Patient Relations Manager Salary
|Salary||$40,522 - $83,082|
|Total Pay (|
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).)
|$39,661 - $82,035|
|Total Pay (||$39,661 - $82,035|
Job Description for Patient Relations Manager
Patient relations managers serve as the face of the office and are responsible for handling patients' questions, comments, and concerns. They must be able to adapt to any type of situation, think quickly on their feet, and treat each patient as a valued client and ensure that they are cared for in a quick and efficient manner. They must also be comfortable working in a fast-paced environment.Read More...
In addition to handling patients' questions or concerns, patient relations managers must be able to explain payment options and insurance. As such, a strong background in the medical insurance field is highly beneficial to convey these policies to patients in a clear and concise manner. While working with patients is an important part of the job, they must also be able to work closely with insurance companies to ensure that proper policies and payments are followed and received.
At least three years of prior experience in the field are generally required for this position, and patient relations managers are also tasked with reaching out to the community to gain new clients, such as assembling an event or class as part of community outreach. Requirements may also include the ability to work a switchboard, experience with Microsoft Word, Excel, and PowerPoint, and familiarity with marketing and medical terminology. (Copyright 2017 PayScale.com)
Patient Relations Manager Tasks
- Ensures thorough and timely resolution of patient issues, concerns, and complaints.
- Liaison between patients, their families, and the organization's physicians, departments and administration.
- Responsible for managing patient relations and complaint activity.
Patient Relations Manager Job Listings
Pay by Experience Level for Patient Relations Manager
Pay by Experience for a Patient Relations Manager has a positive trend. An entry-level Patient Relations Manager with less than 5 years of experience can expect to earn an average total compensation of $55,000 based on 30 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Relations Manager with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $59,000 based on 18 salaries. An experienced Patient Relations Manager which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $57,000 based on 19 salaries. A Patient Relations Manager with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $64,000 based on 7 salaries.
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Key Stats for Patient Relations Manager
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