Patient Coordinator Salary

Women comprise the majority of Patient Coordinators in the United States. Individuals in this line of work make around $15.45 per hour on average. Geography is the biggest factor affecting pay for this group, followed by tenure. Although roughly one in three lack health benefits of any kind, a majority do enjoy medical insurance, and close to one-half get dental coverage, too. Most Patient Coordinators report high levels of job satisfaction. The data for this snapshot was collected from individuals who took PayScale's salary survey.
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$26,517 - $60,584
(Median)
$27K
$40K
$61K
MEDIAN: $39,994
10%
50%
90%

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$11.56 - $21.04
(Median)
$12
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$21K$42K$63K
Salary
$26,517 - $60,584  
   
Bonus
$0.00 - $2,400  
Profit Sharing
$5,000  
Commission
$2,400  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,474 - $49,082  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 137
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.56 - $21.04  
   
Hourly Tips
$0.31  
Overtime
$13.36 - $30.54  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$0.00 - $2,400  
   
Commission
$2,400  
Profit Sharing
$5,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,474 - $49,082  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 589
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Job Description for Patient Coordinator

Hospital stays can be stressful for both patients and their families, and it is essential that the patient receives optimal care, attention, and comfort. The person tasked with overseeing quality standards for patient care is the patient care coordinator. The patient care coordinator takes on an advocacy role, acting as a link between the health care system and the patients under their organization's care. The specific roles of the patient coordinator can vary dramatically, as these professionals are hired by a wide range of health care employers. Generally, the patient coordinator's primary tasks include keeping a line of communication open between the patient and the medical staff to help patients understand their treatment options, review the care patients are receiving, and act on feedback received from the patient. Patient coordinators may take on social worker roles for patients who require it.

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Patient Coordinator Tasks

  • Answer patient calls, emails and questions, including finding answers and insurance estimates.
  • Confidentially manage patient accounts, including contact information, insurance, and financial information.
  • Schedule patient visits and answer pre-visit questions, including about billing and preparation.
  • Perform analytical and data entry tasks.

Common Career Paths for Patient Coordinator


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Many Patient Coordinators move into a Dental Office Manager role, and folks who currently hold that position report a much higher median income of $45K per year.

Patient Care Coordinator Job Listings

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Popular Skills for Patient Coordinator


Patient Coordinators generally report applying a varied skill set to their work. Most notably, skills in Billing, Insurance, Scheduling, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Electronic Medical Records, Bilingual, and Medical Terminology. The majority of those who know Customer Service also know Insurance.

Pay by Experience Level for Patient Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


More years of relevant experience do not necessarily translate to higher paychecks. The average worker who claims fewer than five years of experience earns around $31K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $36K. Patient Coordinators with one to two decades of relevant experience report an average salary of approximately $38K. Patient Coordinators who surpass 20 years on the job report pay that isn't higher than those with 10 to 20 years.

Pay Difference by Location

National Average: $33,766

Larger city markers indicate a job is popular in that location.

Surpassing the national average by 29 percent, Patient Coordinators in Beverly Hills receive some of the highest pay in the country. Patient Coordinators can also look forward to large paychecks in cities like Houston (+28 percent), New York (+26 percent), Denver (+23 percent), and Seattle (+12 percent). Patient Coordinators in Oklahoma City earn salaries far below the national average by 32 percent, proving that geography overwhelmingly affects the pay scale for those in this field. Employers pay around 13 percent less in St. Louis and 6 percent less in Philadelphia, below-median salaries for those in this field.

Patient Coordinator Reviews

What is it like working as a Patient Coordinator?

Patient Coordinator in Frederick:
"Rewarding and gratifying to work with people everyday."
Pros: The daily interaction with people and my staff. Very gratifying to grow my staff and to assist in patient care.
Cons: I tend to over volunteer when no one wants to do a job. I sometimes get overwhelmed but I am always able to complete the task I take on on a timely basis. I am very flexible and easy adapt to new new cultures and new ways of doing business. Have worked most of my career in a very corporate professional setting. I ways set my abilities above what is expected of me.

Patient Coordinator in Eden Prairie:
"Always something new."
Pros: I like the interaction with interesting people and I enjoy the wide variety of duties. It can be fast-paced and the hours fly by. The doctor is a great practitioner so I feel good about representing him at the front desk.
Cons: Coworker is relative of dentist. I never know who my boss is.

Patient Coordinator in Fountain Valley:
"Everyday Is A New Day."
Pros: Dealing with plastic surgery comes with very interesting cases and patients. You learn something new everyday and make so many personal connections that it never gets boring!
Cons: There are a lot of steps and responsibilities involved when coordinating surgery for the patient. If you let one thing slip, a whole domino effect will force you to cancel surgery or become a liability to the patient's health or the doctor. So it can be very exhausting and too stressful at times.

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Experience Affects Patient Coordinator Salaries




National Average
$34,000


Skills That Affect Patient Coordinator Salaries

Billing
up arrow 9%

Insurance
up arrow 1%

Scheduling
0%

National Average
$34,000

Customer Service
up arrow 1%

Collections
up arrow 1%

Medical Records
up arrow 4%

Medical Terminology
up arrow 7%

Bilingual
up arrow 11%

Electronic Medical Records (EMR)
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 112 votes.

Gender

Female
96 %
Male
4 %

Years of Experience

Less than 1 year
8%
1-4 years
41%
5-9 years
24%
10-19 years
19%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 60%
dental benefits
Dental: 49%
medical benefits
Vision: 31%
dental benefits
None: 32%
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