Patient Financial Services Director Salary

More than two-thirds of Patient Financial Services Directors in the United States are seasoned employees who have more than 10 years of experience in the field. Pay ranges from $54K to $123K per year, and the average comes out to $81K per year. The vast majority of Patient Financial Services Directors (80 percent) who responded to the survey are women. Medical benefits are awarded to a large number, and a fair number earn dental coverage. For the most part, Patient Financial Services Directors enjoy their work and report high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.

$56,796 - $122,073
(Median)
$57K
$81K
$120K
MEDIAN: $80,511
10%
50%
90%

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$15.15 - $48.38
(Median)
$15
$24
$48
MEDIAN: $23.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Salary
$56,796 - $122,073  
   
Bonus
$0.00 - $13,707  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$54,183 - $123,208  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 159
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$25$50$75
Hourly Rate
$15.15 - $48.38  
   
Overtime
$34.33 - $35.88  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$50K$100K$150K
Bonus
$0.00 - $13,707  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$54,183 - $123,208  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 17
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Job Description for Patient Financial Services Director

A director of patient financial services reports directly to their chief financial officer and is in charge of several important procedures. They monitor activities between collection and insurance agencies, along with patient activity. Their main concern is working within the limits of their contracts, legal terms, and several regulatory requirements. This influences how they work within their department and is of the utmost importance.

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Patient Financial Services Director Tasks

  • Directs the patient accounts staff to ensure billing, collections and customer services are in compliance with professional, state and federal standards.
  • Oversee and plan department goals, patient account receivables, cash budgets and forecasts.
  • Plan, implement and monitor accounting processes and procedures.
  • Create, implement and audit patient account processes to ensure timeliness, accuracy and compliance in order to maximize reimbursement.

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Patient Financial Services Directors report a narrow range of specific skills. Those who have experience with Accounts Receivable, Collections, and Medicaid & Medicare Billing can expect to be compensated well for these skills. Skills that are correlated to lower pay, on the other hand, include Medicaid & Medicare Billing.

Pay by Experience Level for Patient Financial Services Director

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average worker who claims fewer than five years of experience earns around $68K. In contrast, however, individuals who report five to 10 years in this occupation see a much larger median of $84K. Patient Financial Services Directors with one to two decades of relevant experience report an average salary of approximately $83K. Survey participants who have worked for more than two decades report bringing in $89K on average.

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Experience Affects Patient Financial Services Director Salaries

Late-Career
up arrow 8%

Mid-Career
up arrow 2%

Experienced
up arrow 1%

National Average
$82,000

Entry-Level
up arrow 17%

Skills That Affect Patient Financial Services Director Salaries

Accounts Receivable
up arrow 18%

National Average
$82,000

Collections
up arrow 3%

Medicaid & Medicare Billing
up arrow 4%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 33 votes.

Gender

Female
80 %
Male
20 %

Years of Experience

Less than 1 year
1%
1-4 years
8%
5-9 years
18%
10-19 years
39%
20 years or more
34%

Common Health Benefits

medical benefits Medical: 86% dental benefits Dental: 76%
vision benefits Vision: 61% employee benefits None: 8%
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