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PBX Operator Salary (United States)

PBX Operators in the United States pull down an average of $11.63 per hour. The bottom of the pay range sits near $8.79 per hour, and the top verges on $15.53. Location is the biggest factor affecting pay for this group, followed by years of experience. Not all workers are lucky enough to have benefits; in fact, approximately one in four are without coverage. Medical insurance is claimed by most and dental insurance is reported by a majority. In this field, women are more common than men; 81 percent of PBX Operators are female. The majority of workers are highly satisfied with their job. The numbers in this rundown were provided by PayScale's salary survey participants.
PBX Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,134 - $50,576
(Median)
20K
24K
29K
39K
51K
MEDIAN: $29,000
10%
25%
50%
75%
90%
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PBX Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.79 - $15.53
(Median)
8
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$20,134 - $50,576  
   
Bonus
$0.00 - $491.87  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,372 - $34,320  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.79 - $15.53  
   
Overtime
$7.44 - $27.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $491.87  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,372 - $34,320  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 275
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Job Description for PBX Operator

PBX operators are excellent at managing multiple phone lines in hospital settings. They generally operate the "Post Box Exchange" phone system, which is a telecommunication console used for communication in hospitals. There are some phone duties, which include putting customers on hold and transferring them to the correct departments. These operators generally work as receptionist within hospitals, usually at a desk.
Read More...
PBX Operator Tasks
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

PBX Operator Job Listings

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PBX Operators typically list a handful of skills they use on the job. Telecommunications and Customer Service are considered valuable skills and can increase employee pay. At the other end of the pay range are skills like Customer Service. Many workers who know Customer Service also know Telecommunications.

Pay by Experience Level for PBX Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Relatively untried employees who have less than five years' experience make $24K, but folks with five to 10 years under their belts enjoy an appreciably larger median of $25K. For PBX Operators, 10 to 20 years of experience on the job amounts to an average salary of $26K. PBX Operators who have racked up more than two decades of experience report lower incomes overall; the average sum for this crowd comes out to only $25K. More than half of the workforce has between one and nine years of experience. Experienced employees who have 10-20 years of experience make up nearly one in five of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining fewer than one in ten.

Pay Difference By Location

Los Angeles
up arrow 35%
National Average
$25,000
Orlando
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
Home to some of the best pay for PBX Operators, Los Angeles offers exceptional salaries, 35 percent above the national average. PBX Operators in Orlando earn salaries far below the national average by 21 percent, proving that geography overwhelmingly affects the pay scale for those in this field.

PBX Operator Advice

What do you wish you knew about your job when you first started out?
PBX Operator in McAlester:
"Learning Experience"
A good stepping stone for those wanting to be in the medical field. Teaches you quickness and efficiency when it comes to paperwork and 10 ten on the keyboard. Gives you familiarity with your Hospital and different locations on the site. Communication is the key to any successful job.

Related Job Salaries

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Experience Affects PBX Operator Salaries

Experienced
up arrow 5%
Mid-Career
up arrow 2%
Late-Career
up arrow 1%
National Average
$25,000
Entry-Level
up arrow 5%

Skills That Affect PBX Operator Salaries

Telecommunications
up arrow 3%
National Average
$25,000

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 42 votes.

Gender

Female
81%
female alumni
 
Male
19%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
32%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 62%
vision benefits Vision: 56% employee benefits None: 24%