Order processing managers are in charge of overseeing all order processing-related duties for their company, leading a staff to perform all the steps necessary for processing order in a timely, effective manner. One of this manager's main functions includes overseeing day-to-day order operations such as verifying customer information, checking inventory numbers, and using operating procedures. Order processing managers also create processing schedules, develop budgets, track and report operating expenses, and deliver detailed reports to their supervisor(s). They serve as the point of contact for issue-escalation and vendors. In addition, they develop, implement and actively participate in staff training, as well as evaluate staff performance using established standards. In all tasks, order processing managers must follow all organizational privacy rules to ensure customers' personal information is protected.
Order Processing Manager Tasks
Prepare and submit reports on work activities.
Manage, supervise, and coordinate work order processing activities.
Ensure that work orders are complete and accurate.
Prepare employee performance evaluations.