides a pay rate that is 44 percent greater than the national average. Operations Support Specialists will also find cushy salaries in Washington (+27 percent), San Francisco (+27 percent), Chicago (+23 percent), and Miami (+17 percent). In St. Louis, salaries are 3 percent below the national average and represent the lowest-paying market.

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Experience Affects Operations Support Specialist Salaries




National Average
$40,000


Skills That Affect Operations Support Specialist Salaries

Process Improvement
up arrow 15%



Training
up arrow 6%

National Average
$40,000

Data Analysis
up arrow 1%

Microsoft Excel
up arrow 3%

Customer Service
up arrow 3%

Regulatory Compliance
up arrow 4%




Data Processing
up arrow 16%

Banking
up arrow 32%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 318 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
4%
1-4 years
44%
5-9 years
24%
10-19 years
20%
20 years or more
8%

Common Health Benefits

medical benefits Medical: 85% dental benefits Dental: 78%
vision benefits Vision: 64% employee benefits None: 12%
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