Average Patient Services Specialists in the United States make around $14.06 per hour. This group's pay is mainly influenced by the particular firm, followed by geography and experience level. Nearly one in five of professionals in this line of work do not receive benefits; however, a strong majority report medical coverage and a majority claim dental coverage as well. There are far more female Patient Services Specialists who answered the questionnaire than men, making up 90 percent. Most Patient Services Specialists report high levels of job satisfaction. This report is based on responses to the PayScale salary survey.
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$29,544 - $46,605
$30K
$36K
$47K
MEDIAN: $35,896
10%
50%
90%

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$11.04 - $18.19
$11
$14
$18
MEDIAN: $14.06
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$29,544 - $46,605  
   
Bonus
$-0.50 - $6,147  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,292 - $39,405  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 48
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$11.04 - $18.19  
   
Overtime
$11.92 - $29.26  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$-0.50 - $6,147  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,292 - $39,405  
Country: United States | Currency: USD | Updated: 18 Jan 2017 | Individuals Reporting: 386

Find Out Exactly What You Should Be Paid

United States (change)

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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.
  • Receive insurance co-pay payments and post amounts paid to patient accounts.
  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.

Patient Services Representative Job Listings

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Popular Employer Salaries for Patient Services Specialist


Select Physical Therapy, Select Medical Corporation, Scott & White Hospital and Clinic, Novacare Rehabilitation, and Laboratory Corporation of America (LabCorp) are leaders in the field that employ a large number of Patient Services Specialists. Laboratory Corporation of America (LabCorp) leads the field in terms of pay, with a median salary of $39K.

Popular Skills for Patient Services Specialist


Survey results show that Patient Services Specialists use a fair number of skills. Most notably, skills in Electronic Medical Records, Customer Service, Scheduling, and Data Entry are correlated to pay that is above average. Skills that are correlated to lower pay, on the other hand, include Phone Support and Medical Terminology. Most people familiar with Customer Service also know Scheduling and Data Entry.

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.


For Patient Services Specialists, more experience in the field does not usually mean bigger paychecks. Relatively untried employees who have less than five years' experience have a median salary of $29K. Those who have been around for five to 10 years can expect to take home more — $32K on average. Patient Services Specialists with one to two decades of relevant experience report an average salary of approximately $33K. Veterans who have worked for more than two decades do tend to make the most in the end; the median pay for this group is $37K.

Pay Difference by Location

National Average: $30,296

Larger city markers indicate a job is popular in that location.

With a pay rate for Patient Services Specialists that is 19 percent greater than the national average, Seattle offers a comfortable salary for those in this profession. Patient Services Specialists can also look forward to large paychecks in cities like Houston (+19 percent), Atlanta (+13 percent), Baltimore (+6 percent), and Orlando (+4 percent). Temple is the lowest-paying area, 15 percent south of the national average. Employers pay around 11 percent less in Las Vegas and 9 percent less in Tucson, below-median salaries for those in this field.

Related Job Salaries

Key Stats for Patient Services Specialist

Gender

Female
90 %
Male
10 %

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.
044
Less than 1 year
9%
1-4 years
44%
5-9 years
21%
10-19 years
20%
20 years or more
6%
Location:
Years in Fields/Career:
United States (change)

Experience Affects Patient Services Specialist Salaries




National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Electronic Medical Records (EMR)
up arrow 12%

Customer Service
0%

National Average
$30,000


Data Entry
up arrow 1%


Billing
up arrow 2%

Medical Terminology
up arrow 4%

Phone Support
up arrow 12%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 51 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
9%
1-4 years
44%
5-9 years
21%
10-19 years
20%
20 years or more
6%

Common Health Benefits

medical benefits
Medical: 76%
dental benefits
Dental: 67%
vision benefits
Vision: 57%
dental benefits
None: 20%
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