Patient Access Manager Salary

Close to one-half of Patient Access Managers in the United States have been in the field for more than 10 years. Pay can fall anywhere from $37K to $76K per year, but median earnings come to around $56K annually. Career duration is the biggest factor affecting pay for this group, followed by geography. The vast majority (86 percent) of Patient Access Managers who took the survey are female. Work is enjoyable for Patient Access Managers, who typically claim high levels of job satisfaction. Most receive medical and dental insurance and a strong majority get vision insurance. The figures in this overview were provided by individuals who took PayScale's salary questionnaire.

$39,818 - $77,219

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$14.91 - $34.10

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Salary
$39,818 - $77,219  
   
Bonus
$0.00 - $5,939  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,340 - $75,962  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 231
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$14.91 - $34.10  
   
Overtime
$15.60 - $27.00  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,939  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$37,340 - $75,962  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 89
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Job Description for Patient Access Manager

Patient access managers generally work in hospitals. They oversee the admissions/registration department of a hospital. Some of the typical duties for patient access managers include mentoring and training new staff in the admissions department, monitoring the data collected in the admission process for accuracy, coordinating the daily activities of staff members in the department to ensure a high level of customer service, and ensuring that all staff members in their department are complying with departmental, institutional, and national policies and regulations. They may also be responsible for overseeing certain financial aspects of the admissions department, such as the budget, and the resources needed by the department. Patient access managers can also be responsible for general managerial duties, such as leading regular staff meetings within their department, scheduling staff members, providing performance evaluations, setting departmental goals and ensuring the department meets those goals, and interviewing and hiring new staff members.

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Patient Access Manager Tasks

  • Ensure services are in compliance with patient confidentiality and other professional standards, state and federal regulatory requirements.
  • Manage the selection, training and development of patient access staff.
  • Ensure services meet patient requests through accessibility, timeliness and ease of registration and related services.
  • Monitor budget and utilize operational resources, participate in program development.
  • Oversee day-to-day patient access operations and staff.

Patient Access Manager Job Listings

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Overall, survey participants reported applying a fair number of skills to their work. Most notably, facility with Project Management and Operations Management are correlated to pay that is significantly above average, leading to increases of 28 percent and 11 percent, respectively. At the other end of the pay range are skills like Insurance and Customer Service. Many workers who know Insurance also know People Management.

Pay by Experience Level for Patient Access Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Patient Access Managers do not generally earn higher incomes from more experience in the field. Respondents with less than five years' experience take home $50K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $54K. People with 10 to 20 years of experience make an average of about $59K in this role. Patient Access Managers who surpass 20 years on the job report pay that isn't as high as one would expect; the median compensation for this crowd sits around $60K.

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Experience Affects Patient Access Manager Salaries

Late-Career
up arrow 11%

Experienced
up arrow 8%

National Average
$54,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 9%

Skills That Affect Patient Access Manager Salaries

Project Management
up arrow 28%

Operations Management
up arrow 11%

Customer Relationship Management (CRM)
up arrow 1%

People Management
0%

National Average
$54,000

Customer Service
up arrow 4%

Insurance
up arrow 17%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 34 votes.

Gender

Female
86 %
Male
14 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
26%
10-19 years
34%
20 years or more
17%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 85%
vision benefits Vision: 74% employee benefits None: 8%
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