Patient Relations Representative Salary

A Patient Relations Representative earns an average wage of $15.37 per hour. Most people with this job move on to other positions after 20 years in this career.

$30,908 - $58,462
$31K
$42K
$58K
MEDIAN: $42,408
10%
50%
90%

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$11.59 - $21.81
$12
$15
$22
MEDIAN: $15.37
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$30,908 - $58,462  
   
Bonus
$1,200  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,805 - $49,585  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 44
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.59 - $21.81  
   
Overtime
$23.33  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,200  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,805 - $49,585  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 123

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Job Description for Patient Relations Representative

Patient relations representatives are responsible for interacting with and providing great service to patients and their families, including responding to questions, filling out paperwork, providing information, and serving as liaisons for their institutions.

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Patient Relations Representative Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Patient Relations Representative Job Listings

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Pay by Experience Level for Patient Relations Representative

Pay by Experience for a Patient Relations Representative has a positive trend. An entry-level Patient Relations Representative with less than 5 years of experience can expect to earn an average total compensation of $33,000 based on 103 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Relations Representative with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $34,000 based on 53 salaries. An experienced Patient Relations Representative which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $34,000 based on 34 salaries. A Patient Relations Representative with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $49,000 based on 11 salaries.

Related Job Salaries

Key Stats for Patient Relations Representative

Gender

Female
84 %
Male
16 %

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.
Less than 1 year
7%
1-4 years
42%
5-9 years
25%
10-19 years
20%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Relations Representative Salaries

Late-Career
▲47%

Mid-Career
▲2%

Experienced
▲1%

National Average
$34,000

Entry-Level
▼3%

Skills That Affect Patient Relations Representative Salaries

Customer Relations
▲5%

Scheduling
▼0%

National Average
$34,000


Electronic Medical Records (EMR)
▼22%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 17 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
25%
10-19 years
20%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 83%
dental benefits
Dental: 70%
vision benefits
Vision: 62%
no benefits
None: 14%