Median pay for Patient Relations Managers in the United States is around $57K annually. For the most part, people in this position report moderate levels of job satisfaction. A strong majority report receiving medical and dental coverage from their employers and the greater part collect vision insurance. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$39,774 - $79,633
(Median)
$40K
$57K
$80K
MEDIAN: $57,193
10%
50%
90%

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$15.84 - $35.51
(Median)
$16
$25
$36
MEDIAN: $25.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$27K$54K$81K
Salary
$39,774 - $79,633  
   
Bonus
$3,250  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,906 - $76,903  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 55
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$13$26$39
Hourly Rate
$15.84 - $35.51  
   
Overtime
$18.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$26K$52K$78K
Bonus
$3,250  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$38,906 - $76,903  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 11
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Job Description for Patient Relations Manager

Patient relations managers serve as the face of the office and are responsible for handling patients' questions, comments, and concerns. They must be able to adapt to any type of situation, think quickly on their feet, and treat each patient as a valued client and ensure that they are cared for in a quick and efficient manner. They must also be comfortable working in a fast-paced environment.

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Patient Relations Manager Tasks

  • Ensures thorough and timely resolution of patient issues, concerns, and complaints.
  • Liaison between patients, their families, and the organization's physicians, departments and administration.
  • Responsible for managing patient relations and complaint activity.

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Pay by Experience Level for Patient Relations Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Those who have worked for fewer than five years take home a median salary of $55K, and workers with five to 10 years of experience earn a higher $58K on average. For Patient Relations Managers, 10 to 20 years of experience on the job amounts to an average salary of $51K. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $67K on average.

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Experience Affects Patient Relations Manager Salaries

Late-Career
up arrow 18%

Mid-Career
up arrow 3%

National Average
$56,000

Entry-Level
up arrow 3%

Experienced
up arrow 9%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 8 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
12%
1-4 years
32%
5-9 years
20%
10-19 years
24%
20 years or more
12%

Common Health Benefits

medical benefits
Medical: 71%
dental benefits
Dental: 75%
medical benefits
Vision: 62%
dental benefits
None: 17%
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