A Patient Services Specialist earns an average wage of $13.86 per hour. Most people with this job move on to other positions after 20 years in this field. A skill in Electronic Medical Records (EMR) is associated with high pay for this job.
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$25,532 - $45,921
(Median)
$26K
$36K
$46K
MEDIAN: $35,729
10%
50%
90%

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$10.95 - $18.22
(Median)
$11
$14
$18
MEDIAN: $13.00
10%
50%
90%

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National Salary Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$16K$32K$48K
Salary
$25,532 - $45,921  
   
Bonus
$50.00 - $7,170  
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,085 - $39,400  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 50
National Hourly Rate Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$10$20$30
Hourly Rate
$10.95 - $18.22  
   
Overtime
$8.91 - $29.07  
National Annualized Data (?
XAll compensation data shown are gross 10th to 90th percentile ranges. Take the PayScale Survey to find out how location influences pay for this job.
)
$0$20K$40K$60K
Bonus
$50.00 - $7,170  
   
Total Pay (?
XTotal Pay combines base annual salary or hourly wage, bonuses, profit sharing, tips, commissions, overtime pay and other forms of cash earnings, as applicable for this job. It does not include equity (stock) compensation, cash value of retirement benefits, or the value of other non-cash benefits (e.g. healthcare).
)
$23,085 - $39,400  
Country: United States | Currency: USD | Updated: 28 Oct 2016 | Individuals Reporting: 368
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Job Description for Patient Services Specialist

Patient service specialists work at a variety of medical facilities. Essential duties and responsibilities include checking patients in and out, checking patient eligibility for services or programs, and scheduling follow-up appointments. A patient service specialist has to maintain a well-organized referral log to coordinate patient referrals to other specialists. Basic computer knowledge is necessary to ensure good data management of the patients' files.

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Patient Services Specialist Tasks

  • Schedule and confirm patient appointments, check-ups and physician referrals.
  • Answer telephones and direct calls to appropriate staff.
  • Greet visitors, ascertain purpose of visit, and direct them to appropriate staff.
  • Compile and record medical charts, reports, and correspondence.
  • Interview patients to complete insurance and privacy forms.

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Popular Employer Salaries for Patient Services Specialist

Popular Skills for Patient Services Specialist

Pay by Experience Level for Patient Services Specialist

Median of all compensation (including tips, bonus, and overtime) by years of experience.

Pay Difference by Location

National Average: $29,884

Larger city markers indicate a job is popular in that location.

Related Job Salaries

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Experience Affects Patient Services Specialist Salaries




National Average
$30,000


Skills That Affect Patient Services Specialist Salaries

Electronic Medical Records (EMR)
up arrow 13%

Data Entry
0%

National Average
$30,000

Customer Service
up arrow 1%

Scheduling
up arrow 1%

Insurance
up arrow 2%

Billing
up arrow 2%

Medical Terminology
up arrow 3%

Phone Support
up arrow 11%

Job Satisfaction

Highly satisfied
Rated 4 out of 5
based on 46 votes.

Gender

Female
90 %
Male
10 %

Years of Experience

Less than 1 year
10%
1-4 years
45%
5-9 years
20%
10-19 years
19%
20 years or more
7%

Common Health Benefits

medical benefits
Medical: 77%
dental benefits
Dental: 67%
medical benefits
Vision: 55%
dental benefits
None: 20%
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