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Patient Access Manager Salary

With one-half of Patient Access Managers in the United States reporting more than 10 years of experience, the field is heavily weighted toward experienced professionals. Average pay for Patient Access Managers is $56K per year and can range from $38K on the lower end to $76K per year near the higher end. Career length and the particular city each impact pay for this group, with the former having the largest influence. Women make up the vast majority of Patient Access Managers (88 percent) who answered the questionnaire. A large number report receiving medical coverage from their employers and most collect dental insurance. Job satisfaction is reported as high by the vast majority of workers. The data for this synopsis comes from respondents who took the PayScale salary survey.

$39,972 - $75,499
(Median)
$40K
$56K
$75K
MEDIAN: $55,876
10%
50%
90%

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$15.13 - $34.92
(Median)
$15
$24
$35
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Salary
$39,972 - $75,499  
   
Bonus
$0.00 - $5,918  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,451 - $75,619  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 211
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$13$26$39
Hourly Rate
$15.13 - $34.92  
   
Overtime
$15.33 - $22.74  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$26K$52K$78K
Bonus
$0.00 - $5,918  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,451 - $75,619  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 74

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Job Description for Patient Access Manager

Patient access managers generally work in hospitals. They oversee the admissions/registration department of a hospital. Some of the typical duties for patient access managers include mentoring and training new staff in the admissions department, monitoring the data collected in the admission process for accuracy, coordinating the daily activities of staff members in the department to ensure a high level of customer service, and ensuring that all staff members in their department are complying with departmental, institutional, and national policies and regulations. They may also be responsible for overseeing certain financial aspects of the admissions department, such as the budget, and the resources needed by the department. Patient access managers can also be responsible for general managerial duties, such as leading regular staff meetings within their department, scheduling staff members, providing performance evaluations, setting departmental goals and ensuring the department meets those goals, and interviewing and hiring new staff members.

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Patient Access Manager Tasks

  • Ensure services are in compliance with patient confidentiality and other professional standards, state and federal regulatory requirements.
  • Manage the selection, training and development of patient access staff.
  • Ensure services meet patient requests through accessibility, timeliness and ease of registration and related services.
  • Monitor budget and utilize operational resources, participate in program development.
  • Oversee day-to-day patient access operations and staff.

Patient Access Manager Job Listings

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Patient Access Managers generally report applying a varied skill set to their work. Fortunate workers who know Project Management command much higher paychecks, scoring salaries 27 percent above average. Skills that pay less than market rate include Insurance and Customer Service.

Pay by Experience Level for Patient Access Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Patient Access Managers do not generally earn higher incomes from more experience in the field. Those in the early stages of their career can expect to make around $50K; however, individuals with five to 10 years of experience bring in $55K on average — a distinctly larger sum. For Patient Access Managers, 10 to 20 years of experience on the job amounts to an average salary of $58K. Patient Access Managers with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $60K.

Related Job Salaries

United States (change)

Experience Affects Patient Access Manager Salaries

Late-Career
up arrow 10%

Experienced
up arrow 5%

Mid-Career
up arrow 1%

National Average
$55,000

Entry-Level
up arrow 8%

Skills That Affect Patient Access Manager Salaries

Project Management
up arrow 27%

People Management
0%

Customer Relationship Management (CRM)
0%

National Average
$55,000

Customer Service
up arrow 5%

Insurance
up arrow 15%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 35 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
26%
10-19 years
34%
20 years or more
16%

Common Health Benefits

medical benefits Medical: 90% dental benefits Dental: 84%
vision benefits Vision: 74% employee benefits None: 7%
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