A Patient Relations Representative earns an average wage of $15.34 per hour. Most people with this job move on to other positions after 20 years in this career.

$29,470 - $58,197
(Median)
$29K
$42K
$58K
MEDIAN: $41,960
10%
50%
90%

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$11.70 - $21.79
(Median)
$12
$15
$22
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Salary
$29,470 - $58,197  
   
Bonus
$1,100  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,998 - $49,734  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 45
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.70 - $21.79  
   
Overtime
$22.93  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$1,100  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,998 - $49,734  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 127
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Job Description for Patient Relations Representative

Patient relations representatives are responsible for interacting with and providing great service to patients and their families, including responding to questions, filling out paperwork, providing information, and serving as liaisons for their institutions.

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Patient Relations Representative Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Relations Representative Job Listings

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Pay by Experience Level for Patient Relations Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Related Job Salaries

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Experience Affects Patient Relations Representative Salaries

Late-Career
up arrow 47%

Experienced
up arrow 3%

Mid-Career
up arrow 2%

National Average
$33,000

Entry-Level
up arrow 3%

Skills That Affect Patient Relations Representative Salaries

Customer Relations
up arrow 6%

Customer Service
0%

Scheduling
0%

National Average
$33,000

Electronic Medical Records (EMR)
up arrow 21%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 19 votes.

Gender

Female
84 %
Male
16 %

Years of Experience

Less than 1 year
7%
1-4 years
41%
5-9 years
26%
10-19 years
18%
20 years or more
8%

Common Health Benefits

medical benefits
Medical: 81%
dental benefits
Dental: 68%
medical benefits
Vision: 57%
dental benefits
None: 16%
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