Patient Services Specialist Salary

Median pay for Patient Services Specialists in the United States is around $14.19 per hour. The company is the biggest factor affecting pay for this group, followed by the particular city and tenure. The vast majority of Patient Services Specialists (88 percent) who participated in the survey are women. A fair number report receiving medical coverage from their employers and a majority collect dental insurance. Job satisfaction is reported as high by the vast majority of workers. The figures in this rundown are based on the results of PayScale's salary questionnaire.
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$29,255 - $46,899
$29K
$37K
$47K
MEDIAN: $36,693
10%
50%
90%

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$11.10 - $18.12
$11
$14
$18
MEDIAN: $14.19
10%
50%
90%

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$0$46K
Salary $29,255 - $46,899
Bonus $198.66 - $3,624
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,582 - $40,306
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 55
Hourly Data $0$29
Hourly Rate $11.10 - $18.12
Overtime $15.26 - $29.52
Annual Data $0$40K
Bonus $198.66 - $3,624
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,582 - $40,306
  • Country: United States
  • Currency: USD
  • Updated: 11 Jul 2017
  • Individuals Reporting: 357

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Patient Services Specialist Job Listings

Popular Employer Salaries for Patient Services Specialist


Many Patient Services Specialists can be found at Select Physical Therapy, Select Medical Corporation, Novacare Rehabilitation, Scott & White Hospital and Clinic, and Laboratory Corporation of America (LabCorp), firms that are at the top of the field. Those at Laboratory Corporation of America (LabCorp) can expect to make the most, with the company offering a median salary of $39K. Those in search of high salaries should also consider University of Texas Medical Branch (UTMB), Select Physical Therapy, and Select Medical Corporation, top-paying firms where Patient Services Specialists rake in a decent $36K, $30K, or $30K, respectively.

Scott & White Hospital and Clinic, Novacare Rehabilitation and Select Medical Corporation are three other employers with a reputation for below-average pay, showing salaries around $25K, $27K, and $30K.

Popular Skills for Patient Services Specialist


Patient Services Specialists generally report applying a varied skill set to their work. Most notably, skills in Electronic Medical Records, Billing, Customer Service, and Data Entry are correlated to pay that is above average. Skills that seem to negatively impact pay include Phone Support, Medical Terminology, and Insurance. Most people who know Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Pay by Experience for a Patient Services Specialist has a positive trend. An entry-level Patient Services Specialist with less than 5 years of experience can expect to earn an average total compensation of $29,000 based on 247 salaries provided by anonymous users. Average total compensation includes tips, bonus, and overtime pay. A Patient Services Specialist with mid-career experience which includes employees with 5 to 10 years of experience can expect to earn an average total compensation of $32,000 based on 112 salaries. An experienced Patient Services Specialist which includes employees with 10 to 20 years of experience can expect to earn an average total compensation of $33,000 based on 93 salaries. A Patient Services Specialist with late-career experience which includes employees with greater than 20 years of experience can expect to earn an average total compensation of $37,000 based on 27 salaries.

Pay Difference by Location

National Average: $30,637

Larger city markers indicate a job is popular in that location.

Home to some of the best pay for Patient Services Specialists, Seattle offers exceptional salaries, 18 percent above the national average. Patient Services Specialists will also find cushy salaries in Houston (+13 percent), Cleveland (+6 percent), Baltimore (+5 percent), and Austin (+4 percent). The smallest paychecks in the market, 16 percent south of the national average, can be found in Temple. Employers in Las Vegas and Tucson also lean toward paying below-median salaries (12 percent lower and 10 percent lower, respectively).

Related Job Salaries

Key Stats for Patient Services Specialist

Gender

Female
88 %
Male
12 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.
Less than 1 year
8%
1-4 years
47%
5-9 years
20%
10-19 years
19%
20 years or more
6%
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Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Services Specialist Salaries

▲21%

▲8%

▲5%

National Average
$31,000

▼6%

Skills That Affect Patient Services Specialist Salaries

Electronic Medical Records (EMR)
▲11%

Billing
▲10%

National Average
$31,000

Customer Service
▼1%

▼2%

Data Entry
▼2%

▼3%

Medical Terminology
▼5%

Phone Support
▼13%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 53 votes.

Gender

Female
88 %
Male
12 %

Years of Experience

Less than 1 year
8%
1-4 years
47%
5-9 years
20%
10-19 years
19%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 66%
vision benefits
Vision: 58%
no benefits
None: 19%
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