Patient Services Specialist Salary

Women make up the vast majority of Patient Services Specialists in the United States. The average pay in this industry is approximately $13.82 per hour. Earnings sit near $10.89 per hour on the lower side but can approach $18.16 on the higher side. Earnings for this group are mostly affected by geography, followed by experience level and the particular employer. Medical benefits are awarded to a large number, and a majority earn dental coverage. Job satisfaction is high and work is enjoyable for most Patient Services Specialists. The data for this synopsis comes from respondents who took the PayScale salary survey.
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$24,548 - $47,892
(Median)
$25K
$39K
$48K
MEDIAN: $38,663
10%
50%
90%

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$10.89 - $18.16
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,548 - $47,892  
   
Bonus
$0.00 - $586  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,147 - $40,405  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 61
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.89 - $18.16  
   
Overtime
$5.75 - $29.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $586  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,147 - $40,405  
Country: United States | Currency: USD | Updated: 2 Jul 2015 | Individuals Reporting: 350
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Scott & White Hospital and Clinic offers the least pay with a median salary of $24K; furthermore, salaries there max out at only $35K.

Popular Skills for Patient Services Specialist


Patient Services Specialists generally report applying a varied skill set to their work. Most notably, skills in Insurance, Scheduling, Data Entry, and Customer Service are correlated to pay that is above average. At the other end of the pay range are skills like Electronic Medical Records. Most people familiar with Customer Service also know Scheduling.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Patient Services Specialists with a lot of experience do not necessarily enjoy more money. Average salaries for inexperienced employees average out to around $29K, but folks who have five to 10 years of experience earn a higher median of $30K. Patient Services Specialists with one to two decades of relevant experience report an average salary of approximately $30K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $38K.

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 26%



National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Insurance
up arrow 1%

Scheduling
up arrow 1%

Data Entry
0%

National Average
$30,000

Customer Service
up arrow 1%

Billing
up arrow 2%

Electronic Medical Records (EMR)
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
23%
10-19 years
22%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 67%
vision benefits Vision: 57% employee benefits None: 17%
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