Patient Services Specialist Salary

The average Patient Services Specialist in the United States earns approximately $14.04 per hour. The company is the biggest factor affecting pay for this group, followed by geography and years of experience. Most workers in this position report high levels of job satisfaction. Health benefits are not claimed by all — roughly one in five lack any form of coverage — but a strong majority have medical insurance, and a majority have dental, too. Women account for the majority of Patient Services Specialists who took the survey — 89 percent to be exact. The numbers in this rundown were provided by PayScale's salary survey participants.
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$29,545 - $46,682
$30K
$36K
$47K
MEDIAN: $36,198
10%
50%
90%

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$11.00 - $18.39
$11
$14
$18
MEDIAN: $14.04
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$29,545 - $46,682  
   
Bonus
$-0.50 - $6,147  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,243 - $40,072  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 48
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.00 - $18.39  
   
Overtime
$14.85 - $29.39  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$-0.50 - $6,147  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,243 - $40,072  
Country: United States | Currency: USD | Updated: 25 Mar 2017 | Individuals Reporting: 358

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United States (change)

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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Select Physical Therapy, Select Medical Corporation, Novacare Rehabilitation, Scott & White Hospital and Clinic, and Laboratory Corporation of America (LabCorp) are top-notch employers for Patient Services Specialists in this area. Laboratory Corporation of America (LabCorp) attracts talent by shelling out the biggest paychecks in the area — the median in that office is $39K. Soaring salaries can also be found at University of Texas Medical Branch (UTMB), Select Physical Therapy, and Select Medical Corporation, where earnings of $36K, $30K, or $30K are standard for Patient Services Specialists.

A few other companies with smaller-than-average paychecks include Scott & White Hospital and Clinic ($25K), Novacare Rehabilitation ($27K), and Select Medical Corporation ($30K).

Popular Skills for Patient Services Specialist


Patient Services Specialists report using a wide range of professional skills. Most notably, skills in Electronic Medical Records, Billing, Customer Service, and Data Entry are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Phone Support and Medical Terminology. Most people experienced in Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Pay by Experience for a Patient Services Specialist has a positive trend. An entry-level Patient Services Specialist with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 247 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Services Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 112 salaries. An experienced Patient Services Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 93 salaries. A Patient Services Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 27 salaries.

Pay Difference by Location

National Average: $30,282

Larger city markers indicate a job is popular in that location.

Patient Services Specialists will find that Seattle offers an impressive pay rate, one which exceeds the national average by 19 percent. Patient Services Specialists can also look forward to large paychecks in cities like Houston (+15 percent), Cleveland (+7 percent), Baltimore (+6 percent), and Austin (+6 percent). With compensation 15 percent below the national average, Temple is not known for hefty paychecks and actually represents the lowest-paying market. A couple other locations with smaller-than-average paychecks include Las Vegas (11 percent lower) and Tucson (9 percent lower).

Related Job Salaries

Key Stats for Patient Services Specialist

Gender

Female
89 %
Male
11 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.
Less than 1 year
9%
1-4 years
44%
5-9 years
20%
10-19 years
21%
20 years or more
7%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Services Specialist Salaries

▲22%

▲10%

▲6%

National Average
$30,000

▼5%

Skills That Affect Patient Services Specialist Salaries

Electronic Medical Records (EMR)
▲13%

Billing
▲11%

Customer Service
▼0%

National Average
$30,000

▼1%

Data Entry
▼1%

▼2%

Medical Terminology
▼4%

Phone Support
▼12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 47 votes.

Gender

Female
89 %
Male
11 %

Years of Experience

Less than 1 year
9%
1-4 years
44%
5-9 years
20%
10-19 years
21%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 66%
vision benefits
Vision: 57%
no benefits
None: 20%