Most Patient Coordinators in the United States are women. The median pay for people in this role is approximately $15.78 per hour. The most influential factor affecting pay for this group is location, though the company and experience level have a (lesser) impact as well. Job satisfaction is reported as high by the vast majority of workers. Health benefits are not enjoyed by everyone in this line of work, and one in three lack any coverage at all. Medical benefits are reported by more than half and dental coverage is claimed by around half. The information for this snapshot was generated by responses to the PayScale salary survey.
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$28,216 - $57,387
$28K
$40K
$57K
MEDIAN: $39,815
10%
50%
90%

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$11.79 - $21.54
$12
$16
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$28,216 - $57,387  
   
Bonus
$201.34 - $5,081  
Commission
$7,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,967 - $49,176  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 122
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.79 - $21.54  
   
Overtime
$17.57 - $30.81  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$201.34 - $5,081  
   
Commission
$7,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,967 - $49,176  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 506

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Patient Coordinator

Hospital stays can be stressful for both patients and their families, and it is essential that the patient receives optimal care, attention, and comfort. The person tasked with overseeing quality standards for patient care is the patient care coordinator. The patient care coordinator takes on an advocacy role, acting as a link between the health care system and the patients under their organization's care. The specific roles of the patient coordinator can vary dramatically, as these professionals are hired by a wide range of health care employers. Generally, the patient coordinator's primary tasks include keeping a line of communication open between the patient and the medical staff to help patients understand their treatment options, review the care patients are receiving, and act on feedback received from the patient. Patient coordinators may take on social worker roles for patients who require it.

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Patient Coordinator Tasks

  • Schedule patient visits and answer pre-visit questions, including about billing and preparation.
  • Perform analytical and data entry tasks.
  • Answer patient calls, emails and questions, including finding answers and insurance estimates.
  • Confidentially manage patient accounts, including contact information, insurance, and financial information.

Common Career Paths for Patient Coordinator


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Patient Coordinators who move on to become Dental Office Managers may enjoy significant pay raises, as Dental Office Managers get paid an average of $45K per year.

Patient Care Coordinator Job Listings

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Popular Employer Salaries for Patient Coordinator


Popular Skills for Patient Coordinator


Survey results imply that Patient Coordinators deploy a deep pool of skills on the job. Most notably, skills in Microsoft Office, Accounts Receivable, Patient Education, and Electronic Medical Records (EMR) are correlated to pay that is above average. Skills that seem to negatively impact pay include Bilingual, Medical Records, and Billing. Most people experienced in Customer Service also know Insurance.

Pay by Experience Level for Patient Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Patient Coordinators with a lot of experience do not necessarily enjoy more money. Respondents with less than five years' experience take home $32K on average. In contrast, those who have been around for five to 10 years earn a noticeably higher average of $36K. After working for 10 to 20 years, Patient Coordinators make a median salary of $38K. Individuals who have achieved more than 20 years of experience don't seem to earn much more than people who have 10 to 20 years under their belts; the more senior group reports an average income of $40K.

Pay Difference by Location

National Average: $34,372

Larger city markers indicate a job is popular in that location.

With a pay rate for Patient Coordinators that is 33 percent greater than the national average, San Diego offers a comfortable salary for those in this profession. Patient Coordinators will also find cushy salaries in Chicago (+30 percent), Beverly Hills (+27 percent), Seattle (+26 percent), and New York (+23 percent). In Tampa, salaries are 18 percent below the national average and represent the lowest-paying market. Employers in St. Louis and Philadelphia also lean toward paying below-median salaries (14 percent lower and 5 percent lower, respectively).

Patient Coordinator Reviews

What is it like working as a Patient Coordinator?

Patient Coordinator in Frederick:
"Rewarding and gratifying to work with people everyday."
Pros: The daily interaction with people and my staff. Very gratifying to grow my staff and to assist in patient care.
Cons: I tend to over volunteer when no one wants to do a job. I sometimes get overwhelmed but I am always able to complete the task I take on on a timely basis. I am very flexible and easy adapt to new new cultures and new ways of doing business. Have worked most of my career in a very corporate professional setting. I ways set my abilities above what is expected of me.

Patient Coordinator in Eden Prairie:
"Always something new."
Pros: I like the interaction with interesting people and I enjoy the wide variety of duties. It can be fast-paced and the hours fly by. The doctor is a great practitioner so I feel good about representing him at the front desk.
Cons: Coworker is relative of dentist. I never know who my boss is.

Patient Coordinator in Fountain Valley:
"Everyday Is A New Day."
Pros: Dealing with plastic surgery comes with very interesting cases and patients. You learn something new everyday and make so many personal connections that it never gets boring!
Cons: There are a lot of steps and responsibilities involved when coordinating surgery for the patient. If you let one thing slip, a whole domino effect will force you to cancel surgery or become a liability to the patient's health or the doctor. So it can be very exhausting and too stressful at times.

Related Job Salaries

Key Stats for Patient Coordinator

Gender

Female
94 %
Male
6 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.
Less than 1 year
8%
1-4 years
45%
5-9 years
21%
10-19 years
19%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Coordinator Salaries




National Average
$34,000


Skills That Affect Patient Coordinator Salaries

Microsoft Office
up arrow 12%

Accounts Receivable
up arrow 3%

Patient Education
up arrow 2%

Electronic Medical Records (EMR)
up arrow 1%

Customer Service
0%

Scheduling
0%

Insurance
0%

National Average
$34,000

Medical Terminology
up arrow 1%

Collections
up arrow 3%

Billing
up arrow 6%

Medical Records
up arrow 13%

Bilingual
up arrow 13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 83 votes.

Gender

Female
94 %
Male
6 %

Years of Experience

Less than 1 year
8%
1-4 years
45%
5-9 years
21%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 56%
dental benefits
Dental: 49%
vision benefits
Vision: 34%
dental benefits
None: 34%
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