Operations Support Specialist Salary
Operations Support Specialists earn around $44K per year on average in the United States, but employers pay the most in San Francisco, offering approximately $62K at the median. Operations Support Specialists will also find cushy salaries in Washington (+38 percent), Chicago (+29 percent), Boston (+23 percent), and Denver (+17 percent).
Job Description for Operations Support Specialist
The operations support specialist position requires different skills depending on the company and position. Potential responsibilities include accounting, scheduling, and other bookkeeping; several universal responsibilities are the ability to type quickly and accurately, a basic knowledge of computers and software relevant to the position, and the ability to adapt to new software quickly. The tasks handed to an operation support specialist can change even throughout the day. Operation support specialists often work under executives and perform any duties that are needed for smooth business operations. Some of these tasks may involve delegating or communicating information to other parties; good communication skills and the ability to rapidly record information verbatim are important.Read More...
Although a degree may not be necessary, some employers seek an operations support specialist with an associate’s or bachelor’s degree in administration, English, business, or a similar field. These specialists typically must have relevant work experience. Basic math skills may be important, as operations support specialists may handle payroll management or financial record-keeping.
Operations Support Specialist Tasks
- Monitor for problems, taking immediate action where possible and escalating when required.
- Interact with clients, resolve problems, and provide information.
- Perform, organize, and streamline operational tasks to reduce the potential for errors.
- Provide technical assistance to clients and staff.
Common Career Paths for Operations Support Specialist
While Operations Support Specialists do not often become Information Technology Project Managers, the job pays $86K per year on average. The most common next step for an Operations Support Specialist is to become an Operations Manager or an Operations Supervisor. The former position pays an additional $18K per year on average, and the latter position pays $8K more per year.
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Popular Employer Salaries for Operations Support Specialist
J.P. Morgan Chase & Co. (JPMCC), Charles Schwab & Co., Inc., Wells Fargo Advisors Financial Network, LLC, Waste Management, Inc., and Wells Fargo & Co. are top-notch employers for Operations Support Specialists in this area. Waste Management, Inc. attracts talent by shelling out the biggest paychecks in the area — the median in that office is $46K. Other employers shelling out big bucks include Charles Schwab & Co., Inc., Verizon Wireless, and Wells Fargo & Co., where Operations Support Specialists typically earn around $43K, $42K, or $37K, respectively.
Offering a median salary of only $32K, J.P. Morgan Chase & Co. (JPMCC) pays the least. Not only that, but the earnings range of $22K to $50K is pretty narrow, too. Wells Fargo Bank, SunTrust Banks Inc., and Wells Fargo Advisors Financial Network, LLC are a few other employers known for handing out relatively lightweight salaries ($32K, $33K, and $36K respectively).
Popular Skills for Operations Support Specialist
Operations Support Specialists seem to wield many skills on the job. Most notably, facility with Process Improvement, Project Management, and Operations Management are correlated to pay that is significantly above average, leading to increases of 48 percent, 9 percent, and 8 percent, respectively. Those listing Banking as a skill should be prepared for drastically lower pay. Data Processing and Office Administration also typically command lower compensation. Most people skilled in Microsoft Office are similarly competent in Customer Service and Data Entry. Those familiar with Microsoft Excel also tend to know Data Entry.
Pay by Experience Level for Operations Support Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Experience and pay tend to be weakly linked for Operations Support Specialists — those with more experience do not necessarily bring in higher earnings. In this position, someone who has worked for fewer than five years can expect a median salary of $39K. The median for people with five to 10 years of experience is only a little bit higher at $42K. After working for 10 to 20 years, Operations Support Specialists make a median salary of $46K. Operations Support Specialists who have acquired more than two decades of experience generally do see greater compensation; their average income is approximately $50K.