Patient Services Representative Salary (United States)

The average wage for a Patient Services Representative is $13.67 per hour. Pay for this job does not change much by experience, with the most experienced earning only a bit more than the least. Most people move on to other jobs if they have more than 20 years' experience in this field.
Patient Services Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$22,470 - $41,743
(Median)
22K
28K
32K
37K
42K
MEDIAN: $32,199
10%
25%
50%
75%
90%
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Patient Services Representative Total Pay (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.30 - $17.90
(Median)
10
12
14
16
18
MEDIAN: $13.00
10%
25%
50%
75%
90%
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National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$14K$28K$42K
Salary
$22,470 - $41,743  
   
Bonus
$0.00 - $966  
Profit Sharing
$300.00 - $17,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,947 - $38,966  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,906
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$9$18$27
Hourly Rate
$10.30 - $17.90  
   
Overtime
$12.66 - $26.69  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$18K$36K$54K
Bonus
$0.00 - $966  
   
Profit Sharing
$300.00 - $17,000  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$21,947 - $38,966  
PayScale
Country: United States | Currency: USD | Updated: 5 Aug 2014 | Individuals Reporting: 1,906
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Job Description for Patient Services Representative

A patient services representative is responsible for a variety of activities related to patient intake and care. They work in medical offices and serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork. In offices that have a very large patient base, this can be a very fast paced job that requires a lot of multitasking.
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Patient Services Representative Tasks
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Common Career Paths for Patient Services Representative

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Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Representative

Popular Skills for Patient Services Representative

Pay by Experience Level for Patient Services Representative

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference By Location

Boston
up arrow 20%
up arrow 15%
up arrow 13%
Atlanta
up arrow 8%
up arrow 7%
Dallas
up arrow 3%
National Average
$29,000
up arrow 2%
Richmond
up arrow 7%
Orlando
up arrow 10%
up arrow 11%
Larger circles over a city indicate a job is popular in that location.

Related Job Salaries

Experience Affects Patient Services Representative Salaries

National Average
$29,000

Skills That Affect Patient Services Representative Salaries

Collections
up arrow 9%
Scheduling
up arrow 2%
Electronic Medical Records (EMR)
up arrow 2%
Phone Support
up arrow 2%
Customer Service
up arrow 1%
Insurance
up arrow 1%
Typing
0%
National Average
$29,000
Microsoft Office
up arrow 1%
Data Entry
up arrow 2%
Customer Relations
up arrow 2%
Medicaid & Medicare Billing
up arrow 2%
Medical Coding
up arrow 3%

Job Satisfaction

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Highly satisfied
Rated 4 out of 5 based on 324 votes.

Gender

Female
90%
female alumni
 
Male
10%
male alumni

Years of Experience

Less than 1 year
7%
1-4 years
42%
5-9 years
25%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits Medical: 79% dental benefits Dental: 70%
vision benefits Vision: 55% employee benefits None: 18%
Find Out Exactly What You Should Be Paid
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