Patient Services Coordinators in the United States are largely women. The group as a whole has a nationwide average of $15.51 per hour for pay. The company is the biggest factor affecting pay for this group, followed by geography and experience level. Medical benefits are awarded to most, and a strong majority earn dental coverage. Most Patient Services Coordinators report high levels of job satisfaction. The information for this snapshot was generated by responses to the PayScale salary survey.
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$29,413 - $54,300
(Median)
$29K
$36K
$54K
MEDIAN: $36,286
10%
50%
90%

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$11.99 - $20.31
(Median)
$12
$16
$20
MEDIAN: $15.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$19K$38K$57K
Salary
$29,413 - $54,300  
   
Bonus
$-0.49 - $2,923  
Commission
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,400 - $44,986  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 92
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$11$22$33
Hourly Rate
$11.99 - $20.31  
   
Overtime
$13.57 - $31.81  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$22K$44K$66K
Bonus
$-0.49 - $2,923  
   
Commission
$4,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$25,400 - $44,986  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 489
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Job Description for Patient Services Coordinator

Patient services coordinators perform a variety of tasks related to handling patients and any relevant paperwork. In their day-to-day work, the patient services coordinator is responsible for greeting, screening, and transporting patients to the scanning room. They are also in charge of handling the patient’s paperwork, as well as making sure the patient understands what each test does and when results will be available. Patient services coordinators also answer questions about exams, ensure patients are comfortable, and enter relevant patient information into the computer systems. These coordinators also perform administrative duties, serving as a receptionist, answering phones, scheduling patient appointments, and maintaining equipment and a supply inventory.

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Patient Services Coordinator Tasks

  • Communicate with patients, visitors, and monitor daily status reports.
  • Maintain and process the visitor schedule.
  • Provides clerical support, patient registration, and customer service.

Common Career Paths for Patient Services Coordinator


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Patient Services Coordinators who go on to become Administrative Assistants may see somewhat stagnant compensation. On average, an Administrative Assistant, an upper-level role, pays $31K.

Patient Services Coordinator Job Listings

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Popular Employer Salaries for Patient Services Coordinator


Known for taking on a considerable number of Patient Services Coordinators, Novant Health, Massachusetts General Hospital, Swedish Medical Center, myeyedr, and M. D. Anderson Cancer Center are leading firms in the industry. Those at Swedish Medical Center can expect to make the most, with the company offering a median salary of $39K.

Popular Skills for Patient Services Coordinator


Patient Services Coordinators generally report applying a varied skill set to their work. Most notably, facility with Microsoft Office and Electronic Medical Records (EMR) are correlated to pay that is significantly above average, leading to increases of 23 percent and 5 percent, respectively. Most people who know Customer Service also know Insurance.

Pay by Experience Level for Patient Services Coordinator

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Patient Services Coordinators, level of experience appears to be a somewhat less important part of the salary calculation — more experience does not correlate to noticeably higher pay. Workers in their first five years can expect to earn $32K, but people who have been around for five to 10 years earn a noticeably bigger sum of $35K. Patient Services Coordinators claiming one to two decades of experience make an estimated median of $37K. Patient Services Coordinators with more than 20 years of experience report incomes that are no higher than those with 10 to 20 years on the job.

Pay Difference by Location

National Average: $33,304

Larger city markers indicate a job is popular in that location.

Washington offers some of the highest pay in the country for Patient Services Coordinators, 25 percent above the national average. Patient Services Coordinators can also look forward to large paychecks in cities like New York (+20 percent), Minneapolis (+19 percent), Seattle (+16 percent), and Boston (+12 percent). The lowest-paying market is Winston-Salem, which sits 21 percent below the national average, proving that location is a significant contributor to overall pay. Charlotte and St. Louis are a couple other places where companies are known to pay below the median — salaries are 11 percent lower and 5 percent lower, respectively.

Patient Services Coordinator Reviews

What is it like working as a Patient Services Coordinator?

Patient Services Coordinator in Fargo:
"Helping shape a new culture within company."
Pros: Leading others into what I want them to do. The location. The leadership. The unique business structure. Versatility.
Cons: Constant interruptions. Stress. Bad hiring decisions from the past. Lack of infrastructure. Emotionally bankrupt people.

Patient Services Coordinator in New Berlin:
Pros: Getting the smile on the patients face when you have taken the stress from them when they are feeling good or are worried there is something medically wrong with them.
Cons: All patients feel they are the only patient I have to see and schedule appointments for.

Related Job Salaries

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Experience Affects Patient Services Coordinator Salaries




National Average
$33,000


Skills That Affect Patient Services Coordinator Salaries

Microsoft Office
up arrow 23%


Scheduling
up arrow 1%

Insurance
up arrow 1%

Billing
up arrow 1%

National Average
$33,000

Customer Service
up arrow 1%

Data Entry
up arrow 1%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 48 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
22%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 84%
dental benefits
Dental: 78%
medical benefits
Vision: 64%
dental benefits
None: 12%
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