Orthodontic treatment coordinators work in dentistry and orthodontics offices, and their primary role is communicating with patients about available treatment plans, including the benefits and risks of each. This requires thorough knowledge of orthodontic procedures and the ability to make accurate financial estimates. The coordinator's goal is to generate high procedure acceptance rates from patients, while strictly adhering to company policies and procedures. This job does not include actual diagnosis of patients, but rather education and advice given as a follow-up to the orthodontist's diagnosis. Other day-to-day duties performed by the orthodontic treatment coordinator include following up with patients on payment plans and insurance coverage, ensuring that money is received in a timely manner.
Orthodontic Treatment Coordinator Tasks
Answer orthodontic related phone calls and questions.
Coordinate orthodontic services with other dental and medical services.
Provide patients with proposed treatment plans and cost estimates.
Schedule new appointments and maintain treatment schedule.