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Patient Account Representative Salary (United States)

The average pay for a Patient Account Representative is $14.22 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.
Patient Account Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$24,423 - $47,322
(Median)
24K
29K
33K
39K
47K
MEDIAN: $33,142
10%
25%
50%
75%
90%
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Patient Account Representative Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.86 - $18.39
(Median)
11
12
14
16
18
MEDIAN: $14.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,423 - $47,322  
   
Bonus
$0.00 - $1,474  
Profit Sharing
$494.93 - $3,056  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,033 - $40,374  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 260
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.86 - $18.39  
   
Overtime
$6.18 - $27.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,474  
   
Profit Sharing
$494.93 - $3,056  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,033 - $40,374  
Country: United States | Currency: USD | Updated: 11 Dec 2014 | Individuals Reporting: 1,727
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Location:
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Job Description for Patient Account Representative

Patient account representatives perform a number of functions related to patient accounts for facilities such as hospitals and clinics. They may process claims, collect payments, and resolve questions and problems about the account. Patient account representatives are the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone. Additionally, they may contact insurance companies regarding claims, update account information, and provide basic administrative tasks on accounts.
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Patient Account Representative Tasks
  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Common Career Paths for Patient Account Representative

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Patient Account Representative Job Listings

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Popular Employer Salaries for Patient Account Representative

Popular Skills for Patient Account Representative

Pay by Experience Level for Patient Account Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

New York
up arrow 31%
Philadelphia
up arrow 17%
Denver
up arrow 14%
Baltimore
up arrow 11%
Chicago
up arrow 9%
Nashville
up arrow 8%
up arrow 3%
up arrow 3%
Indianapolis
up arrow 3%
Virginia Beach
up arrow 3%
up arrow 1%
Cleveland
up arrow 1%
National Average
$30,000
Norfolk
up arrow 5%
Larger circles over a city indicate a job is popular in that location.

Patient Account Representative Reviews

What is it like working as a Patient Account Representative?
Patient Account Representative in Saddle River:
"It Is Great Once You Have Gained The Knowledge To Do The Job."
Pros: Learning what I need to do to be great in the field of healthcare insurance.
Cons: Proper training.
Patient Account Representative in Denver:
"Stressful."
Pros: Helping individuals that are suffering from an eating disorder.
Cons: Micromanaged; stressful; no acknowledgement.

Related Job Salaries

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Experience Affects Patient Account Representative Salaries

National Average
$30,000

Skills That Affect Patient Account Representative Salaries

up arrow 5%
Collections
up arrow 4%
Insurance
up arrow 2%
Data Entry
0%
National Average
$30,000
Customer Service
up arrow 1%

Job Satisfaction

Highly satisfied Image
Highly satisfied
Rated 4 out of 5 based on 351 votes.

Gender

Female
90%
female alumni
 
Male
10%
male alumni

Years of Experience

Less than 1 year
5%
1-4 years
36%
5-9 years
23%
10-19 years
26%
20 years or more
9%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 70%
vision benefits Vision: 59% employee benefits None: 15%