Average Patient Advocates in the United States make around $15.38 per hour. Residence is the biggest factor affecting pay for this group, followed by the company and years of experience. Among survey respondents, women are more common than men; 89 percent of Patient Advocates are female. Most Patient Advocates report high levels of job satisfaction. Medical benefits are awarded to a fair number, and a majority earn dental coverage. The information for this snapshot was generated by responses to the PayScale salary survey.
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$30,068 - $62,515
(Median)
$30K
$41K
$63K
MEDIAN: $40,974
10%
50%
90%

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$11.68 - $21.58
(Median)
$12
$15
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$30,068 - $62,515  
   
Bonus
$113.43 - $6,082  
Commission
$9,900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,385 - $53,867  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 240
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.68 - $21.58  
   
Overtime
$14.19 - $31.56  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$113.43 - $6,082  
   
Commission
$9,900  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,385 - $53,867  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 434
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Job Description for Patient Advocate

Patient advocates assist patients being treated at a medical facility, and they help answer any questions or concerns the patients may have regarding their care and the health care system. The patient advocate acts as a liaison, facilitating communication between the patient and medical professional during the patient's stay in the health care facility. The advocate's duties vary depending on their employer, but they generally include interacting with newly admitted patients, documenting and investigating patient complaints and issues, following up with patients, and performing analysis on the overall quality of care at their institution.

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Patient Advocate Tasks

  • Convey questions, complaints, problems, and concerns of patients to proper personnel.
  • Resolve patients' complaints and grievances.
  • Describe and interpret health care procedures and policies to patients.
  • Serve as intermediary between health care organization and patients, and patients' relatives in resolving patient care problems.
  • Prepare incident reports for potential legal issues.

Patient Advocate Job Listings

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Popular Employer Salaries for Patient Advocate


Heading up the field in terms of compensation, Conifer Health Solutions offers the most; Patient Advocates earn $33K on average there.

Popular Skills for Patient Advocate


Patient Advocates report using a large range of skills on the job. Most notably, facility with Case Management, Problem Solving, and Sales are correlated to pay that is significantly above average, leading to increases of 49 percent, 21 percent, and 13 percent, respectively. Those listing Scheduling as a skill should be prepared for drastically lower pay. Bilingual and Microsoft Office also typically command lower compensation. Those proficient in Customer Service are, more often than not, also skilled in Bilingual.

Pay by Experience Level for Patient Advocate

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Respondents with less than five years' experience take home $33K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $38K. On average, Patient Advocates make $41K following one to two decades on the job. Survey participants with more than two decades under their belts actually report earning less than people with less experience; the former take home only $40K on average.

Patient Advocate Reviews

What is it like working as a Patient Advocate?

Patient Advocate in Lancaster:
"Not worth the pay."
Pros: Assisting the patients, being able to solve their issues or concerns. I like that I am! Involved.
Cons: Not worth the pay. Do way more than the other patient advocate. Feel stressed all the time. I fee! Taken advantage of and used.

Patient Advocate in baltimore md:
"Helping Patients Get Their Quality Of Life Back."
Pros: Working with our patients as a liaison between the medical staff and patients.
Cons: Frustration with not enough pay.

Patient Advocate in Rochester:
"I'm The Go-To Person For Our Patients."
Pros: I love educating our patients on good nutrition information. I also love working with kids.
Cons: Nothing

Related Job Salaries

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Experience Affects Patient Advocate Salaries




National Average
$35,000


Skills That Affect Patient Advocate Salaries

Case Management
up arrow 49%

Problem Solving
up arrow 21%

Sales
up arrow 13%

Medical Terminology
up arrow 13%

Oral / Verbal Communication
up arrow 10%

Customer Relations
up arrow 9%

Patient Counseling
up arrow 4%

Patient Education
0%

National Average
$35,000

Customer Service
up arrow 3%

Insurance
up arrow 3%

Knowledge of Medicaid & Medicare
up arrow 6%

Microsoft Office
up arrow 8%

Bilingual
up arrow 12%

Scheduling
up arrow 23%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 77 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
8%
1-4 years
48%
5-9 years
20%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 79%
dental benefits
Dental: 68%
medical benefits
Vision: 59%
dental benefits
None: 18%
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