Patient Services Specialist Salary

Women comprise the majority of Patient Services Specialists in the United States. Individuals in this line of work make around $13.82 per hour on average. Earnings sit near $10.88 per hour on the lower side but can approach $18.17 on the higher side. Location is the biggest factor affecting pay for this group, followed by experience level and the individual firm. Most Patient Services Specialists report high levels of job satisfaction. Medical benefits are awarded to most, and more than half earn dental coverage. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$24,603 - $47,792
(Median)
$25K
$39K
$48K
MEDIAN: $38,535
10%
50%
90%

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$10.88 - $18.17
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$16K$32K$48K
Salary
$24,603 - $47,792  
   
Bonus
$0.00 - $599  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,141 - $40,364  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 62
National Hourly Rate Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$10$20$30
Hourly Rate
$10.88 - $18.17  
   
Overtime
$5.10 - $29.22  
National Annualized Data (?
XAll compensation data shown are gross, national 10th to 90th percentile ranges. Pay can vary greatly by location. To view local data, take the PayScale survey.
)
$0$20K$40K$60K
Bonus
$0.00 - $599  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,141 - $40,364  
Country: United States | Currency: USD | Updated: 20 Jun 2015 | Individuals Reporting: 348
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

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Popular Employer Salaries for Patient Services Specialist


Salaries are easily beat at Scott & White Hospital and Clinic, where median pay comes to just $24K, the lowest in the field. What's more, with base pay starting at $21K and ending at $35K, range in salary is rather small.

Popular Skills for Patient Services Specialist


Survey results imply that Patient Services Specialists put a diverse skill set to use. Most notably, skills in Insurance, Scheduling, Data Entry, and Customer Service are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Electronic Medical Records. For most people, competency in Customer Service indicates knowledge of Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


Patient Services Specialists do not generally earn higher incomes from more experience in the field. Relatively untried employees who have fewer than five years of experience earn around $29K on average. People who have worked for five to 10 years can expect a higher median salary of $30K. Patient Services Specialists see a median salary of $30K after reaching one to two decades on the job. In the end, more experience does seem to mean larger paychecks; seasoned Patient Services Specialists with more than 20 years of experience earn a predictably higher median salary of $38K.

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Experience Affects Patient Services Specialist Salaries

Late-Career
up arrow 26%



National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Insurance
up arrow 1%

Scheduling
up arrow 1%

Data Entry
0%

National Average
$30,000

Customer Service
up arrow 1%

Billing
up arrow 2%

Electronic Medical Records (EMR)
up arrow 11%

Job Satisfaction

Extremely satisfied
Rated 5 out of 5
based on 62 votes.

Gender

Female
93 %
Male
7 %

Years of Experience

Less than 1 year
6%
1-4 years
43%
5-9 years
23%
10-19 years
21%
20 years or more
6%

Common Health Benefits

medical benefits Medical: 81% dental benefits Dental: 66%
vision benefits Vision: 57% employee benefits None: 17%
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