A head of pastoral care helps build the spiritual and emotional well-being of a group of people within their institution. This position exists in a number of organizations such as hospitals, religious congregations, nursing homes, schools and rehabilitation facilities. Heads of pastoral care provide group and one-on-one support related to individuals' emotional and spiritual health. Duties performed by these professionals may include conducting crisis interventions, arranging worship services, ensuring patients have support and resources that align with their religious values and maintaining written records of interactions with patients and their families. They may also have to mediate disputes to ensure that a positive outcome is achieved.
At all times, heads of pastoral care must be respectful of individuals' diverse religious and spiritual beliefs, ensuring that relevant services and resources are available. Additionally, these professionals must work to develop a network of resources within their institution and in the community to which they can refer individuals as needed. They may also work with volunteers, providing training, supervision and guidance as needed.
A master's degree in theology or equivalent level of theological training is generally required for head of pastoral care positions. Previous experience may be required or preferred as well. Heads of pastoral care must have excellent communication and interpersonal skills, as well as strong leadership skills if they lead a pastoral care department.
Pastoral Care Head Tasks
Develop and execute a program of pastoral ministry for community members and families.
Interface and manage the Church community.
Coordinate volunteers and facilitate community clergy.