Patient Services Specialist Salary

Women make up the vast majority of Patient Services Specialists in the United States. The average pay in this industry is approximately $13.81 per hour. The pay spectrum stretches from $10.88 per hour to $18.12. The most influential factor affecting pay for this group is residence, though career duration and the specific company have a (lesser) impact as well. Medical benefits are awarded to most, and the greater part earn dental coverage. Most workers in this position report high levels of job satisfaction. The numbers in this rundown were provided by PayScale's salary survey participants.
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$24,603 - $47,792

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$10.88 - $18.12

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,603 - $47,792  
   
Bonus
$0.00 - $586  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,115 - $40,307  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 62
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.88 - $18.12  
   
Overtime
$5.75 - $29.22  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $586  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,115 - $40,307  
Country: United States | Currency: USD | Updated: 18 Jul 2015 | Individuals Reporting: 360
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Novacare Rehabilitation leads the field in terms of pay, with a median salary of $27K.

With a median salary of $24K, Scott & White Hospital and Clinic provides Patient Services Specialists with the lowest pay in their field; moreover, earnings are capped at only $36K, limiting employee salary growth.

Popular Skills for Patient Services Specialist


Patient Services Specialists report using a pretty varied skill set on the job. Most notably, skills in Insurance, Scheduling, Data Entry, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Electronic Medical Records and Billing. Most people familiar with Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The median compensation for relatively untried workers is $29K; in the five-to-10 year group, it's higher at around $30K. Patient Services Specialists bring in $30K after working for 10 to 20 years. Old hands who claim more than two decades on the job enjoy average earnings of $37K.

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 26%



National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Insurance
up arrow 2%

Scheduling
up arrow 2%

Data Entry
up arrow 1%

National Average
$30,000

Customer Service
up arrow 1%

Billing
up arrow 4%

Electronic Medical Records (EMR)
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
23%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 67%
vision benefits Vision: 57% employee benefits None: 17%
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