Patient Services Specialist Salary

Most Patient Services Specialists in the United States are women. The median pay for people in this role is approximately $13.71 per hour. Compensation ranges between $10.80 per hour and $18.11. Compensation for this group is mainly affected by geography, but career length and the particular employer are influential factors as well. A strong majority report receiving medical coverage from their employers and the greater part collect dental insurance. The majority of workers are highly satisfied with their job. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$24,911 - $45,746
(Median)
$25K
$37K
$46K
MEDIAN: $37,275
10%
50%
90%

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$10.80 - $18.11
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$24,911 - $45,746  
   
Bonus
$0.00 - $603  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,897 - $40,033  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 67
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.80 - $18.11  
   
Hourly Tips
$0.00  
Overtime
$5.93 - $28.90  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$0.00 - $603  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$22,897 - $40,033  
Country: United States | Currency: USD | Updated: 12 Jan 2016 | Individuals Reporting: 421
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Novacare Rehabilitation attracts talent by shelling out the biggest paychecks in the area — the median in that office is $27K.

Pay for Patient Services Specialists is the lowest at Scott & White Hospital and Clinic, which has a median salary of $23K. In addition, there's little room to grow there, with salaries maxing out at $36K.

Popular Skills for Patient Services Specialist


Survey results suggest that Patient Services Specialists put a wide range of professional skills to use. Most notably, skills in Data Entry, Insurance, Scheduling, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Electronic Medical Records and Billing. Most people who know Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


The average inexperienced worker earns $28K, and someone who has worked for five to 10 years can expect a bigger median salary of $31K. People with 10 to 20 years of experience make an average of about $30K in this role. More than 20 years of experience seem related to solid financial gains; veterans in this group report earning a median of $38K.

Pay Difference by Location

National Average: $29,579

Larger city markers indicate a job is popular in that location.

Seattle is home to an above-average pay rate for Patient Services Specialists, 30 percent higher than the national average. Patient Services Specialists will also find cushy salaries in Houston (+21 percent) and Baltimore (+11 percent). Trailing the national average by 13 percent, Tampa is the market with the smallest paychecks. Employers in Orlando and Tucson also lean toward paying below-median salaries (11 percent lower and 7 percent lower, respectively).

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 27%



National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Data Entry
up arrow 1%

Insurance
0%

Scheduling
0%

National Average
$30,000

Customer Service
up arrow 1%

Billing
up arrow 5%

Electronic Medical Records (EMR)
up arrow 10%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 69 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
7%
1-4 years
44%
5-9 years
22%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 80%
dental benefits
Dental: 65%
medical benefits
Vision: 55%
dental benefits
None: 18%
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