A Patient Account Representative earns an average wage of $15.13 per hour. People in this job generally don't have more than 20 years' experience. A skill in Microsoft Excel is associated with high pay for this job. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least.

$25,396 - $46,877
(Median)
$25K
$35K
$47K
MEDIAN: $35,155
10%
50%
90%

Add this chart to your site: 640px    300px

$11.67 - $19.57
(Median)
$12
$15
$20
MEDIAN: $15.00
10%
50%
90%

Add this chart to your site: 640px    300px

National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,396 - $46,877  
   
Bonus
$292.14 - $2,980  
Profit Sharing
$895  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,477 - $42,040  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 141
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$9$18$27
Hourly Rate
$11.67 - $19.57  
   
Overtime
$15.29 - $26.36  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$18K$36K$54K
Bonus
$292.14 - $2,980  
   
Profit Sharing
$895  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,477 - $42,040  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 1,398
United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Job Description for Patient Account Representative

Patient account representatives perform a number of functions related to patient accounts for facilities such as hospitals and clinics. They may process claims, collect payments, and resolve questions and problems about the account. Patient account representatives are the primary source of information for patients who call with questions about a bill. They answer questions, resolve problems, and assist patients with repayment terms. They are also responsible for contacting patients who are delinquent in payment by mail, email, and/or telephone. Additionally, they may contact insurance companies regarding claims, update account information, and provide basic administrative tasks on accounts.

Read More...

Patient Account Representative Tasks

  • Record information about financial status of customers and status of collection efforts.
  • Monitor overdue accounts, receive payments and post amounts paid to customer accounts.
  • Locate and notify customers of delinquent accounts by mail or telephone.
  • Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.

Common Career Paths for Patient Account Representative


Add this chart to your site:   640px 640px    300px 300px

Patient Account Representative Job Listings

Search for more jobs:

Popular Employer Salaries for Patient Account Representative

Popular Skills for Patient Account Representative

Pay by Experience Level for Patient Account Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $31,959

Larger city markers indicate a job is popular in that location.

Patient Account Representative Reviews

What is it like working as a Patient Account Representative?

Patient Account Representative in Saddle River:
"It Is Great Once You Have Gained The Knowledge To Do The Job."
Pros: Learning what I need to do to be great in the field of healthcare insurance.
Cons: Proper training.

Patient Account Representative in Denver:
"Stressful."
Pros: Helping individuals that are suffering from an eating disorder.
Cons: Micromanaged; stressful; no acknowledgement.

Related Job Salaries

United States (change)

Find Out Exactly What You Should Be Paid

United States (change)


Employers: Start Here »

Experience Affects Patient Account Representative Salaries




National Average
$32,000


Skills That Affect Patient Account Representative Salaries

Microsoft Excel
up arrow 12%

Epic Hospital Billing
up arrow 9%

Microsoft Word
up arrow 6%

Accounts Receivable
up arrow 4%

bill collections
up arrow 2%

Billing
up arrow 1%

Insurance
up arrow 1%

Medicaid & Medicare Billing
up arrow 1%

Medical Coding
up arrow 1%

Collections
0%

National Average
$32,000

Customer Service
up arrow 1%

Data Entry
up arrow 1%

Microsoft Office
up arrow 8%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 213 votes.

Gender

Female
92 %
Male
8 %

Years of Experience

Less than 1 year
6%
1-4 years
36%
5-9 years
21%
10-19 years
27%
20 years or more
10%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 74%
medical benefits
Vision: 64%
dental benefits
None: 16%
ADVERTISEMENT