PBX Operator Salary (United States)

For PBX Operators, hourly wages usually total $11.63 per hour. The range in pay spans from $8.79 per hour to $15.53. Geography is the biggest factor affecting pay for this group, followed by experience level. Health benefits are not claimed by all—about one-fourth lack any form of coverage—but most have medical insurance, and a majority have dental, too. Job satisfaction is high and work is enjoyable for most PBX Operators. This overview is based on answers to PayScale's salary questionnaire.
PBX Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$20,134 - $50,576
(Median)
20K
24K
29K
39K
51K
MEDIAN: $29,000
10%
25%
50%
75%
90%
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PBX Operator Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$8.79 - $15.53
(Median)
8
12
14
16
MEDIAN: $11.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$17K$34K$51K
Salary
$20,134 - $50,576  
   
Bonus
$0.00 - $491.87  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,372 - $34,320  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 16
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$8.79 - $15.53  
   
Overtime
$7.44 - $27.87  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $491.87  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$18,372 - $34,320  
PayScale
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 275
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Job Description for PBX Operator

  • Perform administrative support tasks; proofreading, typing, operating calculators, facsimile machine and computers.
  • Operate telephone switchboard to answer, screen, route calls and relays messages.
  • Greet and answer inquiries for general public, customers and visitors; announce and log visitors.
  • Process outgoing mail and receive deliveries.

PBX Operator Job Listings

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Pay by Experience Level for PBX Operator

Median of all compensation (including tips, bonus, and overtime) by years of experience.
Starting out, salaries are typically $24K, which grows to $25K after five to 10 years. Between 10 and 20 years, pay reaches $26K. Following a couple decades of work, PBX Operators watch their salaries dip to an average of $25K. Experienced employees who have 10-20 years of experience make up around one in five of the workforce; inexperienced individuals who have been working for less than one year comprise less than five percent, and senior people with more than 20 years under their belt fill out the remaining 7 percent. Most employees in this workforce have between one and nine years of experience; a majority of those surveyed fall within this distribution.

Pay Difference By Location

Los Angeles
up arrow 35%
National Average
$25,000
Orlando
up arrow 21%
Larger circles over a city indicate a job is popular in that location.
Los Angeles offers some of the highest pay in the country for PBX Operators, 35 percent above the national average. Location is a huge contributor to overall pay, with PBX Operators in Orlando earning a whopping 21 percent below the national average.

PBX Operator Advice

What do you wish you knew about your job when you first started out?
PBX Operator in McAlester:
"Learning Experience"
A good stepping stone for those wanting to be in the medical field. Teaches you quickness and efficiency when it comes to paperwork and 10 ten on the keyboard. Gives you familiarity with your Hospital and different locations on the site. Communication is the key to any successful job.

Related Job Salaries

Experience Affects PBX Operator Salaries

Experienced
up arrow 5%
Mid-Career
up arrow 2%
Late-Career
up arrow 1%
National Average
$25,000
Entry-Level
up arrow 5%

Skills That Affect PBX Operator Salaries

Telecommunications
up arrow 3%
National Average
$25,000

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 42 votes.

Gender

Female
81%
female alumni
 
Male
19%
male alumni

Years of Experience

Less than 1 year
4%
1-4 years
37%
5-9 years
32%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 74% dental benefits Dental: 62%
vision benefits Vision: 56% employee benefits None: 24%
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