Patient Access Manager Salary

Average Patient Access Managers in the United States make around $57K annually. Location is the biggest factor affecting pay for this group, followed by experience level. Nearly all have medical and dental plans, and a strong majority have vision insurance. Patient Access Managers who responded to the questionnaire are largely women, dominating at 83 percent. The majority of Patient Access Managers claim high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.

$40,215 - $78,397
(Median)
$40K
$57K
$78K
MEDIAN: $57,222
10%
50%
90%

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$14.52 - $34.22
(Median)
$15
$24
$34
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$40,215 - $78,397  
   
Bonus
$0.00 - $6,281  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,435 - $76,935  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 332
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$14.52 - $34.22  
   
Overtime
$21.77  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$0.00 - $6,281  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,435 - $76,935  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 111
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Job Description for Patient Access Manager

Patient access managers generally work in hospitals. They oversee the admissions/registration department of a hospital. Some of the typical duties for patient access managers include mentoring and training new staff in the admissions department, monitoring the data collected in the admission process for accuracy, coordinating the daily activities of staff members in the department to ensure a high level of customer service, and ensuring that all staff members in their department are complying with departmental, institutional, and national policies and regulations. They may also be responsible for overseeing certain financial aspects of the admissions department, such as the budget, and the resources needed by the department. Patient access managers can also be responsible for general managerial duties, such as leading regular staff meetings within their department, scheduling staff members, providing performance evaluations, setting departmental goals and ensuring the department meets those goals, and interviewing and hiring new staff members.

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Patient Access Manager Tasks

  • Ensure services are in compliance with patient confidentiality and other professional standards, state and federal regulatory requirements.
  • Manage the selection, training and development of patient access staff.
  • Ensure services meet patient requests through accessibility, timeliness and ease of registration and related services.
  • Monitor budget and utilize operational resources, participate in program development.
  • Oversee day-to-day patient access operations and staff.

Patient Access Manager Job Listings

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Patient Access Managers report using a pretty varied skill set on the job. Most notably, facility with Project Management and Operations Management are correlated to pay that is significantly above average, leading to increases of 22 percent and 6 percent, respectively. Those listing Insurance as a skill should be prepared for drastically lower pay. Customer Relationship Management and Customer Service also typically command lower compensation. Experience with Insurance is often linked with knowledge of People Management.

Pay by Experience Level for Patient Access Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Patient Access Managers, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Survey participants with less than five years' experience pocket $49K on average, but those with five to 10 years of experience enjoy a much bigger median of $55K. People with 10 to 20 years of experience make an average of about $61K in this role. Patient Access Managers with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Related Job Salaries

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Experience Affects Patient Access Manager Salaries

Experienced
up arrow 10%

Late-Career
up arrow 10%

National Average
$56,000

Mid-Career
up arrow 1%

Entry-Level
up arrow 12%

Skills That Affect Patient Access Manager Salaries

Project Management
up arrow 22%

Operations Management
up arrow 6%

National Average
$56,000

People Management
up arrow 1%

Customer Service
up arrow 6%

Customer Relationship Management (CRM)
up arrow 10%

Insurance
up arrow 44%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 42 votes.

Gender

Female
83 %
Male
17 %

Years of Experience

Less than 1 year
1%
1-4 years
23%
5-9 years
26%
10-19 years
32%
20 years or more
18%

Common Health Benefits

medical benefits
Medical: 90%
dental benefits
Dental: 86%
medical benefits
Vision: 77%
dental benefits
None: 7%
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