With around three in four of Patient Financial Services Directors in the United States reporting more than 10 years of experience in the field, this area is heavily weighted toward experienced professionals. Pay ranges from $56K to $119K per year and averages out to $80K per year. Medical benefits are awarded to a large number, and most earn dental coverage. Most Patient Financial Services Directors like their work and job satisfaction is high. This report is based on responses to the PayScale salary survey.

$58,495 - $120,172
(Median)
$58K
$80K
$120K
MEDIAN: $79,903
10%
50%
90%

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$17.79 - $45.69
(Median)
$18
$24
$46
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Salary
$58,495 - $120,172  
   
Bonus
$0.00 - $12,700  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$56,225 - $119,363  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 98
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$25$50$75
Hourly Rate
$17.79 - $45.69  
   
Overtime
$35.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$50K$100K$150K
Bonus
$0.00 - $12,700  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$56,225 - $119,363  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 10
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Job Description for Patient Financial Services Director

A director of patient financial services reports directly to their chief financial officer and is in charge of several important procedures. They monitor activities between collection and insurance agencies, along with patient activity. Their main concern is working within the limits of their contracts, legal terms, and several regulatory requirements. This influences how they work within their department and is of the utmost importance.

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Patient Financial Services Director Tasks

  • Directs the patient accounts staff to ensure billing, collections and customer services are in compliance with professional, state and federal standards.
  • Oversee and plan department goals, patient account receivables, cash budgets and forecasts.
  • Plan, implement and monitor accounting processes and procedures.
  • Create, implement and audit patient account processes to ensure timeliness, accuracy and compliance in order to maximize reimbursement.

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Pay by Experience Level for Patient Financial Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Experience and pay tend to be weakly linked for Patient Financial Services Directors — those with more experience do not necessarily bring in higher earnings. The average worker who claims fewer than five years of experience earns around $67K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $80K. Patient Financial Services Directors with one to two decades of relevant experience report an average salary of approximately $85K. Patient Financial Services Directors with more than 20 years of experience report incomes that are only modestly higher; the median for these old hands hovers around $87K.

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Experience Affects Patient Financial Services Director Salaries

Late-Career
up arrow 6%

Experienced
up arrow 4%

National Average
$82,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 18%

Skills That Affect Patient Financial Services Director Salaries

Accounts Receivable
up arrow 23%

National Average
$82,000

Collections
up arrow 4%

bill collections
up arrow 6%

Medicaid & Medicare Billing
up arrow 7%

Billing
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 13 votes.

Gender

Female
98 %
Male
2 %

Years of Experience

Less than 1 year
1%
1-4 years
8%
5-9 years
16%
10-19 years
33%
20 years or more
42%

Common Health Benefits

medical benefits
Medical: 87%
dental benefits
Dental: 80%
medical benefits
Vision: 61%
dental benefits
None: 7%
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