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Patient Services Specialist Salary (United States)

Patient Services Specialists in the United States typically take home $13.81 per hour. The income range spans the entire spectrum between $10.81 per hour and $17.78. Career length and the particular city each impact pay for this group, with the former having the largest influence. Medical benefits are awarded to a solid majority, and more than half earn dental coverage. In a profession dominated by women, 88 percent of Patient Services Specialists are female. The majority of workers are highly satisfied with their job. This outline is based on answers to PayScale's salary survey.
Patient Services Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$25,111 - $47,010
(Median)
25K
32K
38K
47K
MEDIAN: $38,264
10%
25%
50%
90%
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Patient Services Specialist Salary (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$10.81 - $17.78
(Median)
11
14
16
18
MEDIAN: $13.00
10%
50%
75%
90%
Add this chart to your site: 640px    300px

National Salary Data

 (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$25,111 - $47,010  
   
Bonus
$0.00 - $690  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,089 - $40,129  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 51
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$11$22$33
Hourly Rate
$10.81 - $17.78  
   
Overtime
$12.00 - $30.20  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$22K$44K$66K
Bonus
$0.00 - $690  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,089 - $40,129  
Country: United States | Currency: USD | Updated: 3 Sep 2014 | Individuals Reporting: 269
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Location:
Years in Field/Career:
Location:
Years in Field/Career:
United States (change)

Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.
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Patient Services Specialist Tasks
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.

Patient Services Representative Job Listings

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Popular Skills for Patient Services Specialist

Survey results suggest that Patient Services Specialists put a wide range of professional skills to use. Most notably, skills in Insurance, Scheduling, Billing, and Customer Service are correlated to pay that is above average. Skills that seem to negatively impact pay include Electronic Medical Records and Data Entry. Those familiar with Customer Service also tend to know Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.
The median compensation for relatively untried workers is $29K; in the five-to-10 year group, it's higher at around $31K. People with 10 to 20 years of experience make an average of about $31K in this role. Big financial gains seem to result from working for more than two decades; veterans in this group report earning $37K on average. Workers in this area tend to have one to nine years of experience. Experienced employees who have 10-20 years of experience make up between a fifth and a fourth of the workforce; inexperienced individuals who have been working for less than one year comprise less than one in ten, and senior people with more than 20 years under their belt fill out the remaining less than 10 percent.

Pay Difference By Location

Seattle
up arrow 30%
Houston
up arrow 9%
National Average
$30,000
Larger circles over a city indicate a job is popular in that location.
Seattle is home to an above-average pay rate for Patient Services Specialists, 30 percent higher than the national average. Patient Services Specialists will also find cushy salaries in Houston (+9 percent).

Related Job Salaries

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 22%
Mid-Career
up arrow 2%
Experienced
up arrow 2%
National Average
$30,000

Skills That Affect Patient Services Specialist Salaries

Insurance
up arrow 2%
National Average
$30,000
Customer Service
up arrow 1%
Scheduling
up arrow 1%
Billing
up arrow 1%
Data Entry
up arrow 4%
Electronic Medical Records (EMR)
up arrow 11%

Job Satisfaction

Extremely satisfied Image
Extremely satisfied
Rated 5 out of 5 based on 58 votes.

Gender

Female
88%
female alumni
 
Male
12%
male alumni

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
25%
10-19 years
22%
20 years or more
5%

Common Health Benefits

medical benefits Medical: 82% dental benefits Dental: 69%
vision benefits Vision: 58% employee benefits None: 16%