Patient care managers oversee patient care for their organization, typically a health care facility such as a hospital, assisted living facility, or medical center. They oversee faculty, providing guidance, training, and discipline as appropriate; they must also ensure operations re as effective and efficient as possible while not compromising patient care. Additionally, patient care managers must communicate effectively with patients and their families as needed.
Other duties may include analyzing institutional processes, as well as creating and reviewing budgets. They must also coordinate with other managers, create schedules, evaluate personnel, and give performance reviews. At all times, patient care managers must ensure they (and the staff they supervise) follow all facility and legal standards related to patient care and privacy.
A bachelor's degree in nursing, social work, or a related field is generally required for this position, as is current licensing in the applicant's field (e.g., status as a registered nurse or registered social worker) for the state in which they work. Patient care managers must be experienced with budgeting and be proficient with basic computer programs such as the Microsoft Office suite. These professionals generally work full time in a health care facility; their hours depend on their employer's needs and hours of operation.
Patient Care Manager Tasks
Work collaboratively and take direction from nursing leadership on nursing strategies.
Provide leadership and direction of operations, administration, evaluation of patient care and evaluation of employees.
Demonstrate professional management and leadership in the clinical practice of nursing.
Responsible for quality of care administered to patients in area of responsibility at all hours.
Collaborate with other disciplines, departments and support services to assure and improve patient outcomes.