Patient Services Specialist Salary
Job Description for Patient Services Specialist
Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.Read More...
A patient service specialist is also sometimes tasked with reminding patients of any upcoming lab visits they have. Therefore, having basic knowledge in medical terminology and possessing good interpersonal skills are requirements for this job position. Electronic medical records knowledge is also a must, and experience in this area is preferable. The patient service specialist must possess excellent customer service skills and the ability to effectively solve problems. Maintaining friendly relationships with patients is important, in addition to maintaining good relationships with physicians, nurses, and other employees. Attention to detail is crucial to efficiently gather full information on patients in situations.
A bachelor's degree is generally preferred but not required for these positions, and relevant experience is needed or preferred as well.
Patient Services Specialist Tasks
- Schedule and confirm patient appointments, check-ups and physician referrals.
- Answer telephones and direct calls to appropriate staff.
- Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
- Compile and record medical charts, reports, and correspondence.
- Interview patients to complete insurance and privacy forms.
Patient Services Representative Job Listings
Search for more jobs:
Popular Employer Salaries for Patient Services Specialist
Popular Skills for Patient Services Specialist
Pay by Experience Level for Patient Services Specialist
Median of all compensation (including tips, bonus, and overtime) by years of experience.
Pay Difference by Location
Related Job Salaries
Key Stats for Patient Services Specialist
Rated 4 out of 5
based on 46 votes.