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Patient Services Specialist Salary

The larger portion of Patient Services Specialists in the United States are women. Median pay in this female-dominated area goes for around $13.82 per hour. The pay spectrum stretches from $10.91 per hour to $18.01. While tenure and the individual firm impact pay for this group, geographic location is the most influential factor. Most report receiving medical coverage from their employers and a majority collect dental insurance. The majority of Patient Services Specialists claim high levels of job satisfaction. Respondents to the PayScale salary survey provided the data for this report.
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$24,717 - $47,580
(Median)
$25K
$38K
$48K
MEDIAN: $38,226
10%
50%
90%

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$10.91 - $18.01
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,717 - $47,580  
   
Bonus
$0.00 - $593  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,220 - $40,285  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 64
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.91 - $18.01  
   
Overtime
$5.42 - $28.50  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $593  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,220 - $40,285  
Country: United States | Currency: USD | Updated: 2 May 2015 | Individuals Reporting: 325

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United States (change)


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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Scott & White Hospital and Clinic offers the lowest pay in the field with a median salary of just $24K. There's also little variation in pay at the company, with pay ranging from $21K to $35K.

Popular Skills for Patient Services Specialist


Patient Services Specialists report using a wide range of professional skills. Most notably, skills in Scheduling, Insurance, Customer Service, and Data Entry are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Electronic Medical Records and Billing. Most people who know Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Relatively untried employees who have fewer than five years of experience earn around $29K on average. People who have worked for five to 10 years can expect a higher median salary of $30K. On average, Patient Services Specialists make $30K following one to two decades on the job. Survey participants who have worked for more than two decades report bringing in $37K on average.

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United States (change)

Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 24%


Experienced
up arrow 1%

National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Scheduling
up arrow 5%

Insurance
up arrow 2%

National Average
$30,000

Customer Service
up arrow 1%

Data Entry
up arrow 1%

Billing
up arrow 5%

Electronic Medical Records (EMR)
up arrow 12%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 61 votes.

Gender

Female
91 %
Male
9 %

Years of Experience

Less than 1 year
7%
1-4 years
43%
5-9 years
24%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 67%
vision benefits Vision: 59% employee benefits None: 16%
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