PBX Operator Salary

PBX Operators in the United States can expect wages of $12.03 per hour on average. Geography and career duration each impact pay for this group, with the former having the largest influence. Health benefits are not enjoyed by everyone in this line of work, and about a fourth lack any coverage at all. Medical benefits are reported by a majority and dental coverage is claimed by the greater part. Job satisfaction is reported as high by the vast majority of workers. The vast majority of PBX Operators (86 percent) who responded to the survey are women. The data in this summary comes from the PayScale salary survey.
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$17,030 - $44,385
$17K
$26K
$44K
MEDIAN: $26,280
10%
50%
90%

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$9.54 - $16.28
$9
$12
$16
MEDIAN: $12.03
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15K$30K$45K
Salary
$17,030 - $44,385  
   
Bonus
$400.00  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,902 - $34,792  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 21
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.54 - $16.28  
   
Overtime
$2.43 - $24.65  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$400.00  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,902 - $34,792  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 247

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Job Description for PBX Operator

PBX operators are excellent at managing multiple phone lines in hospital settings. They generally operate the "Post Box Exchange" phone system, which is a telecommunication console used for communication in hospitals. There are some phone duties, which include putting customers on hold and transferring them to the correct departments. These operators generally work as receptionist within hospitals, usually at a desk.

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PBX Operator Tasks

  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.
  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.

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Pay by Experience Level for PBX Operator

Pay by Experience for a PBX Operator has a positive trend. An entry-level PBX Operator with less than 5 years of experience can expect to earn an average total compensation of $24,000 based on 145 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A PBX Operator with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $25,000 based on 64 salaries. An experienced PBX Operator which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $27,000 based on 62 salaries. A PBX Operator with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $26,000 based on 34 salaries.

Related Job Salaries

Key Stats for PBX Operator

Gender

Female
86 %
Male
14 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 29 votes.
Less than 1 year
7%
1-4 years
43%
5-9 years
17%
10-19 years
20%
20 years or more
13%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects PBX Operator Salaries

▲7%

▲5%

▼0%

National Average
$25,000

▼6%

Skills That Affect PBX Operator Salaries



National Average
$25,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 29 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
7%
1-4 years
43%
5-9 years
17%
10-19 years
20%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 70%
dental benefits
Dental: 64%
vision benefits
Vision: 56%
no benefits
None: 27%
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