Operations Support Specialists in the United States can expect wages of $45K annually on average. Pay generally varies between $30K and $62K per year. Total cash compensation to Operations Support Specialists bottoms out near $30K and approaches $62K on the high end; the biggest paychecks include approximately $6K from bonuses and almost $9K from profit sharing. While geography and tenure impact pay for this group, the specific employer is the most influential factor. Medical benefits are awarded to most, and a strong majority earn dental coverage. More than half of Operations Support Specialists (61 percent) survey participants are women. Work is enjoyable for Operations Support Specialists, who typically claim high levels of job satisfaction.

$32,030 - $66,969
$32K
$45K
$67K
MEDIAN: $44,641
10%
50%
90%

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$12.92 - $23.99
$13
$17
$24
MEDIAN: $17.05
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$23K$46K$69K
Salary
$32,030 - $66,969  
   
Bonus
$400.38 - $5,997  
Profit Sharing
$402.68 - $8,940  
Commission
$0.00 - $10,213  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,760 - $62,484  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 857
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.92 - $23.99  
   
Overtime
$20.08 - $34.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$400.38 - $5,997  
   
Commission
$0.00 - $10,213  
Profit Sharing
$402.68 - $8,940  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,760 - $62,484  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 674

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.
  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.

Common Career Paths for Operations Support Specialist


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Though not the most common occurrence, Operations Support Specialists sometimes become Information Technology Project Managers, where the average income is $86K per year. Typical career progression for an Operations Support Specialist involves becoming an Operations Manager or an Operations Supervisor, roles that pay $18K more and $8K more on average.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Operations Support Specialist


Well-known firms with a reputation for hiring numerous Operations Support Specialists include J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, Wells Fargo & Co., and Waste Management, Inc. U.S. Postal Service (USPS) leads the field in terms of pay, with a median salary of $63K. Other employers shelling out big bucks include Waste Management, Inc., Charles Schwab & Co., Inc., and Verizon Wireless, where Operations Support Specialists typically earn around $45K, $43K, or $42K, respectively.

With a median employee salary of $32K, J.P. Morgan Chase & Co. (JPMCC) pays significantly less than its competitors (about half the top paying employer's rate). Also approaching the lower end are Wells Fargo Bank at $32K, SunTrust Banks Inc. at $33K, and Wells Fargo Advisors Financial Network, LLC at $36K.

Popular Skills for Operations Support Specialist


Operations Support Specialists report using a deep pool of skills on the job. Most notably, skills in Accounting, Project Management, Operations Management, and Systems Troubleshooting are correlated to pay that is above average, with boosts between 8 percent and 18 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Problem Solving and Office Administration also typically command lower compensation. For most people, competency in Microsoft Excel indicates knowledge of Data Entry. Most people familiar with Microsoft Office also know Customer Service and Data Entry.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Operations Support Specialists, experience does not seem to be a major factor in determining pay. People who have worked for fewer than five years bring home $39K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $43K. After working for 10 to 20 years, Operations Support Specialists make a median salary of $47K. In the end, the overall pattern seems to be that more experience generally corresponds to higher pay; an Operations Support Specialist with more than 20 years of experience can earn $51K on average.

Pay Difference by Location

National Average: $41,197

Larger city markers indicate a job is popular in that location.

For those looking to make money, Operations Support Specialists in San Francisco enjoy an exceptional pay rate, 49 percent above the national average. Operations Support Specialists can also look forward to large paychecks in cities like Washington (+41 percent), Boston (+23 percent), Denver (+15 percent), and New York (+13 percent). Falling short of the national average by 18 percent, the area with the worst salaries is Austin. Below-median salaries also turn up in Dallas and Charlotte (5 percent lower and 3 percent lower, respectively).

Operations Support Specialist Reviews

Q: What is it like working as an Operations Support Specialist?

Operations Support Specialist in Columbus:
"Job Review by Employee."
Pros: Location, opportunity for lateral move, learning opportunity, banking industry, benefits, overtime.
Cons: Limited and repetitive duties; no decision making power; no chances for growth; management discourages innovation, creativity and problem resolution; no recognition; no chances for coloboration; ideas are not validaded; colleagues lack passion and ambition.

Operations Support Specialist in Denver:
"A highly dynamic job that is very rewarding."
Pros: I like being able to solve problems and build things. We have to develop things that work consistently and functionally.
Cons: The worst part about the job would be the high level of stress. People expect things to be fixed in a timely manner. The other annoying part is you may not finish a project before you have to start something else.

Related Job Salaries

Key Stats for Operations Support Specialist

Gender

Female
61 %
Male
39 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 229 votes.
051
Less than 1 year
5%
1-4 years
52%
5-9 years
19%
10-19 years
17%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Operations Support Specialist Salaries




National Average
$41,000


Skills That Affect Operations Support Specialist Salaries

Accounting
up arrow 18%



Systems Troubleshooting
up arrow 3%


Microsoft Excel
0%

Data Analysis
0%

National Average
$41,000


Oral / Verbal Communication
up arrow 2%




Regulatory Compliance
up arrow 6%

Problem Solving
up arrow 8%

Banking
up arrow 34%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 229 votes.

Gender

Female
61 %
Male
39 %

Years of Experience

Less than 1 year
5%
1-4 years
52%
5-9 years
19%
10-19 years
17%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 74%
vision benefits
Vision: 65%
dental benefits
None: 13%
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