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Patient Services Specialist Salary

Women account for the majority of Patient Services Specialists in the United States. The entire group has an average salary of $13.74 per hour. The bottom of the pay range sits near $10.87 per hour, and the top verges on $17.83. While career duration and the individual firm impact pay for this group, residence is the most influential factor. A large number report receiving medical coverage from their employers and the greater part collect dental insurance. Most Patient Services Specialists report high levels of job satisfaction. This snapshot results from replies to PayScale's salary survey.
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$24,603 - $47,792
(Median)
$25K
$39K
$48K
MEDIAN: $38,549
10%
50%
90%

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$10.87 - $17.83
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,603 - $47,792  
   
Bonus
$0.00 - $590  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,132 - $40,234  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 62
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.87 - $17.83  
   
Overtime
$2.21 - $29.09  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $590  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,132 - $40,234  
Country: United States | Currency: USD | Updated: 31 Mar 2015 | Individuals Reporting: 313

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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Not only do salaries lack room to grow — pay ranges from $21K to just $35K — but Scott & White Hospital and Clinic offers the lowest pay in town to boot, with a median paycheck of $24K.

Popular Skills for Patient Services Specialist


Survey results show that Patient Services Specialists use a fair number of skills. Most notably, skills in Scheduling, Insurance, Data Entry, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Electronic Medical Records and Billing. Most people familiar with Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker's salary is approximately $29K, and people with five to 10 years of experience bring in more at around $30K on average. Patient Services Specialists bring in $30K after working for 10 to 20 years. Patient Services Specialists who have spent more than 20 years on the job report earning a significantly higher median of $37K.

Related Job Salaries

United States (change)

Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 24%

Mid-Career
up arrow 2%

Experienced
up arrow 2%

National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Scheduling
up arrow 4%

Insurance
up arrow 2%

National Average
$30,000

Customer Service
up arrow 1%

Data Entry
up arrow 1%

Billing
up arrow 5%

Electronic Medical Records (EMR)
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
6%
1-4 years
44%
5-9 years
23%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 67%
vision benefits Vision: 58% employee benefits None: 16%