Patient Relations Manager Salary

Median pay for Patient Relations Managers in the United States lies in the neighborhood of $59K annually. Medical benefits are awarded to a strong majority, and a fair number earn dental coverage. For the most part, people in this position report moderate levels of job satisfaction. Most Patient Relations Managers survey respondents are women (72 percent). This report is based on responses to the PayScale salary survey.
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$40,225 - $81,628
$40K
$59K
$82K
MEDIAN: $58,983
10%
50%
90%

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$15.78 - $33.82
$16
$22
$34
MEDIAN: $22.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Salary
$40,225 - $81,628  
   
Bonus
$4,263  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,524 - $79,803  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 53
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$14$28$42
Hourly Rate
$15.78 - $33.82  
   
Overtime
$18.10  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$28K$56K$84K
Bonus
$4,263  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$39,524 - $79,803  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 10

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United States (change)

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Job Description for Patient Relations Manager

Patient relations managers serve as the face of the office and are responsible for handling patients' questions, comments, and concerns. They must be able to adapt to any type of situation, think quickly on their feet, and treat each patient as a valued client and ensure that they are cared for in a quick and efficient manner. They must also be comfortable working in a fast-paced environment.

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Patient Relations Manager Tasks

  • Responsible for managing patient relations and complaint activity.
  • Liaison between patients, their families, and the organization's physicians, departments and administration.
  • Ensures thorough and timely resolution of patient issues, concerns, and complaints.

Patient Relations Manager Job Listings

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Pay by Experience Level for Patient Relations Manager

Median of all compensation (including tips, bonus, and overtime) by years of experience.


People who have worked for fewer than five years bring home $55K on average. Median compensation in the five-to-10 year group, however, is higher at approximately $59K. Patient Relations Managers who work for 10 to 20 years in their occupation tend to earn about $57K. Survey participants who have worked for more than two decades report bringing in $64K on average.

Related Job Salaries

Key Stats for Patient Relations Manager

Gender

Female
72 %
Male
28 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.
Less than 1 year
14%
1-4 years
27%
5-9 years
21%
10-19 years
27%
20 years or more
11%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Relations Manager Salaries

Late-Career
▲10%

Mid-Career
▲1%

National Average
$58,000

Experienced
▼2%

Entry-Level
▼6%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 5 votes.

Gender

Female
72 %
Male
28 %

Years of Experience

Less than 1 year
14%
1-4 years
27%
5-9 years
21%
10-19 years
27%
20 years or more
11%

Common Health Benefits

medical benefits
Medical: 72%
dental benefits
Dental: 79%
vision benefits
Vision: 64%
dental benefits
None: 15%
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