Patient Services Specialist Salary

Women make up the vast majority of Patient Services Specialists in the United States. The average pay in this industry is approximately $13.71 per hour. Earnings sit near $10.80 per hour on the lower side but can approach $18.11 on the higher side. The most influential factor affecting pay for this group is geography, though years of experience and the individual firm have a (lesser) impact as well. A fair number report receiving medical coverage from their employers and more than half collect dental insurance. Work is enjoyable for Patient Services Specialists, who typically claim high levels of job satisfaction. The information for this rundown comes from respondents who completed PayScale's salary questionnaire.
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$24,911 - $45,746
(Median)
$25K
$37K
$46K
MEDIAN: $37,275
10%
50%
90%

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$10.80 - $18.11
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,911 - $45,746  
   
Bonus
$0.00 - $603  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,897 - $40,033  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.80 - $18.11  
   
Hourly Tips
$0.00  
Overtime
$5.93 - $28.90  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $603  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,897 - $40,033  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 421
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Patient Services Specialists seeking a sizable paycheck can earn the most at Novacare Rehabilitation, where the average salary comes to $27K.

Pay for Patient Services Specialists is the lowest at Scott & White Hospital and Clinic, which has a median salary of $23K. In addition, there's little room to grow there, with salaries maxing out at $36K.

Popular Skills for Patient Services Specialist


Survey results imply that Patient Services Specialists put a diverse skill set to use. Most notably, skills in Data Entry, Insurance, Scheduling, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Electronic Medical Records and Billing. Those educated in Customer Service tend to be well versed in Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The median compensation for relatively untried workers is $28K; in the five-to-10 year group, it's higher at around $31K. Patient Services Specialists bring in $30K after working for 10 to 20 years. Patient Services Specialists who have spent more than 20 years on the job report earning a significantly higher median of $38K.

Pay Difference by Location

National Average: $29,579

Larger city markers indicate a job is popular in that location.

With a pay rate for Patient Services Specialists that is 30 percent greater than the national average, Seattle offers a comfortable salary for those in this profession. Patient Services Specialists will also find cushy salaries in Houston (+21 percent) and Baltimore (+11 percent). Those in the field find the lowest salaries in Tampa, 13 percent below the national average. Below-median salaries also turn up in Orlando and Tucson (11 percent lower and 7 percent lower, respectively).

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 27%



National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Data Entry
up arrow 1%

Insurance
0%

Scheduling
0%

National Average
$30,000

Customer Service
up arrow 1%

Billing
up arrow 5%

Electronic Medical Records (EMR)
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 69 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
22%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 65%
medical benefits
Vision: 55%
dental benefits
None: 18%
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