Patient Services Coordinator Salary

Women account for the majority of Patient Services Coordinators in the United States. The entire group has an average salary of $15.20 per hour. Lower pay rates hover around $11.51 per hour, and the higher rates verge on $20.80. Compensation for this group is mainly affected by geographic location, but the specific employer and experience level are influential factors as well. Most Patient Services Coordinators report high levels of job satisfaction. Medical benefits are awarded to a strong majority, and a fair number earn dental coverage. This overview is based on answers to PayScale's salary questionnaire.
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$27,220 - $51,050
(Median)
$27K
$38K
$51K
MEDIAN: $37,507
10%
50%
90%

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$11.51 - $20.80
(Median)
$12
$15
$21
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Salary
$27,220 - $51,050  
   
Bonus
$0.00 - $1,018  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,549 - $47,252  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 169
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$11.51 - $20.80  
   
Overtime
$5.32 - $30.18  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $1,018  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$24,549 - $47,252  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 483

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Job Description for Patient Services Coordinator

Patient services coordinators perform a variety of tasks related to handling patients and any relevant paperwork. In their day-to-day work, the patient services coordinator is responsible for greeting, screening, and transporting patients to the scanning room. They are also in charge of handling the patient’s paperwork, as well as making sure the patient understands what each test does and when results will be available. Patient services coordinators also answer questions about exams, ensure patients are comfortable, and enter relevant patient information into the computer systems. These coordinators also perform administrative duties, serving as a receptionist, answering phones, scheduling patient appointments, and maintaining equipment and a supply inventory.

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Patient Services Coordinator Tasks

  • Communicate with patients, visitors, and monitor daily status reports.
  • Maintain and process the visitor schedule.
  • Provides clerical support, patient registration, and customer service.

Common Career Paths for Patient Services Coordinator


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For Patient Services Coordinators, career advancements do not tend to correlate with a rise in salary. On average, lower-level Patient Services Coordinators earn similar salaries to those in higher-end positions like Administrative Assistant.

Patient Services Coordinator Job Listings

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Popular Employer Salaries for Patient Services Coordinator


Patient Services Coordinators flock to Massachusetts General Hospital, Novant Health, M. D. Anderson Cancer Center, Swedish Medical Center, and Mass General, highly regarded companies that employ a generous number of people in this profession. Swedish Medical Center offers the highest compensation with a median salary of $40K.

Novant Health offers the lowest pay in the field with a median salary of just $27K. There's also little variation in pay at the company, with pay ranging from $22K to $31K.

Popular Skills for Patient Services Coordinator


Job skills reported by Patient Services Coordinators are limited. Those who have experience with Insurance, Customer Service, and Scheduling can expect to be compensated well for these skills. Most people who know Customer Service also know Insurance.

Pay by Experience Level for Patient Services Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Patient Services Coordinators, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Average salaries for inexperienced employees average out to around $32K, but folks who have five to 10 years of experience earn a higher median of $34K. On average, Patient Services Coordinators make $36K following one to two decades on the job. Old hands boasting more than twenty years of relevant experience report pay that is more or less commensurate with that extensive experience; average earnings for this group come out to approximately $39K.

Pay Difference by Location


Washington offers some of the highest pay in the country for Patient Services Coordinators, 29 percent above the national average. Patient Services Coordinators can also look forward to large paychecks in cities like Minneapolis (+22 percent), Seattle (+18 percent), New York (+11 percent), and Boston (+7 percent). Falling short of the national average by 13 percent, the area with the worst salaries is Winston-Salem. Employers pay around 13 percent less in Charlotte and 8 percent less in Austin, below-median salaries for those in this field.

Patient Services Coordinator Reviews

What is it like working as a Patient Services Coordinator?

Patient Services Coordinator in New Berlin:
Pros: Getting the smile on the patients face when you have taken the stress from them when they are feeling good or are worried there is something medically wrong with them.
Cons: All patients feel they are the only patient I have to see and schedule appointments for.

Related Job Salaries

United States (change)

Experience Affects Patient Services Coordinator Salaries




National Average
$33,000


Skills That Affect Patient Services Coordinator Salaries

Insurance
0%

National Average
$33,000

Customer Service
up arrow 1%

Scheduling
up arrow 2%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 101 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
5%
1-4 years
44%
5-9 years
24%
10-19 years
18%
20 years or more
10%

Common Health Benefits

medical benefits Medical: 80% dental benefits Dental: 72%
vision benefits Vision: 59% employee benefits None: 16%