For PBX Operators, hourly average wages total $11.88 per hour. Geographic location and experience level each impact pay for this group, with the former having the largest influence. Most PBX Operators report high levels of job satisfaction. Although a fair number have medical coverage and more than half have dental coverage, approximately one-fourth claim no health benefits at all. The vast majority of PBX Operators (82 percent) who participated in the survey are women. Figures cited in this summary are based on replies to PayScale's salary questionnaire.
Read More
$19,489 - $65,614
(Median)
$19K
$26K
$66K
MEDIAN: $26,411
10%
50%
90%

Add this chart to your site: 640px    300px

$9.20 - $16.08
(Median)
$9
$12
$16
MEDIAN: $11.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$19,489 - $65,614  
   
Bonus
$650  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,222 - $34,629  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 17
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$9.20 - $16.08  
   
Overtime
$6.39 - $24.46  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$650  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$19,222 - $34,629  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 236
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Job Description for PBX Operator

PBX operators are excellent at managing multiple phone lines in hospital settings. They generally operate the "Post Box Exchange" phone system, which is a telecommunication console used for communication in hospitals. There are some phone duties, which include putting customers on hold and transferring them to the correct departments. These operators generally work as receptionist within hospitals, usually at a desk.

Read More...

PBX Operator Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

PBX Operator Job Listings

Search for more jobs:

Pay by Experience Level for PBX Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Workers with less than five years' experience earn around $24K on average, and those who have five to 10 years under their belts see a higher median salary of $25K. After working for 10 to 20 years, PBX Operators make a median salary of $27K. Respondents who boast more than two decades on the job don't boast commensurate pay, unfortunately; these veterans see average earnings of only $26K.

PBX Operator Advice

What do you wish you knew about your job when you first started out?

PBX Operator in McAlester:
"Learning Experience"
A good stepping stone for those wanting to be in the medical field. Teaches you quickness and efficiency when it comes to paperwork and 10 ten on the keyboard. Gives you familiarity with your Hospital and different locations on the site. Communication is the key to any successful job.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects PBX Operator Salaries

Experienced
up arrow 8%

Late-Career
up arrow 6%

National Average
$25,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 4%

Skills That Affect PBX Operator Salaries

Telecommunications
up arrow 3%

Customer Service
up arrow 1%

National Average
$25,000

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 21 votes.

Gender

Female
82 %
Male
18 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
20%
10-19 years
18%
20 years or more
13%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 65%
medical benefits
Vision: 57%
dental benefits
None: 26%
ADVERTISEMENT