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Patient Account Representative Salary

The average pay for a Patient Account Representative is $14.38 per hour. Most people move on to other jobs if they have more than 20 years' experience in this field.

$24,543 - $47,488
(Median)
$25K
$34K
$47K
MEDIAN: $33,614
10%
50%
90%

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$10.97 - $18.51
(Median)
$11
$14
$19
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,543 - $47,488  
   
Bonus
$0.00 - $1,445  
Profit Sharing
$494.93 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,229 - $40,547  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 246
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.97 - $18.51  
   
Overtime
$7.93 - $27.10  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,445  
   
Profit Sharing
$494.93 - $7,891  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,229 - $40,547  
Country: United States | Currency: USD | Updated: 16 May 2015 | Individuals Reporting: 1,758
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Job Description for Patient Account Representative

Patient account representatives perform a number of functions related to patient accounts for facilities such as hospitals and clinics. They may process claims, collect payments, and resolve questions and problems about the account. Patient account representatives are the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone. Additionally, they may contact insurance companies regarding claims, update account information, and provide basic administrative tasks on accounts.

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Patient Account Representative Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Common Career Paths for Patient Account Representative


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Patient Account Representative Job Listings

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Popular Employer Salaries for Patient Account Representative

Popular Skills for Patient Account Representative

Pay by Experience Level for Patient Account Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

Patient Account Representative Reviews

What is it like working as a Patient Account Representative?

Patient Account Representative in Saddle River:
"It Is Great Once You Have Gained The Knowledge To Do The Job."
Pros: Learning what I need to do to be great in the field of healthcare insurance.
Cons: Proper training.

Patient Account Representative in Denver:
"Stressful."
Pros: Helping individuals that are suffering from an eating disorder.
Cons: Micromanaged; stressful; no acknowledgement.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

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Experience Affects Patient Account Representative Salaries




National Average
$31,000


Skills That Affect Patient Account Representative Salaries




Billing
up arrow 3%

Collections
up arrow 3%

Insurance
up arrow 2%

Data Entry
up arrow 1%

Customer Service
0%

National Average
$31,000

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 343 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
5%
1-4 years
35%
5-9 years
23%
10-19 years
26%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 71%
vision benefits Vision: 60% employee benefits None: 15%
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