Pharmacy operations managers are responsible for day-to-day operations of their employer’s pharmacy department. They oversee pharmacists, pharmacy technicians, and other staff. They must conduct staff performance evaluations in a timely manner. They lead staff meetings. They are involved in other administrative tasks, such as budgeting and keeping track of expenses at their facility. They collaborate with recruiting and human resources in interviewing, hiring, or discharging their staff. They oversee dispensing activity at their pharmacy.
They must comply with national standards, as well as state and federal laws. They must also adhere to their employer’s procedures, policies, and guidelines. They must have excellent oral and written communication skills. They must have superior leadership and interpersonal skills. They must be familiar with retail pharmacy and pharmacy benefit management (PBM). Many employers require that candidates have a doctor of pharmacy degree from an accredited college or university. They are required to possess a license from the state board. Previous management experience is often desirable.
They must keep themselves up to date with new medicine coming into the marketplace, harmful side effects related to medicine, and other related matters. Candidates must be willing to familiarize themselves with their organization’s computer systems. They must be able to use relevant software as analytical or research tools. They are required to attend continuing education. Pharmacy operations managers must read professional journals relevant to their job. They may be required to attend workshops or conferences relevant to their field.
Pharmacy Operations Manager Tasks
Oversee dispensing of drugs, supplies and inventory.
Maintain pharmacy day-to-day procedures and delegate staff responsibilities.
Ensure services are in compliance with professional standards, state and federal regulatory requirements.
Acts as a consultant to medical staff and patients.