Patient Account Representative Salary

A Patient Account Representative earns an average wage of $15.19 per hour. People in this job generally don't have more than 20 years' experience. A skill in Microsoft Excel is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$27,099 - $47,153
$27K
$36K
$47K
MEDIAN: $35,681
10%
50%
90%

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$11.89 - $20.00
$12
$15
$20
MEDIAN: $15.34
10%
50%
90%

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$0$47K
Salary $27,099 - $47,153
Bonus $294.41 - $3,041
Profit Sharing $750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,044 - $42,639
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 132
Hourly Data $0$27
Hourly Rate $11.89 - $20.00
Overtime $15.92 - $27.32
Annual Data $0$42K
Bonus $294.41 - $3,041
Profit Sharing $750
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,044 - $42,639
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 1,387

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Patient Account Representative

Patient account representatives perform a number of functions related to patient accounts for facilities such as hospitals and clinics. They may process claims, collect payments, and resolve questions and problems about the account. Patient account representatives are the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone. Additionally, they may contact insurance companies regarding claims, update account information, and provide basic administrative tasks on accounts.

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Patient Account Representative Tasks

  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.

Common Career Paths for Patient Account Representative


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Patient Account Representative Job Listings

Popular Employer Salaries for Patient Account Representative

Popular Skills for Patient Account Representative

Pay by Experience Level for Patient Account Representative

Pay by Experience for a Patient Account Representative has a positive trend. An entry-level Patient Account Representative with less than 5 years of experience can expect to earn an average total compensation of $30,000 based on 712 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Account Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $33,000 based on 430 salaries. An experienced Patient Account Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $35,000 based on 464 salaries. A Patient Account Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $38,000 based on 152 salaries.

Pay Difference by Location

National Average: $32,475

Larger city markers indicate a job is popular in that location.

Patient Account Representative Reviews

Q: What is it like working as a Patient Account Representative?

Patient Account Representative in Saddle River:
"It Is Great Once You Have Gained The Knowledge To Do The Job."
Pros: Learning what I need to do to be great in the field of healthcare insurance.
Cons: Proper training.

Patient Account Representative in Denver:
"Stressful."
Pros: Helping individuals that are suffering from an eating disorder.
Cons: Micromanaged; stressful; no acknowledgement.

Related Job Salaries

Key Stats for Patient Account Representative

Gender

Female
91 %
Male
9 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 262 votes.
Less than 1 year
5%
1-4 years
36%
5-9 years
22%
10-19 years
27%
20 years or more
11%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Account Representative Salaries

▲16%

▲8%

▲1%

National Average
$32,000

▼8%

Skills That Affect Patient Account Representative Salaries

Microsoft Excel
▲10%

Epic Hospital Billing
▲7%

Microsoft Word
▲4%



▼0%


National Average
$32,000

Collections
▼1%

▼1%

Medical Coding
▼1%

▼2%


Medical Terminology
▼9%

Microsoft Office
▼10%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 262 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
22%
10-19 years
27%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 72%
vision benefits
Vision: 64%
no benefits
None: 16%
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