Patient Access Managers in the United States take home an average $58K annually. Residence is the biggest factor affecting pay for this group, followed by experience level and the particular employer. Men are in the minority of survey respondents, with female Patient Access Managers making up 77 percent. Most Patient Access Managers report high levels of job satisfaction. Most claim medical and dental insurance and a large number get vision coverage. Figures cited in this summary are based on replies to PayScale's salary questionnaire.

$40,473 - $80,405
$40K
$58K
$80K
MEDIAN: $58,294
10%
50%
90%

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$14.36 - $33.67
$14
$23
$34
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$40,473 - $80,405  
   
Bonus
$963 - $6,362  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,270 - $78,888  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 320
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$15$30$45
Hourly Rate
$14.36 - $33.67  
   
Overtime
$21.02 - $42.41  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$30K$60K$90K
Bonus
$963 - $6,362  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,270 - $78,888  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 104

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Patient Access Manager

Patient access managers generally work in hospitals. They oversee the admissions/registration department of a hospital. Some of the typical duties for patient access managers include mentoring and training new staff in the admissions department, monitoring the data collected in the admission process for accuracy, coordinating the daily activities of staff members in the department to ensure a high level of customer service, and ensuring that all staff members in their department are complying with departmental, institutional, and national policies and regulations. They may also be responsible for overseeing certain financial aspects of the admissions department, such as the budget, and the resources needed by the department. Patient access managers can also be responsible for general managerial duties, such as leading regular staff meetings within their department, scheduling staff members, providing performance evaluations, setting departmental goals and ensuring the department meets those goals, and interviewing and hiring new staff members.

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Patient Access Manager Tasks

  • Monitor budget and utilize operational resources, participate in program development.
  • Oversee day-to-day patient access operations and staff.
  • Ensure services meet patient requests through accessibility, timeliness and ease of registration and related services.
  • Ensure services are in compliance with patient confidentiality and other professional standards, state and federal regulatory requirements.
  • Manage the selection, training and development of patient access staff.

Patient Access Manager Job Listings

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Popular Employer Salaries for Patient Access Manager


Popular Skills for Patient Access Manager


Overall, survey participants reported applying a fair number of skills to their work. Most notably, skills in Operations Management, Customer Relationship Management, Project Management, and People Management are correlated to pay that is above average, with boosts between 6 percent and 10 percent. Those listing Insurance as a skill should be prepared for drastically lower pay. Scheduling and Customer Service also typically command lower compensation. Competency in Customer Relationship Management frequently indicates knowledge of People Management.

Pay by Experience Level for Patient Access Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Survey participants with less than five years' experience pocket $49K on average, but those with five to 10 years of experience enjoy a much bigger median of $56K. Patient Access Managers with one to two decades of relevant experience report an average salary of approximately $63K. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $62K on average.

Related Job Salaries

Key Stats for Patient Access Manager

Gender

Female
77 %
Male
23 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.
Less than 1 year
1%
1-4 years
25%
5-9 years
25%
10-19 years
30%
20 years or more
18%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Access Manager Salaries


Late-Career
up arrow 10%


National Average
$56,000


Skills That Affect Patient Access Manager Salaries



Project Management
up arrow 6%

National Average
$56,000

People Management
up arrow 3%

Customer Service
up arrow 7%

Scheduling
up arrow 24%

Insurance
up arrow 34%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 43 votes.

Gender

Female
77 %
Male
23 %

Years of Experience

Less than 1 year
1%
1-4 years
25%
5-9 years
25%
10-19 years
30%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 85%
vision benefits
Vision: 81%
dental benefits
None: 7%
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