Patient Relations Liaison Salary

The average wage for a Patient Relations Liaison is $15.66 per hour. For the first five to ten years in this position, pay increases somewhat, but any additional experience does not have a big effect on pay. Most people move on to other jobs if they have more than 20 years' experience in this field.

$28,383 - $56,217
$28K
$42K
$56K
MEDIAN: $42,352
10%
50%
90%

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$11.06 - $22.91
$11
$16
$23
MEDIAN: $15.62
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$28,383 - $56,217  
   
Bonus
$1,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,386 - $53,408  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 31
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$12$24$36
Hourly Rate
$11.06 - $22.91  
   
Overtime
$18.22 - $35.96  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$24K$48K$72K
Bonus
$1,000  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,386 - $53,408  
Country: United States | Currency: USD | Updated: 4 May 2017 | Individuals Reporting: 60

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United States (change)

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Job Description for Patient Relations Liaison

Patient relations liaisons are tasked with providing information and support to National Health Service patients, as well as their relatives and caregivers. These liaisons must be friendly and have interpersonal skills while also remaining communicative at all times, as they are expected to provide information in ways that are easily understood and processed by non-medical professionals.

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Patient Relations Liaison Tasks

  • Serve as intermediary between health care organization and patients, and patients' relatives in resolving patient care problems.
  • Prepare incident reports for potential legal issues.
  • Describe and interpret health care procedures and policies to patients.
  • Convey questions, complaints, problems, and concerns of patients to proper personnel.
  • Resolve patients' complaints and grievances.

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Key Stats for Patient Relations Liaison

Gender

Female
89 %
Male
11 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.
Less than 1 year
14%
1-4 years
55%
5-9 years
13%
10-19 years
15%
20 years or more
2%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Relations Liaison Salaries

Mid-Career
▲14%

Experienced
▲12%

National Average
$36,000

Entry-Level
▼2%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 5 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
14%
1-4 years
55%
5-9 years
13%
10-19 years
15%
20 years or more
2%

Common Health Benefits

medical benefits
Medical: 89%
dental benefits
Dental: 83%
vision benefits
Vision: 74%
no benefits
None: 8%
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