PBX Operator Salary

Average PBX Operators in the United States make around $11.86 per hour. The bottom of the pay range sits near $8.99 per hour, and the top verges on $15.71. Residence and career length each impact pay for this group, with the former having the largest influence. The majority of PBX Operators claim high levels of job satisfaction. Female PBX Operators make up most of the survey respondents at 78 percent. Although about a fifth lack health benefits of any kind, a fair number do enjoy medical insurance, and more than half get dental coverage, too. This report is based on responses to the PayScale salary survey.
Read More
$20,067 - $53,582
(Median)
$20K
$33K
$54K
MEDIAN: $32,538
10%
50%
90%

Add this chart to your site: 640px    300px

$8.99 - $15.71
(Median)
$9
$12
$16
MEDIAN: $11.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$20,067 - $53,582  
   
Bonus
$0.00 - $487.25  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,779 - $34,666  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 15
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.99 - $15.71  
   
Overtime
$10.77 - $28.08  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $487.25  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,779 - $34,666  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 269
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Job Description for PBX Operator

PBX operators are excellent at managing multiple phone lines in hospital settings. They generally operate the "Post Box Exchange" phone system, which is a telecommunication console used for communication in hospitals. There are some phone duties, which include putting customers on hold and transferring them to the correct departments. These operators generally work as receptionist within hospitals, usually at a desk.

Read More...

PBX Operator Tasks

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

PBX Operator Job Listings

Search for more jobs:


Survey results show that PBX Operators typically report just a few professional skills. Telecommunications and Customer Service are considered valuable skills and can increase employee pay. It is not unusual for someone who knows Customer Service to be familiar with Telecommunications as well.

Pay by Experience Level for PBX Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. The average inexperienced worker earns $25K, and someone who has worked for five to 10 years can expect a bigger median salary of $26K. The average pay reported by folks with 10 to 20 years of experience is around $26K. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $29K.

PBX Operator Advice

What do you wish you knew about your job when you first started out?

PBX Operator in McAlester:
"Learning Experience"
A good stepping stone for those wanting to be in the medical field. Teaches you quickness and efficiency when it comes to paperwork and 10 ten on the keyboard. Gives you familiarity with your Hospital and different locations on the site. Communication is the key to any successful job.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Comp Managers: Start Here »

Experience Affects PBX Operator Salaries

Late-Career
up arrow 16%

Mid-Career
up arrow 3%

Experienced
up arrow 3%

National Average
$25,000

Entry-Level
up arrow 2%

Skills That Affect PBX Operator Salaries

Telecommunications
up arrow 1%

National Average
$25,000

Customer Service
up arrow 2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
78 %
Male
22 %

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
33%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 77% dental benefits Dental: 66%
vision benefits Vision: 61% employee benefits None: 20%
ADVERTISEMENT