Patient Relations Representative Salary

A Patient Relations Representative earns an average wage of $14.99 per hour. Most people with this job move on to other positions after 20 years in this career.

$30,017 - $64,250
(Median)
$30K
$44K
$64K
MEDIAN: $43,602
10%
50%
90%

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$11.40 - $20.13
(Median)
$11
$15
$20
MEDIAN: $14.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Salary
$30,017 - $64,250  
   
Bonus
$0.00 - $1,208  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,854 - $52,262  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 70
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.40 - $20.13  
   
Overtime
$0.36 - $29.38  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $1,208  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,854 - $52,262  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 146
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Job Description for Patient Relations Representative

Patient relations representatives are responsible for interacting with and providing great service to patients and their families, including responding to questions, filling out paperwork, providing information, and serving as liaisons for their institutions.

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Patient Relations Representative Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.

Patient Relations Representative Job Listings

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Pay by Experience Level for Patient Relations Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Patient Relations Representative Salaries

Late-Career
up arrow 23%

Experienced
up arrow 14%

National Average
$34,000

Mid-Career
up arrow 2%

Entry-Level
up arrow 4%

Skills That Affect Patient Relations Representative Salaries

Customer Service
0%

National Average
$34,000

Scheduling
up arrow 2%

Electronic Medical Records (EMR)
up arrow 3%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 27 votes.

Gender

Female
79 %
Male
21 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
27%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 85%
dental benefits
Dental: 76%
medical benefits
Vision: 64%
dental benefits
None: 11%
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