Operations Support Specialist Salary

Median pay for Operations Support Specialists in the United States lies in the neighborhood of $44K annually. Pay ranges from $29K on the low end to $64K per year on the high end. Cash earnings for Operations Support Specialists — including $6K in bonuses and $5K in profit sharing proceeds near the top of the pay scale — generally stretch from $29K to $64K depending on individual performance. Geographic location is the biggest factor affecting pay for this group, followed by years of experience and the particular employer. More than half of Operations Support Specialists (63 percent) survey participants are women. Most Operations Support Specialists report high levels of job satisfaction. Most report receiving medical coverage from their employers and a strong majority collect dental insurance. The numbers in this rundown were provided by PayScale's salary survey participants.

$32,087 - $69,074
(Median)
$32K
$44K
$69K
MEDIAN: $44,343
10%
50%
90%

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$12.26 - $23.64
(Median)
$12
$17
$24
MEDIAN: $16.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Salary
$32,087 - $69,074  
   
Bonus
$0.00 - $6,001  
Profit Sharing
$394.53 - $4,954  
Commission
$0.00 - $1,987  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,087 - $64,483  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 1,111
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$12.26 - $23.64  
   
Hourly Tips
$0.00  
Overtime
$17.72 - $35.86  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$0.00 - $6,001  
   
Commission
$0.00 - $1,987  
Profit Sharing
$394.53 - $4,954  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$29,087 - $64,483  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 804
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Job Description for Operations Support Specialist

The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.

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Operations Support Specialist Tasks

  • Monitor for problems, taking immediate action where possible and escalating when required.
  • Interact with clients, resolve problems, and provide information.
  • Perform, organize, and streamline operational tasks to reduce the potential for errors.
  • Provide technical assistance to clients and staff.

Common Career Paths for Operations Support Specialist


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Operations Support Specialists often transition into Operations Manager positions, for which compensation tends to be much higher. On average, Operations Managers earn $59K per year. Operations Support Specialists typically move into roles as Operations Supervisors or Operations Analysts, and those positions pay $8K more and $11K more, respectively.

Sales Support Specialist Job Listings

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Popular Employer Salaries for Operations Support Specialist


Operations Support Specialists fill the offices of leading firms J.P. Morgan Chase & Co. (JPMCC), Waste Management, Inc., Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, and Wells Fargo & Co. Charles Schwab & Co., Inc. pays the most with a median salary of $43K, though there is little variation overall ($36K to $51K).

The pay scale is far from balanced at J.P. Morgan Chase & Co. (JPMCC). While salaries on one end can reach $50K, the company's median pay sits at $32K, the lowest in the field.

Popular Skills for Operations Support Specialist


Operations Support Specialists report using a large range of skills on the job. Lucky workers who know Process Improvement can expect a significant pay bump, scoring salaries 20 percent above average. Project Management and Operations Management are also correlated to pay that is above average, with increases between 10 percent and 20 percent. Those listing Banking as a skill should be prepared for drastically lower pay. Information Technology Support and Data Processing also typically command lower compensation. Those educated in Microsoft Excel tend to be well versed in Data Analysis and Data Entry. Most people who know Microsoft Office also know Customer Service.

Pay by Experience Level for Operations Support Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Operations Support Specialists do not generally earn higher incomes from more experience in the field. Workers in their first five years can expect to earn $39K, but people who have been around for five to 10 years earn a noticeably bigger sum of $43K. People with 10 to 20 years of experience make an average of about $46K in this role. Operations Support Specialists with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $50K.

Pay Difference by Location

National Average: $40,698

Larger city markers indicate a job is popular in that location.

For Operations Support Specialists, working in the bustling city of New York has its advantages, including an above-average pay rate. Operations Support Specialists can also look forward to large paychecks in cities like Washington (+32 percent), San Francisco (+27 percent), Chicago (+22 percent), and Seattle (+15 percent). St. Louis is home to the smallest salaries in the field, lagging the national average by 6 percent.

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Experience Affects Operations Support Specialist Salaries




National Average
$41,000


Skills That Affect Operations Support Specialist Salaries

Process Improvement
up arrow 20%




Problem Solving
up arrow 2%

National Average
$41,000

Data Analysis
up arrow 2%

Microsoft Excel
up arrow 3%

Customer Service
up arrow 3%


Regulatory Compliance
up arrow 5%



Data Processing
up arrow 12%

Information Technology (IT) Support
up arrow 23%

Banking
up arrow 33%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 338 votes.

Gender

Female
63 %
Male
37 %

Years of Experience

Less than 1 year
4%
1-4 years
47%
5-9 years
22%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 78%
medical benefits
Vision: 65%
dental benefits
None: 12%
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