Patient Access Supervisor Salary
Job Description for Patient Access Supervisor
A patient access supervisor works in a hospital or other healthcare institution in the patient administration area. The supervisor ensures that operations are running smoothly and that customers are satisfied with the service received. The supervisor may oversee patient administration activities such as admissions, transfers, and discharges. Also, if the patients experience any problems with their care and file a complaint at the patient access area, the patient access supervisor contacts involved parties and works to develop an appropriate solution.Read More...
The patient access supervisor generally has an assigned group of staff members that they oversee, and they may be in charge of providing discipline and instruction; they may also play a role in hiring staff. The supervisor makes sure that the staff members adhere to all organizational standards, are productive, and produce high-quality work. Patient flow must be monitored to make sure that the wait time is not excessive. Budget management may also be part of the patient access supervisor's responsibilities. The patient access supervisor also acts as a sort of link between the patient administration department and the various departments in a hospital.
Some patient access supervisor positions require a postsecondary degree, though some positions require only a high school diploma or equivalent. Experience in the patient access field and knowledge of medical coding is necessary, as the supervisor should know how hospitals and other healthcare facilities operate. Managerial experience may also be needed. Proficiency with basic computer programs is important in this position, as well as strong interpersonal and communication skills.
Patient Access Supervisor Tasks
- Supervise, evaluate and train staff.
- Manage patient representative complaints or issues that arise.
- Ensure patient representatives verify insurance and authorizations.
- Complete patient registration, ensure all forms are appropriately signed.
- Ensure departmental policies are followed.
Patient Access Supervisor Job Listings
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Popular Employer Salaries for Patient Access Supervisor
Popular Skills for Patient Access Supervisor
Survey results imply that Patient Access Supervisors put a diverse skill set to use. Fortunate workers who know Scheduling can expect a significant pay bump, scoring salaries 20 percent above average. Those familiar with Customer Service also tend to know People Management.
Pay by Experience Level for Patient Access Supervisor
Median of all compensation (including tips, bonus, and overtime) by years of experience.
For Patient Access Supervisors, experience does not seem to be a major factor in determining pay. The average worker who claims fewer than five years of experience earns around $39K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $42K. For Patient Access Supervisors, 10 to 20 years of experience on the job amounts to an average salary of $45K. Patient Access Supervisors who have stuck around for more than two decades see earnings that are no higher than those of folks who have worked for 10 to 20 years.